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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future

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yeapch01
post Jul 6 2014, 05:40 AM

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QUOTE(pilot123 @ Jul 6 2014, 01:58 AM)
time @ the main place usj 21/10 please !!!
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Dear bro


Thanks for your interest in time fibre, yes the main place is still not ready for time fibre broadband, we will feedback to time project team for your request.

We will update u in future if there is any changes.



yeapch01
post Jul 7 2014, 08:07 PM

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QUOTE(ezinger @ Jul 7 2014, 08:09 PM)
How long do I need to wait to get this resolved? Seriously. They sent over a technician to my house, to check if I have an internet connection. Of course I bloody have an internet connection, how else would I have done the speedtest and access the selfcare page.

Can someone please help me escalate this issue? jj or yeap
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Dear Bro

I am sorry for the hassle you need to go thru.

Kindly send me the whole senario including the ticket no of your complaint matter to my email yeapch@gmail.com

I want to help you to get over it


Tks
yeapch01
post Jul 10 2014, 10:22 AM

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QUOTE(leecwai @ Jul 10 2014, 10:52 AM)
I know I have asked this before (last year), can anyone tell me when TIME going to come to Taman Selatan, 11600 Penang?

Thanks!
*
Dear Bro


Thanks for your interest in Time fibre , Kindly check you pm , i have something for you also

tks


yeap ch
yeapch01
post Jul 11 2014, 09:07 AM

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QUOTE(zuraxon @ Jul 11 2014, 07:21 AM)
hi guys. i just moved to Sg Long area ( Desa Budiman to be exact - new phase). Called TM but they said not port yet. Can you please advise should I get TIME fibre since I need to use internet urgently. Thanks.
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Dear Bro


Thanks for your interest in Time Fibre , Sorry to inform that Desa Budiman still not ready for Time Home Broadband yet , we will update you accordingly in future.


Thanks
yeapch01
post Jul 11 2014, 09:09 AM

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QUOTE(ImSIEBEL @ Jul 11 2014, 12:35 AM)
Hi guys, really interested with time fibre, but I'm currently staying at empire soho @ damansara perdana, when I checked with time website, the online package available is business package. How do I get residential package ?
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Dear Bro


Good News

Empire Subang Soho also available for Time Home Broadband . Kindly check Your PM for further detail

Thanks



yeapch01
post Jul 11 2014, 12:35 PM

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QUOTE(ImSIEBEL @ Jul 11 2014, 01:22 PM)
its empire damansara, not the one in subang.
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Empire damansara also ready for services for Time home broadband


Thanks for your correction
yeapch01
post Jul 13 2014, 11:43 AM

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QUOTE(-YS- @ Jul 13 2014, 03:35 AM)
I stay at Empire Damansara, Damansara Perdana, wondering anyone already subscribe to Time? I went thru the time website coverage but why only business package available?
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Dear Bro


Empire damansara in fact is already ready for service for Time Home Fibre Broadband , Kindly check Pm for more details.


tks
yeapch01
post Jul 17 2014, 09:06 AM

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QUOTE(zuraxon @ Jul 16 2014, 10:50 PM)
yea. or maybe i have to subcribe p1 first sad.gif
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Dear Bro


Once Time Fibre Home Broadband available in Your Area < we will Notify you ASAP

Temporary you have to bear with Other provider.

Thanks for your interest in Time fibre again.
yeapch01
post Jul 20 2014, 11:34 AM

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QUOTE(Az2 @ Jul 20 2014, 12:17 AM)
Hi there, i'm a TIME user and the router they gave me is very weak. I don't mind changing to my own personal router, spending extra money, but when I tried to change it, I couldn't do so as the cable is not the standard cable that can fit in the normal router's port.

Tried contacting them via email and they replied me "Customer are prohibited to change the modem Fibre Optical Network Huawei Modem.  We only provide the modem and router only.  Any router setup, cable and configurations that are beyond what TIME would support." .

Okay, so I'm stuck using TIME with a small area of wifi. Is there any solution TIME can give if i wish to have a wider coverage ? (I'm just wondering do they expect all the customers to use the wifi within that small compound)

I gave up their customer service, but found that you guys are handling the questions here excellently.
*
Dear Bro


I am sorry on the experince you need to go through , i may have some suggestions in PM.

