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 Ford Focus Owner/ Fan Club V2, Go Further

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Dwango
post May 13 2016, 11:54 AM

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QUOTE(michaelnct @ May 13 2016, 10:54 AM)
Anyone here facing power window problem.

My passenger side power window goes up and down inch by inch. Sometime doesn't work.

SC PJ2 said is faulty regulator. Costs RM1000++ to change.

Got cheaper option? OEM?
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No such problem. How old is your car? Is your car the Mk3 or the older model? Since you asked on the cost, I guess the warranty is over already and your car may be an older model?
Dwango
post May 13 2016, 12:04 PM

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QUOTE(Chungyehkoo @ May 12 2016, 05:31 PM)
Yea...
I did a test drive couple of weeks ago, overall, the new Focus 1.6 EcoBoost is still considerable a better choice if I did not own my current Focus Sport+ from my point of view.
What differences from MK3 and MK3.5 as following

Features
Current > New > My though
- Bi-Xenon HID with Headlamps with Jet Washer > Halogen Headlamps > Missing Jet washer, which is I consider useless in Malaysia, and it is actually better without it. But Halogen… I know everyone felt.

- Sunroof > missing > It is a disappointing decision by Ford, giving that Malaysia hot weather, with the sunroof, hot air can be release faster than just open all windows, plus, while travelling, with sunroof open also can eliminate the disturbing flipping wind noises without open 2nd windows causing a mess and dusty in the car.

- 1 x 12v Powerpoint > 2 x 12v Powerpoint > this is much more welcome, I already wanted on my car by getting 2nd 12v Powerpoint after warranty.

- Bigger front armrest stowage bin > a lot smaller with sliding armrest > New focus armrest stowage almost can’t store anything. But at least it come with a sliding armrest

- Active City Stop > Enhance Active City Stop > New Focus have a much more real life practical Active City Stop although I have about 2 occasion that current 1 safe me from hitting someone back.

- Ford Sync 4.2” > Ford Sync 2 8” > Well, from what I read from the forums all over the world, it seems that Sync 2 have it owns trouble (software lag, hang etc), we know Australia is going to give Sync 3 QNX  or CarPlay (by RIM, same company as BlackBerry) why not here and just skipped the Sync 2. Anyway, at least Sync 2 having better looks, highly possible Waze integration and touch screen.

- Manual Child proof real door > remote powered child proof real door > this is great… absolutely convenient on new focus.

- No BLIS on Sport + > BLIS on Sport + > Another great feature in new Focus, the wide angle side minor is not really wide enough.

Now, let talk about driving experience;

Twin-Clutch vs Traditional auto transmission, technically, twin-clutch should have a smoother and faster transmission changed, however, probably blame to the firmware, or twin-clutch not behaving as how it should, I feel that the traditional in this 1.5 ecoboost have a better and smoother transmission changed. It respond better than how I desire the car behave in torque, and I feel I am controlling the torque rather than like my current MK3. While engaging S mode, the paddle shift respond faster than the gear-shift (or whatever it is named) while I paddle down, it feel like immediately applying lower gear on MK3.5 while I feel it take longer in MK3 (maybe 0.5~1sec). 

While I do not know how I can explain it, but I feel more comfortable and confident doing a fast corner on MK3.5 than MK3, it feel…. gripped and steady unlike MK3. Run over uneven road also feel more comfortable and less dumpy than MK3. Noise isolation also better. And less noise from the wheel too.

Although this MK3.5 selling at approximate RM145, it is still consider the cheapest turbocharge car in Malaysia market and most value for money you can buy for C segment. It may have a better resell value compare to MK3. However, I won’t exchange my MK3 for MK3.5 with additional a whooping additional RM40K top-up. What’s more… it’s feel different with missing sunroof and Bi-Xenon, just ain’t cool anymore. beside, I already installed with Accent Lights DRL, that is enough for me.

1 last thing, why the heck is Ford still supply Michelin Primacy LC????? And come-on, where the rear camera. No Powered driver seat on Sport +… damn cheap ranting.gif

Edit: Oh, 1 more thing I dislike about MK3.5, the center lock is locate at driver side door not at center... what the heck...
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The price is so high already at RM145k? If I"m not mistaken the price of the Mk3 is about RM110k or lower before the launch of the new model. About RM35k ~ 40k difference.

