My laptop has been 2 years. I thought the warranty is just 1 year where it was registered for 3 yrs warranty. I opened my laptop to clean the fan and heatsinks, but it doesn't change the overheat and noise of fan. Hence, the seal of warranty sticker isbroken.

Can I still claim the warranty?

no. seal if broken warranty void

source: 6years in acer sales department

Receipt still got. Imei and serial number stickers are also there

Lousynya warranty term....even macbook takde warranty void sticker

you mean the warranty sticker covering the screw holes right?

no problem.

still can claim for warranty.

acer warranty allows you to upgrade ram by yourself as well, without voiding warranty.

This post has been edited by phunkydude: Jun 12 2014, 07:32 PM

acer only what....

Yes, the sticker covering the screw holes. What should I answer
if the technician asks me about the sticker? Should I honestly tell the guy that I open the laptop to clean the fan? Thanks bro for your answer.

yea, just say you open up to blow dust only.. and didn't touch anything at all

bring it to High Point service centre, no need go through retailer/shop.

now u know how girls felt when they saw blood on their bicycle

not 16?

I changed ram at high point.no warranty void since allrready 4++ years..hippy.i trust acer lool .from 1 gb ram upgrade to 8gb ram and ssd

Acer service center is very gooding. Promise my laptop can be done within 5 days but I can collect it 1 day only and it's free. No regret to buy Acer

This post has been edited by leonhart88: Jun 16 2014, 05:29 PM

Rather than upgrade I prefer buy new laptop because last time very bad experience when upgraded my fujitsu laptop. Only 1 month upgraded RAM then laptop cannot be used due to faulty HDD and keyboard. sold cheap cheap

see my post above bro. I have just been from acer and took my laptop for free charge.

I gave them the receipt then they scanned the barcode of my HDD, RAM, and Serial number. Then put note that I had the broken seal. They did not ask me about I dismantled the laptop or not. As long as I have the serial number on the laptop case then it's should be ok eventhough you lost the receipt too then they would count your started date of warranty based on the date of manufacturing of the laptop

This post has been edited by leonhart88: Jun 16 2014, 05:53 PM

ya.. but i want to limit pc/laptop buying.. too much screen lol..

3 pc in my father house
1 laptop lenovo in my father house.

1 laptop acer 4 years.
1 tablet lenovo
1 phone lenovo..

too much screen liao.
** new laptop are pricier if had 8 gb ram and ssd.. some even put 2 +4 gb ram.. how can y trust them.. they want to clear stock lol .. dual channel ka.. they don't care.

This post has been edited by alien3d: Jun 17 2014, 10:45 AM

If your parts are not changed, and provided there's no physical damage to the unit, yes, it's ok.

Source : 6 years working with Acer warranty department.

haha.. 4.75 years laptop acer.. y should promote saying acer laptop is good..
me satisfied.

This post has been edited by alien3d: Jun 17 2014, 10:59 AM

how come your 3.75 yrs laptop still have the warranty? mine only has 3 yrs warranty period.
Yes, very gooding la go service center no need to queue, so it means nobody has problem with acer laptop nia
However, acer laptop tends to be overheat. So how long have you generally change the thermal paste of your laptop? mine already 2 yrs also no change