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Credit Cards Public Bank Visa Signature - 6% Cashback, On Grocery, Dining, Online Transactions

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TSronnie
post May 23 2014, 01:54 PM

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QUOTE(Human Nature @ May 23 2014, 12:12 PM)
For those whose application has been approved, do you receive any form of notification (sms/email)?
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Nothing whatsoever... even the actual VS card that arrive doesn't even have those glossy brochures.
TSronnie
post May 23 2014, 02:08 PM

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QUOTE(beyond86 @ May 23 2014, 02:05 PM)
the brochure not yet printed out.... biggrin.gif
you are first few hundred to get the new card
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Then PBB better give me my RM188 cash back .... thumbup.gif sweat.gif
TSronnie
post May 23 2014, 10:57 PM

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QUOTE(sonnas @ May 23 2014, 06:16 PM)
Ronnie, look at the welcome letter, it's actually a replacement card letter.
This Signature really not a premier card la, lol.
What is your 3 third number/string in your card? my is 1001
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Mine's 1002 ... that means I may not be in the first 300 cardholder of PBB VS.
When did you apply yours ?
TSronnie
post May 23 2014, 11:47 PM

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QUOTE(kingsway @ May 23 2014, 11:41 PM)
I've been told by CS of PB, that dining at hotels, or at starbucks are not included. They mention that, internally, they make reference to MCC list. Anyone knows what's on the list? For all you know, maybe online payment only from certain websites, not all.
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Public Bank is not really "transparent" with their definition of Dining / Grocery / Online Transactions
TSronnie
post May 25 2014, 01:10 PM

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My first swipe below RM500 received the SMS Alert.
My subsequent swipes below RM20 didn't receive SMS Alert (I put my own box of RM1.00 on the form...)

Going to call them to change it to RM1.00. Until now still cannot register PBeBank.com logon
TSronnie
post May 26 2014, 10:15 AM

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Public Bank will allow a minimum of RM100 for physical swipes, and any amount for "card-not-present" swipes (i.e. Internet based) to get the SMS Transaction Alert.

Should I email to BNM ?
TSronnie
post May 26 2014, 10:47 AM

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QUOTE(Jason @ May 26 2014, 10:46 AM)
Mine is also 1002.

I transacted RM12 with AEON in 1 Utama.. let's see if its grocery or not. Just testing.. Paid RM6x @ Ramen Musashi inside Isetan.. wonder if its dining.. we shall see..
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The Ramen Musashi at Eat Paradise 1 Utama is under DEPT STORE MCC (verified via HLB WISE)

Did the AEON CC slip states "DEPT" or "SMKT" (top part)
TSronnie
post May 26 2014, 11:01 AM

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QUOTE(Human Nature @ May 26 2014, 10:54 AM)
So even though the min stated at the form is RM500, they relent and allow RM100. I would still want RM1 as I will be using this card often so once I get my card delivered and do some testing, I will send an email to bank Negara.
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Do we need to do testing before email to BNM and PBB ???
I've just shot out an email to PBB, cc BNM
TSronnie
post May 26 2014, 11:11 AM

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QUOTE(Human Nature @ May 26 2014, 11:06 AM)
Usually, I will do testing to get proof of transactions. Then, I will email to their customer service to request to change to RM1. Once they reply and say not possible, I will forward it to Bank Negara without cc PBB. Then Bank Negara will email to PBB and cc me.
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Need to learn from sifu... I'll see how it goes after my email.

TSronnie
post May 27 2014, 11:33 PM

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QUOTE(Human Nature @ May 27 2014, 11:01 PM)
They cannot reveal the accepted MCC codes as it is for internal usage only.

We can call them to find out whether any particular transaction receive the cashback or not, something like what we did for OCBC ti.

For online transaction, flight booking, hotel bookings like agoda will get the cashback.
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It's bull-shit on why can't they reveal the MCC for the transaction done ??? OCBC had no issue revealing the MCC
TSronnie
post May 27 2014, 11:40 PM

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QUOTE(Human Nature @ May 27 2014, 11:35 PM)
That's what i said, other banks are being transparent on the codes.
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And the MCC is defined by the bank who owns the terminal (not Public Bank)..... unless PBB Visa Signature is based on "human intervention" doh.gif sweat.gif
TSronnie
post May 27 2014, 11:47 PM

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BTW, manage to get my PBeBank logon working after their IT "fixed" the unknown server error...

