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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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giko
post Aug 21 2014, 05:24 PM

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QUOTE(Max @ Aug 21 2014, 04:21 PM)
my friend got the promo call from TM. vip10 for Rm169.
looks like they are offering the promo again..
if like that must lobby them for RM129 VIP5 as I was denied the RM169 VIP10 promo! rclxms.gif
giko
post Aug 31 2014, 09:38 AM

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QUOTE(tlts @ Aug 31 2014, 09:21 AM)
yea got a called get discount for rm 10 on bill
so its rm139 @vip5 but but 2years contract renew...haiz guess its worth it...since not much problem in this 2 and a half years service and free replacment on spoiled modem...
also, no relocation fee FOR LIFE should you move to another location... rclxms.gif

giko
post Sep 8 2014, 09:29 PM

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QUOTE(XeactorZ @ Sep 8 2014, 08:33 PM)
but I didn't receive the email at all
don't even know what the amount I need to pay for this month
when i didn't receive their snail mail, i registered at = https://occ.unifi.my/HSBBCustomerPortal/HSB...rtal?_nfpb=true = and downloaded my bill from this site. biggrin.gif
giko
post Sep 9 2014, 08:59 AM

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QUOTE(whistleon @ Sep 9 2014, 12:30 AM)
i have problem to register at website, it say "Your are an existing Portal user. Please login to continue. " but i never register sad.gif
Check your email a/c to see if there's a unifi registration with password, or

1. Click "forget your password?"
2. Please enter your myUniFi ID.
3. TM will send new password to your email a/c. smile.gif

giko
post Sep 9 2014, 10:14 AM

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QUOTE(whistleon @ Sep 9 2014, 09:17 AM)
come out "Please enter valid details ", i never receive the mail with password. either inbox or spam.

i can register my unifi when i upgrade my home streamyx, but now i upgrade my office streamyx to unifi, cannot register sad.gif
*
call TM's Customer Service Centre at 1 300 888 123.
giko
post Sep 9 2014, 04:33 PM

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QUOTE(annas473 @ Sep 9 2014, 02:24 PM)
cant log in https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

Restricted access.

but can log in to https://mytm.tm.com.my/new/index.jsp

anyone can update me the occ.unifi is working or not?

thanks
*
the link is https://occ.unifi.my/HSBBCustomerPortal/HSB...rtal?_nfpb=true

how come yours is different?
giko
post Oct 14 2014, 09:26 AM

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QUOTE(jitbeng @ Oct 14 2014, 08:52 AM)
Received by email.  Is this true?

Subject: Exorbitant increase in Unifi subscription 
>
> Dear Friends,
>
> Are you a Unifi subscriber?Are you aware of the change in the billing system?
>
>
> I would to draw your attention to the new Unifi Services Billing System.Effective 11 September 2014,Telekom Malaysia Berhad changed its billing from a 30 days period to a 21 days period.However the amount charged remains the same.
from https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

"IMPORTANT ANNOUNCEMENT

CHANGE OF BILL PAYMENT PERIOD

Dear Valued Customer,

Telekom Malaysia Berhad ™ wishes to inform you that effective 11 SEPTEMBER 2014, the payment period between the Bill Date and Payment Due Date in UniFi monthly bill for all UniFi customers will be changed to 21 days from the current 30 days.

Kindly note that the Payment Due Date refers to the payment deadline for your UniFi bill each month. Therefore, in order to ensure that you continue to enjoy uninterrupted services, we would like to advise our customers to observe this change and proceed with the necessary payment.

We sincerely apologise for any inconvenience caused. Should you have any query or need further clarification on this matter, please visit your nearest TMpoint or call our TM UniFi Centre at 1300-88-1221.

Thank You."

NOT TRUE lah.

Only the credit period has been shortened from 30 to 21 days.

Before 911 (that's Sep 11! smile.gif ), my previous bill which was from 19 Jul till 18 Aug but payment due date was on 18 Aug & billing date, 19 Jul. However after 911 (ahem again!), my latest bill which was from 19 Sep till 18 Oct but payment due date is on 10 Oct & billing date, 19 Sep.

So using the 30 days credit period, it should be 18 Oct but the 21 day new ruling made the due date to 10 Oct.

Therefore the email is definitely NOT true! Don't take my word for it. Check your unifi billing or at https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal biggrin.gif
giko
post Dec 3 2014, 02:49 PM

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QUOTE(norman05051984 @ Dec 3 2014, 02:03 PM)
my friend received SMS saying that upgrade to 20Mbps for RM249.00 can get full channel HyppTV (127 channel)

Anyone can confirm this?
I rec'd this same SMS too from this number = +603 8318 5860. However they included this - "Tertakhluk kpd terma & syarat."

I'm not interested but if you can call that number to enquire more and do keep us informed of the T&C's.

Cheers smile.gif


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