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 Account suspended. Need guidance, [SOLVED]

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Sabenarian
post Apr 10 2014, 10:11 AM

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From: KL, Malaysia.



they will ask secret question/ first and last name. I assume previous owner already reset it/ or tell you the details. hopefully you not bought botter account sweat.gif

This post has been edited by Sabenarian: Apr 10 2014, 10:12 AM
Sabenarian
post Apr 10 2014, 10:44 AM

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Joined: Jul 2006
From: KL, Malaysia.



QUOTE(holyghost @ Apr 10 2014, 10:40 AM)
icic ... that i cant confirm. but according to the forumer he stopped playing it for quite some time. i hope its not too.
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sorry for my confusing post above bro. Hope this link can help: https://forum.lowyat.net/topic/2354245
Sabenarian
post Apr 10 2014, 11:00 AM

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Junior Member
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From: KL, Malaysia.



QUOTE(Convael @ Apr 10 2014, 10:48 AM)
I am very sorry to inform you that , blizzard does not support account trading in anyway .
They are unlikely to assist you with anything once you told them you " bought " your account from someone else .

It is against the blizzard policy to trade account individually .

Buying an account from another forum guy is never safe anyway . You might as well be off to get another completely new copy of the game .
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QUOTE(holyghost @ Apr 10 2014, 10:53 AM)
did went thru the thread abit. but couldnt understand is it my info (i/c) or prev owner info that needs to be submit.

It seems its the prev owner info which needs to be submit?
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U should "tipu" blizzard a bit, said you account suddenly have problem w/o mentioning u bought this account form fren. Actually original owner should know this by resetting e-mail to your email, clear autheticator, changing secret question etc..
Sabenarian
post Apr 10 2014, 11:13 AM

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From: KL, Malaysia.



QUOTE(holyghost @ Apr 10 2014, 11:06 AM)
1) prev owner did reset to my own email but password remains same.
2) there's no authenticator yet so probably he cleared it too
3) secret q ma ... i not sure

when i submit my ticket i didnt mention i bought from other user. i just wrote i install from cd, dl til playable n run then got the msg.
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also need to change phone no. to yours.. D3 will pop-up secret question if it detect something unusual like u login on different PC..

I mayself login on multiple PCs for my account, home pc (2), laptop, Office PC.. no problem as long as i know the secret question.
Sabenarian
post Apr 10 2014, 12:18 PM

Getting Started
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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(holyghost @ Apr 10 2014, 11:40 AM)
so need ask seller to help solve this.  thanks

if in future i install the game into another pc n use the same account, will happen again?
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Like I mention above, u can use different PCs to login to D3. I suggest u to enable authenticator for your account.


btw, may I know why u bought this used account? cheaper (new one also damn cheap now), high Paragon account or lot of gold inside it?

This post has been edited by Sabenarian: Apr 10 2014, 12:29 PM
Sabenarian
post Apr 10 2014, 01:00 PM

Getting Started
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Junior Member
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Joined: Jul 2006
From: KL, Malaysia.



QUOTE(holyghost @ Apr 10 2014, 12:50 PM)
cause i cant find new at my area. going kl wld make cost higher. not comfortable with buying online n some site also no more diablo 3. buying frm blizzard? well, i thought with cd, i wouldnt have to dl anymore as i have 1mb line only. mana tao ...  cry.gif

actually i want to play single player only. not really interested in multiplayer. no time  tongue.gif
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you can buy key from blizzard to create b.net account..then copy installation folder form fren.. just need download small update time to time..
Sabenarian
post Apr 10 2014, 01:11 PM

Getting Started
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Junior Member
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Joined: Jul 2006
From: KL, Malaysia.



QUOTE(holyghost @ Apr 10 2014, 01:07 PM)
my frens not gamer lol ... but too late for all those now ... haha
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then no choice to download it yourself sweat.gif I myself download the installer using my office internet 2Mb/s. Then copied it to my home PC to play biggrin.gif
Sabenarian
post Apr 10 2014, 01:44 PM

Getting Started
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Junior Member
123 posts

Joined: Jul 2006
From: KL, Malaysia.



QUOTE(Glitter_of_Fate @ Apr 10 2014, 01:21 PM)
ur office not block blizz website? lucky. I myself bought the cd key online then 'pinjam' my fren cd to install.
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im the one who manage my office internet, sure not block biggrin.gif

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