My modem dsl light sometimes suddenly goes off no internet.. Then blinking for couple seconds... Then off again. Keep like this for 5-10 minutes, then internet is on again... So random.

What happened.... Modem faulty?

i tot it was overheated. Then i put cooler below, also got the same problem. Not really frequent, once to twice a day. once appear it will last 5-10 minutes

If i ask TM help, to replace the modem need to pay? warranty? 1.5 year ald

I don't know whether Youtube is screwing my connection up or either time intervals. My line only gets stable for a few hours and once I lose connection, it takes the next day to reestablish a stable connection.

Funny thing is, there seems to be response when I surf any website but the connection just gets capped between 0.54kbps and 1.5mbps if I'm lucky but even that is painstakingly slow.

Even the technicians have been baffled by this issue and have been following up quite frequently, but with no solution.

Is there a customer referral reward or something like that by UNIFI?