Dwango
post May 13 2016, 10:12 PM

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QUOTE(michaelnct @ May 13 2016, 04:24 PM)
mine MKIII, year: 2012, warranty just over, mileage <35000km
so sad this happened to me.....
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Don't be too sad buddy. Life goes on. Just unfortunate that it happens right after the warranty period.

So this power window regulator thing will go kaput in about 3 years +/- ? Any owners with a 4-year old car that do not encounter this problem? If ALL owners also have this faulty regulator in 3-4 years time, then there must be something wrong with that part.
Dwango
post May 13 2016, 10:15 PM

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QUOTE(jameshy @ May 13 2016, 07:04 PM)
Hi all focus mk3 owners, if your car has this kind of power window failure issue, please claim it within 3 years warranty for free replacement on faulty regulator. Otherwise, you need to pay around RM1200 at ford sc. both my and my friend's focus mk3 encounter this issue near the end of 3 year warranty.

Please take note the five year warranty only cover free replacement of power window motor, but not the regulator.
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Any of your friends who does not encounter the power window regulator problem close to 4 years with the car?
Dwango
post May 13 2016, 10:24 PM

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QUOTE(wingwp @ May 13 2016, 10:21 PM)
use ur car features & functions occasionally like windows & sunroof, spotlight, etc etc
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Good point. This theory not only applies to the mechanical parts of a car but many other parts (not related to cars) as well..
Dwango
post Jul 6 2016, 09:19 AM

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I believe the earliest facelift for new Ford Focus is 2017, more realistically 2018 or latest 2019.
Dwango
post Jul 7 2016, 11:22 AM

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QUOTE(hihihehe @ Jul 6 2016, 07:39 PM)
Top spec focus is 140k though
The next one will be new model. Current is face-lift
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Yes, a case of misuse of word. Hopefully the new model is really a new model and will look quite different from the current model in the looks department and not only mechanical changes.
Dwango
post Jul 7 2016, 11:57 AM

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QUOTE(hihihehe @ Jul 7 2016, 11:27 AM)
They have good engine now and what they need is a good designer
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Yes, a better designer for the front dashboard and centre console where all the audio buttons lie. The air-cond vents need some improvement. Hopefully they make it horizontal instead of vertical in the new model.

By the way, I was told the top-spec Focus is not RM140k but closer to RM130k after discount. There are discounts even at this moment. Next year the price will likely go down more.
Dwango
post Jul 7 2016, 07:47 PM

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QUOTE(dares @ Jul 7 2016, 04:06 PM)
Good, SDAC is coming to their senses.
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Yes. Sales would be very slow if the price of the Focus is around RM140k. My colleague was interested in the Mondeo and asked on the price of both Mondeo and Focus. It seems that the Mondeo also has high discount, more than RM10k.
Dwango
post Jul 12 2016, 10:56 AM

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QUOTE(squall_kay @ Jul 9 2016, 08:45 AM)
I asked my SA in Penang. 4 years ago bought from her. The big discount applicable to 2015 car (Focus) but somehow all depleted. but seriously I hardly seen any mk3.5 in Penang. Even new Civic can be seen.
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Not surprising to see new Honda Civic on Penang roads than little to zero Focus as the Honda is a Japanese.
Dwango
post Jul 12 2016, 11:30 AM

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QUOTE(wishndream @ Jul 10 2016, 10:15 PM)
Your problem might be caused by Tranmission Control Module (TCM) electrical circuit failure as explained by Ford. Have u received a letter from Ford to update your software? It's called Software Update Program 15B22 & asked to update the software at the service centre. I just received mine but yet to update the software. A few weeks back, I experienced loss of power whereby i can't drive exceeding 130km/h despite flooring the throttle. Once i stopped & restart the engine, it went back to normal. Hopefully the update would rectify this.
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When did you buy your Focus and what is the current mileage of your car? I have not received any letter from Ford yet.
Dwango
post Jul 12 2016, 11:31 AM

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QUOTE(wkalvin @ Jul 12 2016, 09:49 AM)
Hi, anybody received this recall to change drive shaft ? I just received few days ago.

Ford Focus recalled over drive shaft fault
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When did you buy your Focus and what is the current mileage of your car? I have not received any recall on the drive shaft yet.
Dwango
post Jul 14 2016, 09:14 AM

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QUOTE(wishndream @ Jul 12 2016, 10:36 PM)
I bought mine in Oct 2013 but mileage is approx 45k km only. Based on the letter, the warranty of our Focus TCM is extended to 10 years or 240k km (whichever comes first) inclusive of parts & labour
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Thanks for the information. I bought the car later but haven't received anything yet.
Dwango
post Sep 12 2016, 12:20 PM

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QUOTE(SportyHandling @ Sep 10 2016, 08:53 AM)
An update. Did my last 60,000 km service yesterday though actual mileage of the car is just 39,000 km.

