want to ask, if use payonline, if got 4 accounts pay at same time.... for example

Maxis Account A RM50
Maxis Account B RM50
Celcom Account A RM50
Celcom Account B RM50

1. To HLB, consider 4 transactions or 2 transaction (maxis combine + celcom combine) or 1 transaction ?

2. OTP will need 1 or 4 ?

This post has been edited by mjchua: Mar 21 2014, 12:52 AM

Please see the screenshot... 4 diff account pay together.


Attached thumbnail(s)

means need to key in 4x credit cards details and 4x OTP to entitle for 4x transactions ?

try to pay bills via payonline, OTP entered. (means transactions should go through)
but received email from payonline, status are "not approved"... anyone faced this before?

not approved by hlb or not approved by payonline?

the hlb wise have more than enough credit.

This post has been edited by mjchua: Mar 21 2014, 10:04 PM

but i have other transactions can go through... just three failed.

Guys, just to check with you, we can use the default pin received via post to register the HLB Connect account, or we need to go ATM to change the pin for first time only can register ?

Tried to use the pin received via post to register, but keep receive error, error code 8522

This post has been edited by mjchua: Mar 23 2014, 04:31 PM

can or cannot ? I tried since 20/3 never success.

sent to branch... but still no receive any transaction alert until now. i am request set to RM1.00
for HLB service, forget about it !

So how you solve it ? Or you still can't register for the HLB account ?

the ATM pin is also use to register the HLB Connect account, as per new HLB Connect Website.

now is atm pin can direct use to register for HLB Connect.
But HLB system got problem.

can't register HLB Connect
can't change ATM pin via ATM
can't check cards balance via ATM
can't request for TPIN via ATM

https://s.hongleongconnect.my/rib/app/fo/sec/reg
check this out yourself

To register using Credit Card,
You will need :
1.Credit Card Number
2.Credit Card ATM PIN
3.TAC

when u receive your CC, your mobile already in their system to receive TAC...
unless you want to change mobile number, then u need to change it via ATM.

else, nothing need to be done for mobile TAC.

when u make online payment, those 6 digits code is mobile TAC, I believe most of us have experience, we no need to register mobile number again via ATM, but we can receive TAC when do online transactions.

This post has been edited by mjchua: Mar 24 2014, 09:08 PM

now is new process.

Walked in to branch to register HL connect ID... and I able to view my credit card details online few hours ago.
But now, when I login to HL Connect, there is no credit card attach to my HL Connect. you guys have this problem?

This post has been edited by mjchua: Mar 25 2014, 08:53 PM

RM900... as per terms and conditions for wise card, u can use the cash rebate to pay your outstanding balance.

I use HL Connect to check for the cash rebate, but don't see it. normally, what time the cash rebate will credit into account ?

so means only credit into account on 29th. not 28th ?

ok ok... thanks for the info, will try to check tomorrow.

checked and got the rebate.

Mobile: 473.15, 10% is 47.32
rebate received: 47.00

Petrol: 120.73, 10% is 12.07
Rebate received: 12.00

Grocery: 21.80, 10% is 2.18
Rebate received: 2.00

seems the rebate amount is round down. is this correct ?

This post has been edited by mjchua: Apr 29 2014, 03:20 PM