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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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whistleon
post Aug 22 2014, 12:12 PM

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i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
whistleon
post Aug 24 2014, 06:13 PM

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TM is said "the payment period between the Bill Date and Payment Due Date in UniFi monthly bill for all UniFi customers will be changed to 21 days from the current 30 days.
"

now after you receive the bill you got 30day to paid, but after 11/9, the due date will change to 21day, so you only have 21 days to paid your bill after receive the bill
whistleon
post Sep 4 2014, 03:35 PM

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just bought a RT-N12D1 from lazada, now i have a problem, after i fill in the username and password, but still cannot cannect to internet.

For the wifi strength, very weird the TM modem more strong compare with RT-N12D1

whistleon
post Sep 5 2014, 09:58 AM

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wtf, why after upgrade to unifi tm still charge me the telephone rent fee Rm25 mad.gif
whistleon
post Sep 5 2014, 10:14 AM

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QUOTE(orangutan @ Sep 5 2014, 10:05 AM)
Did you terminate your telephone line?

Upgrading is only step 1. You'll also need to terminate the telephone line.
*
i want to reserve the line since my home alarm already connect to the phone line, when i upgrade to unifi the TM ppl said will reserve the phone line and not need to paid the rent charge vmad.gif
whistleon
post Sep 5 2014, 10:28 AM

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QUOTE(orangutan @ Sep 5 2014, 10:21 AM)
If i remember correctly, if you choose keeping your tel line, they will charge you RM 1. Better open a case with TM.
*
if charge RM1 i still ok, but now is charge RM25, already complain will TM
whistleon
post Sep 9 2014, 12:30 AM

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i have problem to register at website, it say "Your are an existing Portal user. Please login to continue. " but i never register sad.gif
whistleon
post Sep 9 2014, 09:17 AM

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QUOTE(giko @ Sep 9 2014, 08:59 AM)
Check your email a/c to see if there's a unifi registration with password, or

1. Click "forget your password?"
2. Please enter your myUniFi  ID.
3. TM will send new password to your email a/c.  smile.gif
*
come out "Please enter valid details ", i never receive the mail with password. either inbox or spam.

i can register my unifi when i upgrade my home streamyx, but now i upgrade my office streamyx to unifi, cannot register sad.gif
whistleon
post Sep 13 2014, 09:17 PM

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i have not problem to china website..
whistleon
post Sep 14 2014, 01:05 PM

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why so many ppl unifi got problem , is this area problem? i have not problem to china website..
whistleon
post Sep 23 2014, 01:17 PM

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QUOTE(*-a|i3n-* @ Sep 23 2014, 12:16 PM)
ASUS RT-N14UHP

anyone have tried this before? Is it compatible with the unifi?
I'm tiring with the unifi router, it giving my office freaking alot trouble!
*
what trouble? this modem should be support unifi
whistleon
post Sep 24 2014, 12:20 AM

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now upgrade to biz 5mb got free one month fee?

this month i just upgrade my home and office to unifi, but office unifi got free one month blink.gif

i thought only new apply got free one month fee biggrin.gif

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