My laptop has been 2 years. I thought the warranty is just 1 year where it was registered for 3 yrs warranty. I opened my laptop to clean the fan and heatsinks, but it doesn't change the overheat and noise of fan. Hence, the seal of warranty sticker isbroken.

Can I still claim the warranty?

Receipt still got. Imei and serial number stickers are also there

Yes, the sticker covering the screw holes. What should I answer
if the technician asks me about the sticker? Should I honestly tell the guy that I open the laptop to clean the fan? Thanks bro for your answer.

Acer service center is very gooding. Promise my laptop can be done within 5 days but I can collect it 1 day only and it's free. No regret to buy Acer

This post has been edited by leonhart88: Jun 16 2014, 05:29 PM

Rather than upgrade I prefer buy new laptop because last time very bad experience when upgraded my fujitsu laptop. Only 1 month upgraded RAM then laptop cannot be used due to faulty HDD and keyboard. sold cheap cheap

see my post above bro. I have just been from acer and took my laptop for free charge.

I gave them the receipt then they scanned the barcode of my HDD, RAM, and Serial number. Then put note that I had the broken seal. They did not ask me about I dismantled the laptop or not. As long as I have the serial number on the laptop case then it's should be ok eventhough you lost the receipt too then they would count your started date of warranty based on the date of manufacturing of the laptop

This post has been edited by leonhart88: Jun 16 2014, 05:53 PM

how come your 3.75 yrs laptop still have the warranty? mine only has 3 yrs warranty period.
Yes, very gooding la go service center no need to queue, so it means nobody has problem with acer laptop nia
However, acer laptop tends to be overheat. So how long have you generally change the thermal paste of your laptop? mine already 2 yrs also no change

but why the acer guy said they did not reapply the thermal paste on my laptop heatsink after my laptop fan was cleaned? My laptop still at 70 degrees, this is better than last time 80 degrees celcius and the laptop fan now not bising.they gave the oil to my laptop fan.

1. I always put in flat desk
2. the laptop itself designed by acer without proper ventilation so overheat problem
3.yes amd cpu must come with ati gpu, the pros are better graphic than intel gpu
4. I always defrag but the hdd useful life I heard only 4-5 yrs?

can I ask Acer to re apply the thermal paste for free under warranty? Because the guy said if wanna reapply thermal paste I need to bring my own thermal paste then they will help it for free.