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 LYN Official Hyundai Elantra MD Club V9, Interested? Curious? Owner? Join Us!

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laurateoh
post Jul 18 2014, 10:12 PM

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QUOTE(willer @ Jul 18 2014, 01:08 PM)
LOL, I JUST VOIDED MY ELANTRA 5YEARS WARRANTY.

I have to admit it is my fault for not reading the 1 cm thick manual carefully.

For any new car owner and blur like me, please bring you car to service on time regardless your mileage hitting the target or not, else your warranty will get voided!

For a non regular driver like me, it took almost 8 months for me to hit my first 5000Km. and the service agent said, my warranty voided due to not following the service schedule. after a long talk with the agent, he said, many customer same like me, warranty gone due to not following the schedule, and this nothing he can help because your service date is recorded in hyundai database.

so be make sure again, service it on time, hope that helps
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QUOTE(altezza8448 @ Jul 18 2014, 01:24 PM)
Yeah, heard the same thing from my SA. Sime Darby damn bloody strict with their warranty arrangement. I currently drive a Mazda as well, never had an issue with them. I too will never reach the stipulated service mileage, so will only service based on the 6 months interval. At times over shot the dateline la, but they never made a big fuss about it. I ask them if there's any contractual implication, they say +/- la...but within range, no problem.

Sources say Sime Darby have some insurance agreement for the maintenance coverage, so they have to be strict. After jadi like VW.  rclxub.gif
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QUOTE(kentken12 @ Jul 18 2014, 04:08 PM)
Hi Willer,

I'm also voided my elantra warranty due to the same senario as you............ doh.gif
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Aiks! How old are your cars? Why the SA never inform?

When I deliver cars, I repeat so many times like a broken record because I also experienced this warranty problem with my old Myvi. 6 years warranty gone because the service advisor told me "come next month also nvm one".

Hyundai got kasi chance. Not more than 500km or 15 days late. I repeat this many many times also. Sometimes I panic and start chasing my customers to come for 1k service, not knowing they already did it somewhere else. Haha.

Must follow schedule if got extended warranty, I.e. any car maker that offers 4 or 5 years warranty today. Please be wary if they say late also "nvm one".

Please remember to service
1. First 1000km done or within 1st month.
2. At 5000km done or in 3rd month.
3. At 10000km done or in 6th month.
Subsequently,
4. Semi syn - every 5000km or 3 months, whichever comes first.
5. Fully syn - every 10000km or 6 months, whichever comes first.

laurateoh
post Jul 19 2014, 01:37 PM

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QUOTE(kentken12 @ Jul 18 2014, 11:01 PM)
Hi Laura,

My SA told me follow the mileage and my first mileage done after 3 months and service advisor also didn't not told me on the service interval.

However, i need to admited it is my fault for not read the manual carefully.
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We learn from mistakes lor. Same boat before... Perodua may sound cheap, but actually no lor... so i sold car off... haha


QUOTE(enghui1988 @ Jul 19 2014, 06:50 AM)
Seriously i never agree with new warranty standard... Its very ridiculous... Yes, my second service is 20days overdue! No one say warranty void yet so i keep positive but for my 3rd service will follow schedule... Just this could be my last car from Sime Darby if the warranty really do void as no one clearly communicate this to us the buyer...
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I know ure upset... but not only Sime Darby cars got this type of extended warranty so be careful...

your SA who sold u car shud have told u... but since he didn't, i tell u now lor... fast2 go service and remember to follow schedule smile.gif

laurateoh
post Jul 19 2014, 03:59 PM

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QUOTE(tmkam @ Jul 19 2014, 02:34 PM)
sime darby should remind the car owner via email... sms or any means of communication to protect customer warranty..... worse case mark your calendar to avoid warranty void.... this practice of service your car on time is not only hyundai but kia... VW.... perodua and etc.... pls dont flame me but I too try to remind myself to service on time....
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It's not easy to do this. How would the company know how many kms has the owner has done? If 3 or 6 months email reminder, some would have done lots of kms... and would therefore be late... blame the car company again?