Time after time, the experiences I have had with Ford Sime Darby just reinforced my impressions on the poor after-sales service of Ford. This was echoed by two unhappy chaps at the service centre yesterday when they brought their cars for servicing. Somehow, every time I visit the service centre I will mostly see either someone arguing with the service agent, or someone is unhappy.

Anyway to cut a story short, some might have known about my story which happened couple of months back whereby the guys at the service centre left some deep scratches on the plastic piece at the front passenger side of my car. That was about 5 months ago and after the issue dragged on for so long, the part was ordered and in stock since last month and it was to be installed on my car yesterday. However, just when they wanted to install it on my car, they figured out that they ordered the wrong part and informed I have to wait for another month for the part to arrive. Instead of ordering the part for the passenger seat, they ordered the part for the driver's seat instead.

And the most amusing thing is this. Guess what? The service manager informed the part will arrive next Tuesday and asked me to call him before I come. When I checked with the service adviser, he told me not to listen to him as the part will only arrive in 1 month time.

The internal communication is a mess.

A person at the service centre also encountered an almost same experience with his vehicle. We chatted for quite a bit and he related some of the bad experiences with the ordering of spare parts for his Ford Ranger. Anyway, that another time as it's a long story. In summary, it is true that the waiting period for some or most spare parts is approximately 1 month.

In summary, I attribute the below par after-sales service of Ford to the Sime Darby's higher management. Most if not all of the staff at the working level (excluding the service manager at PJ Ford service centre which I was told is temporary since they couldn't find a suitable permanent one) is good and hardworking. It is unfortunate that due to the rather incompetent management, most of these service advisers at the working level need to bear the brunt of disgruntled car owners who are unhappy with the level of service they are getting.

And one last thing, try to avoid a Friday for servicing the car. It's just terrible. It lasted for one whole day until 5.00 pm.
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Quite true. Sometime last year when I was at the service centre, a guy at two counters away from me was bashing this Haslina or Haslinda, forgotten the right spelling of her name. Pity the lady. He was saying things like "I have bought your most expensive car, and you are giving me this service. It's not like I have a cheap Fiesta or Focus". I think he must have got the Mondeo or something else costing above RM200k. Apparently I was told the guy missed his first service mileage-wise, and was somewhat penalized. Not sure how did they resolve the matter though.
Dwango
post Sep 13 2016, 07:34 AM

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QUOTE(wingwp @ Sep 12 2016, 03:19 PM)
lol y scold ppl when himself missed the service, we all other owner follow the rule y he can't, bcos he bot more expensive car? reli cipek person
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Oh yeah. Some people think they are the boss and attempt to bulldoze through when they themselves do not follow the rules. Trying to bend the rules by asserting a point (or bashing) is surely yucky, especially when the excuse of having the "upper hand" or privilege of having bought the most expensive car from Ford, hence he can have some special treatment? Of course, if you want to fight, fight for the right reasons. Not for some cause when you yourself are in the wrong by not following the rules, then you attempt to go against the rules.

I didn't probe any further as I'm not some busybody housewives who usually like to gossip a lot. Perhaps the guy has some of his reasons, though it's not my interest to poke my nose into that too much.
Dwango
post Nov 9 2016, 08:13 AM

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QUOTE(gtiwtks @ Nov 8 2016, 08:41 AM)
1. 3+2 is standard for all focus mk3/mk3.5. Transferable to next owner.
2. 10 years only TCM. DCT only 5 years. Latest update: - 2 yr (Extend warranty) : Owner have to bare 25% of the cost.
3. 300++(Normal Service) to 1500++ (Major Services)
4. Reliable as long no break down. If anything wrong, at least 3 to 6 month queue time and minimum 7 days for repair
5. Steering Rack (10++k to 15K++), Battery (900++), Cat Con (5k++), Clutch Assy (8k++), Engine Mounting (900++ per pc), Air cond (1.5K++ to 5K++), O2 sensor (<1k), Brake Pad(1.5k ++)

There is a reason for the "steal" for such a stellar car

Word of advise, forget about it.... LOL

Else your might end up consume air/roti kosong just to repair the car....
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Don't scare potential buyers with your marked up price of the parts. Where did you get all these prices from? You paid these prices yourself? For the battery, can get similar spec for RM300+ and similarly for the brake pads can get cheaper and higher quality ones outside.

