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TIME TIME Fibre Broadband™ v2.0, 500 Mbps into the future
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yeapch01
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 Mar 2 2016, 07:06 AM
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QUOTE(innovave @ Mar 1 2016, 10:12 PM) I'm considering to subscribe either TIME broadband or UNIFI. 30Mbps package should be good enough for me. The location would be at Mont Kiara Pelangi. Any authorised dealer here, pls PM me as I need to enquire about the installation requirement. Dear bro Thanks for your interest in time fibre, we are authorized time fibre distributor kindly check your pm for further detail. Thanks |
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yeapch01
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Mar 2 2016, 07:40 AM
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QUOTE(jkgadget @ Mar 2 2016, 08:22 AM) Hi is there any service disruption going on with TIME? I'm using the Astro IPTV+TIME broadband, and the past 2 days the connection seems very unstable for overseas connections. I never had issues connecting to Playstation Network but these past 2 days, it's slow as hell! I can surf the net with no issues, but can't connect/super slow speed to PSN for some reason. Used my phone's hotspot to test the network and the connection works normally, only can't seem to work with TIME broadband, I never changed any router or modem settings recently, suddenly got issues with connectivity. And the line very unstable, like losing packets Dear bro Sorry for the hassle , kindly whatapps me more detail to 0124900601 I want to help u troubleshooting the issue. Thanks |
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yeapch01
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Mar 2 2016, 10:45 AM
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QUOTE(PsychoJoe @ Mar 2 2016, 10:39 AM) If I signed up for the 100 mbps plan and then later switch to the 20 mbps plan (because of the quota), is that considered a downgrade? (thus incurring the penalty) Dear Bro Thanks for your interest in Time fibre Kindly check your Pm for further details. Thanks |
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yeapch01
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Mar 2 2016, 11:57 AM
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QUOTE(jackal75 @ Mar 2 2016, 12:38 PM) Any chance of bringing Time to Ampang Prima Condominium? Dear Bro Thanks for your interest in time fibre , Kindly check your pm for more details. Thanks |
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yeapch01
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Mar 2 2016, 02:29 PM
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QUOTE(pltan @ Mar 2 2016, 02:20 PM) Does the $500 easy switch rebate apply if I switched from AstroIPTV-Time to Time direct? Dear bro Sorry to inform you easy switch is not apply current Astro Iptv customer , anyhow we have special promo for current astro Iptv customer. Kindly check your Pm for more details Thanks |
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yeapch01
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Mar 2 2016, 05:59 PM
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QUOTE(brookesychua @ Mar 2 2016, 06:53 PM) Hi, still no coverage in Kajang? Dear bro, thanks for interest TIME FIBRE internet Currently TIME not yet available at Kajang thanks |
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yeapch01
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Mar 2 2016, 11:19 PM
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QUOTE(sohlican @ Mar 2 2016, 11:15 PM) I heard from my condo management that time is coming. Wonder if rep here has further info? My condo name is Aseana Puteri Condo Dear bro Thanks for your interest in time fibre , kindly check your pm for more details Tks |
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yeapch01
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Mar 3 2016, 07:17 AM
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QUOTE(marche @ Mar 3 2016, 02:02 AM) boss help me my apartment got coverage or not, Blok A, Nusa Height, Gelang Patah Dear bro Thanks for yoyr intetest in time fibre , kindly check your pm for more details. Thanks |
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yeapch01
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Mar 3 2016, 10:38 AM
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QUOTE(abusive123 @ Mar 3 2016, 11:33 AM) jj or yeap, will you guys be able to comment? It has not affected me greatly but my ping has increased from a stable 100 ms to 150-160 ms since Monday. Dear bro Kindly Whatapss me @ 012 4900601 or more details , currently we are communicating to the related department , need more input Thanks |
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yeapch01
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Mar 3 2016, 10:38 AM
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QUOTE(abusive123 @ Mar 3 2016, 11:33 AM) jj or yeap, will you guys be able to comment? It has not affected me greatly but my ping has increased from a stable 100 ms to 150-160 ms since Monday. Dear bro Kindly Whatapss me @ 012 4900601 or more details , currently we are communicating to the related department , need more input Thanks |
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yeapch01
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Mar 4 2016, 02:46 PM
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Dear All
Sorry to inform you that Time is having service disruption in certain area . Rest assure the Technical guy is working hard to restore it.
