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> I broke the warranty seal of my acer laptop

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phunkydude
post Jun 12 2014, 07:31 PM

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QUOTE(leonhart88 @ Jun 12 2014, 07:21 PM)
My laptop has been 2 years. I thought the warranty is just 1 year where it was registered for 3 yrs warranty. I opened my laptop to clean the fan and heatsinks, but it doesn't change the overheat and noise of fan. Hence, the seal of warranty sticker isbroken.

Can I still claim the warranty?
*
you mean the warranty sticker covering the screw holes right?

no problem.

still can claim for warranty.

acer warranty allows you to upgrade ram by yourself as well, without voiding warranty.

QUOTE(Leprodige @ Jun 12 2014, 07:23 PM)
no. seal if broken warranty void

source: 6years in acer sales department
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This post has been edited by phunkydude: Jun 12 2014, 07:32 PM
phunkydude
post Jun 12 2014, 07:46 PM

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QUOTE(leonhart88 @ Jun 12 2014, 07:40 PM)
Yes, the sticker covering the screw holes. What should I answer
if the technician asks me about the sticker? Should I honestly tell the guy that I open the laptop to clean the fan? Thanks bro for your answer.
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yea, just say you open up to blow dust only.. and didn't touch anything at all biggrin.gif

bring it to High Point service centre, no need go through retailer/shop.
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