QUOTE(engrfeez @ Jul 19 2014, 03:42 PM)
i think that is common sense.. like patient go to clinics then doctor gives warranty and ensure the health is ok but need to take medicine on time..if not take medicine on time and then feel sicks again..who should be blame? the doctor or the patients?

the warranty is govern if the customer follow the maintenance schedule..if customer not bother the schedule maintenance...why the manufacturer shall bother the warranty? it is fair agreement
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exactly. THANK YOU! smile.gif

We should be responsible for our own cars ler. After my perodua episode, i am now super careful. 6 months on the dot, jalan 4kkm+ pun fast2 go service 10kkm...

laurateoh
post Jul 19 2014, 07:56 PM

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QUOTE(enghui1988 @ Jul 19 2014, 04:03 PM)
Thx laura! Wish i had know u earlier... Lol

Erm... But hyundai should send a sms reminder le... I ad used to toyota service sms... Haha... But my SA say can late 1 mth max. Lol... Wrong info it seems... Hope my warranty still intact... ><

So after 3rd service can choose fully syn for 6mth interval? Cz my 3rd service mileage probably jz 5k... Haha... I 1mth jz run 800km average... As i gt another prius c for city use... So plan go fully syn for extra service interval... Lol
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Yup. At the 10kkm sv, u can choose fully syn for sv every 6 months tongue.gif

QUOTE(Ekash @ Jul 19 2014, 07:15 PM)
Wanted to do my first 1k service today even though only 800km+ only, but got delayed as plan failed...
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First 1k sv u can do at the sc near u ler Ekash. Simple sv oni.
laurateoh
post Jul 19 2014, 09:38 PM

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QUOTE(Ekash @ Jul 19 2014, 09:11 PM)
I wanted to do, but back to KL ady too late, 7pm++...
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Check our website. There are a few sc open on Sundays
laurateoh
post Jul 20 2014, 11:56 AM

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QUOTE(Ekash @ Jul 20 2014, 11:24 AM)
Is waiting my car to be serviced at Segambut, but weird cos they asked me should tint my headlamp, to make it looks even nice.. dont it void warranty?
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Tint headlamp is like how u tint your car windows. Add film 1 layer oni. Won't void warranty la. Not everything will void warranty one la. Hehe.

Some people tint headlights to protect against stone chips. Some tint to get the smokey effect.
laurateoh
post Jul 20 2014, 04:34 PM

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QUOTE(kohsh @ Jul 20 2014, 03:07 PM)
Hi Laura, can I change to fully syn on 5000km? So that I can skip the 10k svc? And go for 15K svc?
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Cannot ler.

Ive been told the first 2 scheduled service is done to help stabilise your engine for the first 10kkm mileage done. That's why last time people always advise dont speed so much first 10kkm. Let your engine run in.

Small inconvenience now for a better future ler.

3rd service at 10kkm is where you can pick which oil type and interval to use.
laurateoh
post Jul 20 2014, 08:18 PM

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QUOTE(Dickong @ Jul 20 2014, 07:56 PM)
I change to fully synthetic oil on my 2nd service 5000km  n my 3rd service is 6 month later or 15k. Who say cannot change to fully syn. Oil on 2nd service. By the way 3days ago I send for 3rd service n again was call for 4th service next 6months time or 25k which ever come first.
rclxub.gif  rclxub.gif  rclxub.gif
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Where do u do your service? At SDAH sc or authorised sc?

http://www.hyundai.com.my/Download/Mainten...Elantra_02.html

Please see link for more info. See which month must do which service.

I follow law that's why i say cannot tongue.gif
laurateoh
post Jul 20 2014, 08:59 PM

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QUOTE(Ekash @ Jul 20 2014, 08:45 PM)
The service dealer at segambut said can even change to full syn oil at first service, up to my decision.. but still need follow maintenance original first 3 scedule..
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Yup. 1k, 5k & 10k (or 1st mth, 3rd mth & 6th mth) must follow.

Oil can choose. Just that some will say sayang la, fully syn so fast change, so most will use semi syn.
laurateoh
post Jul 20 2014, 10:46 PM

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QUOTE(Sashan @ Jul 20 2014, 09:53 PM)
Got my Elantra today!

Thanks Laura for being very supportive and efficient even though I had a few last minute changes! Best was getting all the registration papers in half a day!
Because of that I managed to keep my old number =)

And also for following up really aggressively on some issues that I had biggrin.gif

Yay so happy now!
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U can part time as runner oredi now! Haha!

Thanks for your support dear Princess tongue.gif
laurateoh
post Jul 28 2014, 05:44 PM

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QUOTE(altezza8448 @ Jul 28 2014, 05:08 PM)
Selamat Hari Raya to all. Has anyone here test the alarm system? Not sure if the car comes with one. I wind down the driver windows and locked the doors. Open the door from inside but no alarm sound was heard. The smart key was kept distance from the car. Can anyone else confirm this and if there's another method to test the alarm?
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Almost betul... except... unlock latch from inside but open from outside door handle tongue.gif
laurateoh
post Jul 28 2014, 05:46 PM

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SELAMAT HARI RAYA to all celebrating.
HAPPY HOLIDAYS to those enjoying.
Be safe.

