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 ~~~ ☻☻ Celcom Fan Club 019/013 ☻☻ - ~~~

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crynobone
post Jan 30 2006, 12:55 PM

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QUOTE(shockk @ Jan 30 2006, 12:50 PM)
Weird. The customer-service assistant told me it's different for everyone. laugh.gif

But anyway, i double-checked with an ex-Celcom employee. He said it's fixed billing date for everyone within a certain location/state.

However, is it confirmed that the Minutes reset back to zero on the 13th of every month? I just wan to be sure. sweat.gif sweat.gif biggrin.gif
*
Well try asking personally... I not really sure by mine is at 13th. My and my buddies register at the same time.
shockk
post Jan 30 2006, 01:05 PM

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Oh ok. Thanks crynobone. Maybe will call up 1111 to disturb them later. laugh.gif but i think goin there to ask is better. sweat.gif

Anyway, anyone use the Voicemail function regularly for their Celcom postpaid line?
Just wanna ask whether are calls to Voicemail included into the default Minutes (like 250min/450min/etc)? Or are they charged in additional to that? sweat.gif

Because if states here 'Standard Call Charges' apply: http://www.celcom.com.my/cep/productservic.../voicemail.html

But we know that our call-charges for Minutes plan is around RM0.15 (450mins plan) and RM0.20 (250mins plan) for the whole day while it is stated for Voicemail, there is peak and non-peak charges. sweat.gif

Can someone using Voicemail clarify this? Thanks. biggrin.gif
Sinque
post Jan 30 2006, 11:13 PM

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QUOTE(crynobone @ Jan 30 2006, 12:14 PM)
A friend of mine called 1111 and they confirmed that each billing cycle fixed on 13th.
*
Mine is fixed on the 18th of every month & Central region.

QUOTE(shockk @ Jan 30 2006, 12:50 PM)
Weird. The customer-service assistant told me it's different for everyone. laugh.gif

But anyway, i double-checked with an ex-Celcom employee. He said it's fixed billing date for everyone within a certain location/state.

However, is it confirmed that the Minutes reset back to zero on the 13th of every month? I just wan to be sure. sweat.gif sweat.gif biggrin.gif
*
Don't think so coz mine is fixed on the 18th of every month while my wife's is fixed on the 16th of every month. Both Central region.

QUOTE(shockk @ Jan 30 2006, 01:05 PM)
Oh ok. Thanks crynobone. Maybe will call up 1111 to disturb them later. laugh.gif  but i think goin there to ask is better. sweat.gif

Anyway, anyone use the Voicemail function regularly for their Celcom postpaid line?
Just wanna ask whether are calls to Voicemail included into the default Minutes (like 250min/450min/etc)? Or are they charged in additional to that? sweat.gif

Because if states here 'Standard Call Charges' apply: http://www.celcom.com.my/cep/productservic.../voicemail.html

But we know that our call-charges for Minutes plan is around RM0.15 (450mins plan) and RM0.20 (250mins plan) for the whole day while it is stated for Voicemail, there is peak and non-peak charges. sweat.gif

Can someone using Voicemail clarify this? Thanks. biggrin.gif
*
I've used the voicemail service a few times but it didn't come out in my bill. Will check again to confirm.


shockk
post Jan 31 2006, 08:57 PM

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QUOTE(Sinque @ Jan 30 2006, 11:13 PM)
Mine is fixed on the 18th of every month & Central region.
Don't think so coz mine is fixed on the 18th of every month while my wife's is fixed on the 16th of every month. Both Central region.
*
Oh. That means they are different more or less. Perhaps all the billing-cycles are set around the middle of the month.

QUOTE(Sinque @ Jan 30 2006, 11:13 PM)
I've used the voicemail service a few times but it didn't come out in my bill. Will check again to confirm.
*
Ok. Thanks. Let's hope they are included in our free-Minutes. biggrin.gif
shockk
post Feb 4 2006, 09:09 PM

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Wanna ask anyone has experienced paying their bills late to Celcom yet?

I've got a bill due tomorrow and they haven't received my cheque which i sent on the 25th of Jan yet. doh.gif

Does anybody know when do they start to bar the line for late payment? Is it directly after the due date? or 2 weeks after the due date? or 1 month after the due date?

I've called Celcom customer service to ask about this matter but they just said "Don't worry, sir. Your line will not be barred so fast." doh.gif

Thanks in advance for who can answer my question. Especially those that make their payments late like me. sweat.gif
Enigmatic
post Feb 4 2006, 11:21 PM

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Erm.. excuse me.. I am rather new to this.. so be gentle to me blush.gif blush.gif

Anyway... Is there any prepaid solution for Celcom 3G? Something like GPRS... Use and pay via credit..