To create a PBeBank logon with your CC, follow this steps
1. Go to http://www.pbebank.com
2. Click on Banking (right at the bottom)
3. Click on E-Channel (right side bar)
4. Click on PBe Personal Banking
5. Click on How do I apply ? (right side bar)
6. Scroll down to "Option 3 - PBe Online Regsitration for PB Cardmembers"

Who in the logical mind create this web of links just to do something simple like putting on the logon page and says "Create Logon ID"


or Shortcut : https://www.pbebank.com/forms/form-pbebank-registration.aspx

This post has been edited by ronnie: May 27 2014, 11:48 PM
TSronnie
post May 27 2014, 11:54 PM

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QUOTE(Human Nature @ May 27 2014, 11:49 PM)
haha 6 steps huh doh.gif
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Previously, went through 6 levels of links and failed .... due to some silly error.
Emailed them and NEVER response back to me.
TSronnie
post May 27 2014, 11:57 PM

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An interesting feature on the PBeBank CC summary is "Authorised Charges".
This is the charge which was approved but not posted smile.gif

I can't setup "E-Statement" also ..gets "Invalid Request" doh.gif doh.gif

This post has been edited by ronnie: May 27 2014, 11:58 PM
TSronnie
post May 28 2014, 10:51 AM

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Latest Info from Public Bank Marketing Dept

Transactions with these MCC codes will be under the 6% Rebate Cash Back
Grocery [MCC: 5411]
Dining [MCC: 5812, 5813]
Online Transaction excludes Bill Payments / Govt related Payments / Insurance Payments /

QUOTE
5411 : Grocery Stores & Supermarkets
5812 : Eating places and Restaurants
5813 : Drinking Places (Alcoholic Beverages), Bars, Taverns, Cocktail lounges, Nightclubs and Discotheques
This post has been edited by ronnie: May 28 2014, 10:54 AM
TSronnie
post May 28 2014, 11:10 AM

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QUOTE(Human Nature @ May 28 2014, 11:06 AM)
Nice, I wonder why the CS who called me yesterday said it is not for public view  doh.gif

Comparison with OCBC:
Grocery (MCC codes 5411, 5422 and 5451)
Dining (MCC codes 5811, 5812, 5813 and 5814)

So less coverage!
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I manage to drill the CS to get the details for me from their Marketing Dept.... persistence pays

Remember don't use PBB Visa Signature @ Burger King / KFC / Carl's Jr (in case under Fast Food MCC 5814)

This post has been edited by ronnie: May 28 2014, 11:11 AM
TSronnie
post May 28 2014, 12:51 PM

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QUOTE(supersound @ May 28 2014, 12:44 PM)
Tan Sri Teh are not stupid whistling.gif
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That's why I believe this 6% will last longer (hopefully) than OCBC Titanium
TSronnie
post May 28 2014, 01:45 PM

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QUOTE(propusers @ May 28 2014, 01:40 PM)
Is Starbucks in it's drinking places list (5813)?
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Possibly 5812 if I'm not mistaken... yet to be tested.
TSronnie
post May 28 2014, 11:07 PM

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Here's the official response from PBB Customer Service
QUOTE
Please allow us to clarify that SMS transaction alerts will be sent for all Card-Not-Present transactions regardless of amount.  However, for card present transactions, the current threshold amount is set at RM500-00.  Cardmember may request to change the threshold amount in multiples of RM100-00.  We confirmed that your current threshold amount for SMS transaction alerts has been changed to RM100-00 as requested.


Shall I forward this email to BNM for further actions ?
TSronnie
post May 28 2014, 11:20 PM

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QUOTE(Human Nature @ May 28 2014, 11:18 PM)
Good evident enough.
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What should I be telling BNM ? Any sample ?

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