And don't always assume that everyone will consume bread and plain water for the maintenance of 2nd hand Fords. You would never know that they already have Porches and Ferraris parked in their car porch and the Focus is meant to be used for running errands going to the wet market or pasar malam.
Dwango
post Nov 9 2016, 09:45 PM

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QUOTE(gtiwtks @ Nov 9 2016, 10:18 AM)
LOL.... I am not trying to scare potential buyers... .... Just sharing some info i know.... I haven't paid a single cent yet as all the parts i claimed are still under 3 years warranty. But for the parts that i have claim - steering rack, brake pads, clutch assy, tcm, engine mounting and etc... there are amount on the claim invoice.... The rest of the price are shared by mk3 fb group.

Is true you can get a 300++ battery but later when anything happen to your tcm.... the sc will keep on cari pasal on the battery and force your to change your battery before changing the tcm or something. A lot of people kena already...
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Those wear and tear items such as brake pads and engine mounting, the warranty wont' be void if they are changed outside of the service centre isn't it? As for the steering rack and clutch, it's a matter of luck. Not sure how or why the steering rack of your car has failed. The clutch is still under warranty for 5 years and the TCM is under warranty for 10 years so that pretty much covers any concerns.

As for the battery, so we have to change to the original battery at the service centre to have the 10-year warranty intact? If that's the case, it's the price that owners have to pay to have the warranty intact and there is nothing much we can do about it. But for the other wear and tear parts, the prices outside of the service centre may be a lot cheaper. What I am saying is your remark about people living on bread and water is suggesting that other people have no money to pay for maintenance which is not always the case. And also bearing in mind that not all owners will experience a lot of defects such as your car whereby steering rack and engine mounting and couple more parts have failed. Not too sure how you drive your car or whether you have got a bad batch whereby the items have failed so quickly or easily.
Dwango
post Nov 9 2016, 10:00 PM

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QUOTE(wingwp @ Nov 9 2016, 04:33 PM)
I agree 1 of u guys mentioned about don't do stupid thing to the car

I know some fella install stupid electronic devices like booster, add on ground cable, after market injectors etc etc i know bcos i saw them share in fb as if they can do better engineering
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Yep. These fellows probably have nothing much better to do than to waste money on these modification parts that actually bring more harm to the car than good. And to an extent of having the warranty void. Sometimes it is good if shit happens and the warranty of the vehicle is void. It would serve the owners a good lesson to not simply modify their cars.

Sometimes I wonder if the modified cars actually get into more problems ie. defective or failure of parts, though I understand it depends on what is modified. More extensive electronic or mechanical modifications will equate to higher degree of failure.
Dwango
post Nov 9 2016, 10:02 PM

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QUOTE(wingwp @ Nov 9 2016, 04:33 PM)
I agree 1 of u guys mentioned about don't do stupid thing to the car

I know some fella install stupid electronic devices like booster, add on ground cable, after market injectors etc etc i know bcos i saw them share in fb as if they can do better engineering
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Yep. These fellows probably have nothing much better to do than to waste money on these modification parts that actually bring more harm to the car than good. And to an extent of having the warranty void. Sometimes it is good if shit happens and the warranty of the vehicle is void. It would serve the owners a good lesson to not simply modify their cars.

Sometimes I wonder if the modified cars actually get into more problems ie. defective or failure of parts, though I understand it depends on what is modified. More extensive electronic or mechanical modifications will equate to higher degree of failure.
Dwango
post Nov 15 2016, 12:40 PM

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QUOTE(SportyHandling @ Nov 13 2016, 02:27 PM)
Thanks for the information. After you have changed the battery at the shop, is there any change to the electronics? Did you send your car to the service centre after you have changed the battery to have the electronics reset?

The service adviser at the PJ Ford service centre recommended Century brand battery for the Ford Focus. That was before he changed his mind in recommending owners to use the original Ford battery.
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Talking about double standards. Even the service adviser can change his mind in a split second. Certainly not professional to have this discrepancy or double standards when some service centres still give the warranty for cars which use non-original batteries although the customer service already mentioned the warranty will be void.

This post has been edited by Dwango: Nov 15 2016, 12:40 PM

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