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 Account suspended. Need guidance, [SOLVED]

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TSholyghost
post Apr 10 2014, 01:07 PM

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QUOTE(Sabenarian @ Apr 10 2014, 01:00 PM)
you can buy key from blizzard to create b.net account..then copy installation folder form fren.. just need download small update time to time..
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my frens not gamer lol ... but too late for all those now ... haha
Sabenarian
post Apr 10 2014, 01:11 PM

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QUOTE(holyghost @ Apr 10 2014, 01:07 PM)
my frens not gamer lol ... but too late for all those now ... haha
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then no choice to download it yourself sweat.gif I myself download the installer using my office internet 2Mb/s. Then copied it to my home PC to play biggrin.gif
Glitter_of_Fate
post Apr 10 2014, 01:21 PM

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QUOTE(Sabenarian @ Apr 10 2014, 01:11 PM)
then no choice to download it yourself sweat.gif  I myself download the installer using my office internet 2Mb/s. Then copied it to my home PC to play biggrin.gif
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ur office not block blizz website? lucky. I myself bought the cd key online then 'pinjam' my fren cd to install.
TSholyghost
post Apr 10 2014, 01:28 PM

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QUOTE(Sabenarian @ Apr 10 2014, 01:11 PM)
then no choice to download it yourself sweat.gif  I myself download the installer using my office internet 2Mb/s. Then copied it to my home PC to play biggrin.gif
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if i knew can direct copy, shld hv dl using my office 4mb line too ... doh.gif
Sabenarian
post Apr 10 2014, 01:44 PM

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QUOTE(Glitter_of_Fate @ Apr 10 2014, 01:21 PM)
ur office not block blizz website? lucky. I myself bought the cd key online then 'pinjam' my fren cd to install.
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im the one who manage my office internet, sure not block biggrin.gif
SUStlts
post Apr 10 2014, 05:08 PM

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Just send them,the key code if u have them...
not sure if buy online
9876789
post Apr 10 2014, 07:25 PM

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QUOTE(holyghost @ Apr 10 2014, 10:22 AM)
o ... so now what do i need to do exactly? i submitted a ticket which to 'appeal' my account to be re-activated so kinda worry i will be in their blacklisted.

shld i email them to inform that i bought this account from someone else n request they change?

can tell me ur experience?
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Never tell them you buy already used diablo account, character farming is illegal and they can ban you !!!

my EXP:

I wrote an online form, post to blizzard support team, mentioning that i ask someone to buy Diablo for me and he helped me to set up a battle.net account

blizzard told me the battle.net account has been active for several years (opps, i sweat a bit)
blizzard team doesn't offer direct help, instead they gave me a form, telling me that if i were to take an account from my guardian, i need to provide both our IC and send to them digitally
Of course that wasn't my case, but i took that as a HINT, using the excuse they provide and give them my full detail plus the original owner's
(although if really look into IC, i am 10 years older than my "Guardian", opps... sweat again)

the pdf form i fill was provided by blizzard.

and then.... they unlocked the account, and i quickly bind the account using my mobile authenticator.
i admit i am very lucky in this case, at that time Diablo 3 majority still stuck in Inferno Act 2.

This post has been edited by 9876789: Apr 10 2014, 07:38 PM
TSholyghost
post Apr 11 2014, 03:18 PM

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QUOTE(9876789 @ Apr 10 2014, 07:25 PM)
Never tell them you buy already used diablo account, character farming is illegal and they can ban you !!!

my EXP:

I wrote an online form, post to blizzard support team, mentioning that i ask someone to buy Diablo for me and he helped me to set up a battle.net account

blizzard told me the battle.net account has been active for several years (opps, i sweat a bit)
blizzard team doesn't offer direct help, instead they gave me a form, telling me that if i were to take an account from my guardian, i need to provide both our IC and send to them digitally
Of course that wasn't my case, but i took that as a HINT, using the excuse they provide and give them my full detail plus the original owner's
(although if really look into IC, i am 10 years older than my "Guardian", opps... sweat again)

the pdf form i fill was provided by blizzard.