Once the service is up again . We will update everybody ASAP here.
Thanks
This post has been edited by yeapch01: Mar 4 2016, 02:48 PM
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yeapch01
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Mar 4 2016, 03:17 PM
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Dear All,
Good News. Time service has been recovered and restore in progress stage.
Kindly restart all modem and router again.
Do let us know if there is any outage issue at your area.
Thanks
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yeapch01
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Mar 4 2016, 03:27 PM
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QUOTE(giovanni @ Mar 4 2016, 04:25 PM) My area at Damansara Perdana is still affected Dear Bro Thanks for the update , have you restart the modem and router , if still affect , pls whatapps me your account no We help you to check the root cause. Thanks |
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yeapch01
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Mar 4 2016, 06:21 PM
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QUOTE(Lord_Ashe @ Mar 4 2016, 05:21 PM) I'm still at work, will check when I get home from DP. If down I can contact yeap or CS? Dear bro Yes ..pls whatapps me if still down with your account no Thanks |
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yeapch01
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Mar 4 2016, 11:37 PM
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QUOTE(mm004 @ Mar 4 2016, 11:53 PM) Hi, I am a existing Time Broadband customer. I am currently subscribed to the RM129 8Mbps package. I found out that for new customer, the cheapest package starts with 10Mbps speed. So how come I am not automatically upgraded to the 10 Mbps speed? Thanks! Dear bro The contract you enter at that time for rm129 plan is 8mb only , if u wish to upgrade to 10mb , we can help u to upgrade to 10mb by extend to another contract. Thanks |
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yeapch01
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Mar 5 2016, 06:04 AM
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Dear all
Time is performing maintainance services from 0230 to 0530 on 5march to recover from the early oustage. I believe the service has been recovered right now.
Again do restart all hardward equipment involve modem and router.
If anynoe do face network failure , please do highlight to us here.
Sorry for any inconvenience caused.
Thanks
This post has been edited by yeapch01: Mar 5 2016, 10:37 AM
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yeapch01
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Mar 5 2016, 11:22 AM
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QUOTE(ralyon @ Mar 5 2016, 12:14 PM) Any connection to any internet destination is not stable. Connection drop randomly as you can from the ping log. I have restarted router and modem several times. Internet was totally dead this morning until I restarted router and modem, I know this is due to maintenance last night. Dear Bro I am on the way to ask Time to some setting on your account . After another hour, please do perform the test again. Thanks |
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yeapch01
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Mar 5 2016, 04:04 PM
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QUOTE(fishuu @ Mar 5 2016, 04:57 PM) Quick question how do i set up auto billing ? Cant seem to find the option on the website. Pls advice TQ Dear Bro For autobilling , u need to fill in direct debit form with front side of credit card and sent to cs@time.com.my. If u need the form , i can email u. Thanks This post has been edited by yeapch01: Mar 5 2016, 06:06 PM |
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yeapch01
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Mar 6 2016, 12:32 PM
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QUOTE(panda-man @ Mar 6 2016, 01:20 PM) so after lets say 2 years. the modem and router can just throw away. and request new one to at new contract signing? Dear bro The ownership of modem and router is from Time . When u terminate the contract , The management may have right to ask you return all the equipment . Thanks |
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yeapch01
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Mar 6 2016, 02:37 PM
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QUOTE(panda-man @ Mar 6 2016, 02:52 PM) Ah OK. Just wondering for future reference. ThanK's. Dear bro You are mostly welcome. Your concern is always my priority. Thanks |
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