Kindly check it out and hope can help you .



yeapch01
post Jul 23 2014, 06:33 PM

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QUOTE(blazingheart @ Jul 23 2014, 01:43 PM)
I'm in seksyen 5 Kota Damansara,

Using Unifi for my 3rd year. Been waiting for TIME's for a few years. I couldn't find my location on TIME's available location this time too.

How is the expansion going? I mean does TIME have a estimated area expansion or etc?
*
Dear Bro


Thanks for your interest in time fibre , Kindly check your PM for further details
yeapch01
post Jul 24 2014, 10:29 AM

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QUOTE(HyourinMaru @ Jul 24 2014, 02:06 AM)
Is TIME Fibre covered in Metro Prima,Kepong?
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Dear Bro


Thanks for your interest in Time Fibre , current Time Home fibre is not support in Kepong


we will update you ASAP when the service is up in your apartment/condo.


yeapch01
post Jul 25 2014, 09:33 AM

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QUOTE(npboy99 @ Jul 24 2014, 11:16 PM)
Hi is Time Fibre covered at Gurney Paragon East Tower Penang?
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Yes bro


Time Home Fibre broadband do have coverage in Gurney Paragon East tower.


Kindly check your Pm for further details
yeapch01
post Jul 26 2014, 11:24 AM

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QUOTE(KeSToN @ Jul 25 2014, 04:55 PM)
Penang times square's time broadband is not working
Who should I contact?
Recently lots of down time
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Dear Bro


Have your problem resoloved . Kindly check your pm for further detail. smile.gif
yeapch01
post Jul 28 2014, 02:03 PM

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QUOTE(KeSToN @ Jul 28 2014, 01:31 PM)
called astro iptv help line
time fella came then change the head and problem resolved

but most of the time when the internet is not working
i have to off and on the modem and problem resolved

astro no problem at all

=.-

any long term solution?
*
Hi bro


I am glad your problem temporary resolved.


Kindly check your Pm for some suggestions.


yeapch01
post Jul 31 2014, 07:43 PM

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QUOTE(ASAP @ Jul 30 2014, 12:02 PM)
Hi,

I am interested in Time broadband. May I know whether it covers Kajang/Bangi 43000 area? Thanks.
*
Dear Bro


Thanks for your interest in Time fibre , Kajang /Bangi temporary is not ready for Time fibre Home broadband , Once available we will update you.


yeapch01
post Aug 1 2014, 01:56 PM

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QUOTE(SilverCrimz @ Aug 1 2014, 01:23 PM)
hi just want to check if there is coverage for Shah Alam Seksyen 6
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Dear Bro

Thanks for your interest in time Fibre , Kindly check your pm For further detail.

Anyhow Landed properties is not available for Time Fibre Home broadband
yeapch01
post Aug 5 2014, 09:33 AM

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QUOTE(UbuntuClient @ Aug 5 2014, 10:14 AM)
@yeapch01,

Check for me Puchong area.
*
Dear Bro


Thanks for your interest in time Fibre Home broadband , sorry puchong area currentyly is not covered for Time Home Broadband yet


We will update accordingly if there is any update in future.
yeapch01
post Aug 5 2014, 05:05 PM

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QUOTE(aaron @ Aug 5 2014, 04:28 PM)
Hi,

Is there any coverage for Time Fiber broadband in Ara Damansara area?

Thank
*
Dear Bro


Tks for your interest in time fibre , kindly check your pm for further details



yeapch01
post Aug 6 2014, 02:00 PM

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QUOTE(Iylia @ Aug 6 2014, 05:10 AM)
Hi guys,

I have been told by Astro guy that my condo (Kiaraville Block D in Mont Kiara) can't get Astro B.yond HD because no fibre connection.
But I am pretty sure that Time offers fibre internet to the building.

Can someone please help me confirm if I am able to get Time fibre broadband + astro b.yond to my unit?
If so, do I have to go direct to Time and Astro to setup?
I don't live in Malaysia so trying to set-up for my parents and prefer a easy all in one installation.

Thanks
*
Dear bro


Yes your condo is ready for services for Time fibre . Kindly check your pm for further details
yeapch01
post Aug 9 2014, 09:43 AM

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QUOTE(zikre2003 @ Aug 9 2014, 09:46 AM)
mine in Shah Alam got..
Kristal Kondo Sek7
rclxms.gif
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Dear Bro


Good News , Kristal condo is already ready for service for time fibre home broadband . thumbup.gif thumbup.gif

This post has been edited by yeapch01: Aug 9 2014, 09:46 AM

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