and then.... they unlocked the account, and i quickly bind the account using my mobile authenticator.
i admit i am very lucky in this case, at that time Diablo 3 majority still stuck in Inferno Act 2.
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i also receive a link from blizzard asking me to fill the form in the link and attached an i/c copy n send to them.

i dont think i can do what u did. so the form is suppose to fill with seller's info n not mine rite?

then do i create another ticket or i just reply the mail blizzard sent me with the attachments?
Instant_noodle
post Apr 12 2014, 12:51 AM

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QUOTE(holyghost @ Apr 11 2014, 03:18 PM)
i also receive a link from blizzard asking me to fill the form in the link and attached an i/c copy n send to them.

i dont think i can do what u did. so the form is suppose to fill with seller's info n not mine rite?

then do i create another ticket or i just reply the mail blizzard sent me with the attachments?
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have you tried calling their line? it's toll free

if you are paraniod of phone bill getting charged by calling the number, try dialing with skype, either in you mac/pc, psv or psp. i did that twice when my fwen's WoW account got haxxed, but seems like they require me to provide answers for secret questions and serial key.
9876789
post Apr 12 2014, 01:26 AM

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QUOTE(holyghost @ Apr 11 2014, 03:18 PM)
i also receive a link from blizzard asking me to fill the form in the link and attached an i/c copy n send to them.

i dont think i can do what u did. so the form is suppose to fill with seller's info n not mine rite?

then do i create another ticket or i just reply the mail blizzard sent me with the attachments?
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i need to fill in both the owner's and my infos.
i sent blizzard both our IC (photocopy of his and mine) snapped using my phone camera, and then send to blizzard through their website

I print out and fill in the form given by blizzard including his signature signed by my colleague,
and then, also take photo of the filled form, send to blizzard through their website.

well... it is a pity my method doesn't suit you.
good luck to you nevertheless.
TSholyghost
post Apr 12 2014, 09:25 AM

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FRUSTRATING!! the seller is good enough to provide his ic n fill the form. I sent to blizzard n they replied saying the registered id name is different from the id i provide. OMG ... totally dun understand what they still want.

is it because seller registered with an christian name but not in ic so blizzard say not same?
huoshenfeng124
post Apr 12 2014, 10:30 AM

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QUOTE(holyghost @ Apr 12 2014, 09:25 AM)
FRUSTRATING!! the seller is good enough to provide his ic n fill the form. I sent to blizzard n they replied saying the registered id name is different from the id i provide. OMG ... totally dun understand what they still want.

is it because seller registered with an christian name but not in ic so blizzard say not same?
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jialat lol the register column did say real name i wonder why he put nickname into it lol rclxub.gif rclxub.gif
memphiz_zero88
post Apr 12 2014, 10:33 AM

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QUOTE(huoshenfeng124 @ Apr 12 2014, 10:30 AM)
jialat lol the register column did say real name i wonder why he put nickname into it lol  rclxub.gif  rclxub.gif
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err... mine also I put nickname. and also other game accounts sweat.gif sweat.gif
huoshenfeng124
post Apr 12 2014, 10:43 AM

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QUOTE(memphiz_zero88 @ Apr 12 2014, 10:33 AM)
err... mine also I put nickname. and also other game accounts sweat.gif  sweat.gif
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i put exactly same like in IC so i think i will be most accurate lol sweat.gif sweat.gif
memphiz_zero88
post Apr 12 2014, 11:00 AM

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QUOTE(huoshenfeng124 @ Apr 12 2014, 10:43 AM)
i put exactly same like in IC so i think i will be most accurate lol  sweat.gif  sweat.gif
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i only put real name if it involves billing info like Steam or Paypal. never thought about this sweat.gif

maybe I should raise a ticket about this name stuff

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