Please tunjuk ajar.. I couldn't understand their website.. thanks alot~! notworthy.gif

If there IS such a plan, please tell me more details about it? The rates.. and is Ampang, Buit Indah area covered? Can someone kindly help me check it out? Thanks everyone for their time~ notworthy.gif

This post has been edited by Enigmatic: Feb 4 2006, 11:22 PM
ntc3freak
post Feb 5 2006, 01:59 PM

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btw guys,i have a problem.last friday,i bought the rm 30 top up card.i noe there is 2 ways to top up

one is to type rec<space> 16 digit number then send to 2888.
i tried this n it says service temporarily not available.i think i've tried 10 times,still get the same message

second is by calling rite??? u call 109-3000910 n then choose the reload option.but when i called,it says 'sorry,ur number has been deactivated'


anyone can help??? notworthy.gif
eddievh
post Feb 5 2006, 02:37 PM

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Too long never reload ar you?
ntc3freak
post Feb 5 2006, 03:07 PM

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ya lorr.this is my back up sim card.since my phone got stolen,i had to use this one.
TSbluefries
post Feb 6 2006, 05:31 PM

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QUOTE(ntc3freak @ Feb 5 2006, 01:59 PM)
btw guys,i have a problem.last friday,i bought the rm 30 top up card.i noe there is 2 ways to top up

one is to type rec<space> 16 digit number then send to 2888.
i tried this n it says service temporarily not available.i think i've tried 10 times,still get the same message

second is by calling rite??? u call 109-3000910 n then choose the reload option.but when i called,it says 'sorry,ur number has been deactivated'
anyone can help??? notworthy.gif
*
dont throw away your card

call 1111
ask them help u reload
shockk
post Feb 6 2006, 06:44 PM

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hey ppl.
i've currently changed from my 450mins plan to my 250mins plan successfully already. no charges i think but i'll only know this in my next bill. good thing is i was only charged for the calls/smses i used with the 450mins plan and the bundled minutes that was not used will be credited into my next month's bill. biggrin.gif

btw, are calls made to 1111 lines free or not?
and i'm not sure how the bundled minutes for the Minutes Postpaid plan is calculated. seems like usually my Minutes that are used are a lot more than what is recorded in my phone for outgoing calls (by using Call Timer function). like at least 50-100 minutes more. sweat.gif

This post has been edited by shockk: Feb 6 2006, 06:46 PM
TSbluefries
post Feb 6 2006, 11:24 PM

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ahaha shock....1111 is always FREE hehehe if u bore can call up them to chat wif tongue.gif jk jk


between shock do u know 250 minute the call rate is diff if not mistake is 20 sen per minute not 15 sen wo...
shumaky
post Feb 6 2006, 11:27 PM

PS what.?
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hey sifus, just got a 3G phone.. wanna know now if my xpax prepaid wanna upgrade to 3G how ar.?? gotta get a new 256k sim issit..?? at where..? but i still can retain my old nbr rite..?
eddievh
post Feb 7 2006, 12:40 AM

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QUOTE(bluefries @ Feb 6 2006, 05:31 PM)
dont throw away your card

call 1111
ask them help u reload
*

Can meh? I thought burn already if more than certain period never reload!
eddievh
post Feb 7 2006, 12:42 AM

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QUOTE(shockk @ Feb 6 2006, 06:44 PM)
hey ppl.
i've currently changed from my 450mins plan to my 250mins plan successfully already. no charges i think but i'll only know this in my next bill. good thing is i was only charged for the calls/smses i used with the 450mins plan and the bundled minutes that was not used will be credited into my next month's bill. biggrin.gif

btw, are calls made to 1111 lines free or not?
and i'm not sure how the bundled minutes for the Minutes Postpaid plan is calculated. seems like usually my Minutes that are used are a lot more than what is recorded in my phone for outgoing calls (by using Call Timer function). like at least 50-100 minutes more. sweat.gif
*
ya la, 2 X 3sec call already 1min ma,so use timer not accurate one. Me tested already sad.gif
shumaky
post Feb 7 2006, 01:15 AM

PS what.?
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^ can anyone answer my question..??
tried finding answers thru celcom site, but it wont fully load
eddievh
post Feb 7 2006, 02:11 AM

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QUOTE(shumaky @ Feb 7 2006, 01:15 AM)
^ can anyone answer my question..??
tried finding answers thru celcom site, but it wont fully load
*
Why don't you call up the free 1111 careline and ask. Should can maintain the old number kua!
TSbluefries
post Feb 7 2006, 10:40 AM

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QUOTE(eddievh @ Feb 7 2006, 12:40 AM)
Can meh? I thought burn already if more than certain period never reload!
*
no not yet
they will ask u the serial number of the reload card...i kena quite many times


after they ask u the serial number of the card and the pin
they will help u reload smile.gif
Mooneyes
post Feb 7 2006, 01:53 PM

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anyone here using xpax got ever this spam sms which says FOC bla..bla..ringtone downloads...quite often tho i get those msg...quite annoying...who send them btw???
TSbluefries
post Feb 7 2006, 03:13 PM

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yes i also receive...i oso dono...but now day seldom edi wo....

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