Hey guys, I've been having bad connection with my Unifi VIP10 for almost a week already. Technician came to my house twice to verify the issue, first was suspected the router was faulty- changed. Still the problem persisted. Second time, a different technician came and replaced the modem- after a few moments the problem came back.

Apparently they checked the fiber optic line integrity, it seemed normal and undamaged.

I noticed that the speed isn't entirely capped at 0.50kbps/s because at night if I'm lucky it can reach peak but only for a while, then back to horrifying slowdowns.

TM says connection from the main line shows that it's stable. I can only come to conclusion that the fiber optic line in my house is damaged- but the technician says it's okay.

I didn't move any heavy furniture or do anything to my modem or the area around it for this to happen.

TLDR:

-Speed slowed down to 0.54kbps.
-Modem replaced/router replaced problem still there.
-Sometimes speed is on par but temporarily.
-Suspect fiber optic issue but technician says it's in good condition.
-Nothing was done or changed to have caused fiber optic to be damaged.
-Please don't ask if I have tried restarting the darn thing unplugging/plugging etc.

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