Thank you to all the happy lovely people who supported and trusted me with handling their new cars.

Please send over some lemang. I am working this holiday :'(
laurateoh
post Jul 28 2014, 08:01 PM

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QUOTE(Ekash @ Jul 28 2014, 07:50 PM)
O really? then hw to off alarm??

A bit regret with the pedal lock, block me from brake...
compare to saga, elantra's pedal lock is closer to feet and brakes..
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Press remote to stop the alarm lor
laurateoh
post Aug 4 2014, 04:24 PM

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QUOTE(mascot_lim @ Aug 4 2014, 03:45 PM)
Any one can confirm the news for this?

We wait the Elantra 2014 facelift till neck also long d.....
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It's normal to sell showroom cars ler. They are new unregistered cars anyway. Doesnt mean anything special. Don't get over excited tongue.gif
laurateoh
post Aug 4 2014, 05:20 PM

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QUOTE(mascot_lim @ Aug 4 2014, 05:04 PM)
Bad news for me of the day, Laura...sad.gif
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Aiks... Sorry... but why so sad laaaaa... u can always buy an Elantra from me now ma. I'll make it good back for you. Hehe

This post has been edited by laurateoh: Aug 4 2014, 05:22 PM
laurateoh
post Aug 4 2014, 06:07 PM

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QUOTE(mascot_lim @ Aug 4 2014, 05:25 PM)
Aiya, but I am preferred the new one ma.....if got the new one launched, i ma can buy from u.....haha.....
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Dunch worriessss... if new car launch, i sure shout loud2 here one tongue.gif
laurateoh
post Aug 5 2014, 03:06 PM

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QUOTE(vaksin @ Aug 5 2014, 12:48 PM)
Hi, im interested to buy an elantra. Any good offer from the SA in the forum.. hehehe
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How can i help you? I'm at Glenmarie. My number is 0124727002. Let's chat tongue.gif


QUOTE(Chinzuru @ Aug 5 2014, 02:01 PM)
As I understand from Hyundai Sales person, they said the new facelift may come in Sept 2014. I will try my luck to wait for it. If it still not availble before the GST then I will go for honda hybrid.
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Which salesperson said that? Cannot be laaaa


QUOTE(FrozenIce @ Aug 5 2014, 02:16 PM)
Dear Elantra Owners,

My friend is driving elantra 1.8 and he is having fc issue. Went back to SC and check whats the issue and the adviser say that it is normal. Full tank only can travel up to 300 max. He is a very calm driver and usually dont exceed more than 110km/L. Any idea whats the issue behind this? Thank you.
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That's weird ler. Should get 400-500 leh... 100% city traffic jam type of driving is it? Hehe

laurateoh
post Aug 5 2014, 07:27 PM

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QUOTE(FrozenIce @ Aug 5 2014, 03:42 PM)
Yes even my proton can do better than his car!
He drive from teluk gong to glenmarie and back everyday to work. At night didnt travel anywhere else.
Thats why I just dont understand why the fc can be that bad.
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Which sc he went to that said normal?

QUOTE(Ekash @ Aug 5 2014, 07:19 PM)
For my 1.6A, the 2nd tank using Ron 95, RM87 for 400+km for full city drive. Average speed only about 18km/hr.
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Ave speed 18kmh?! Whoaaaaaa! tongue.gif
laurateoh
post Aug 6 2014, 12:10 AM

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QUOTE(henry_yee @ Aug 6 2014, 12:00 AM)
user posted image

2day i jz get my new Elantra Premium 1.8 laugh.gif

I bought frm Laura. She is very friendly & helpful. She offer me quite reasonable price & free gift as well.  rclxms.gif

Her colleague also quite nice explain the feature to me.

Give them a thumb thumbup.gif  thumbup.gif
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Enjoy your new car Henry!

So sorry i couldn't be there to deliver your car. My mom turned 60 today so kena balik kampung.

Please remember 1k sv ok?

Oh. I'm super happy and proud that Alor Star and Penang got so many Elantras on the road lo! Some mod very nice also oh!
laurateoh
post Aug 11 2014, 05:18 PM

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QUOTE(Ekash @ Aug 9 2014, 06:06 PM)
I m not sure, couldn't find the source, is near middle of front seats, just like sumthing is making sound...
My driver seat issue, till now the SC havent call.

Edit: I called them or the 2nd time (after almost 3 weeks), they now only told me that I need to take pics of my car and seats, and email to them so that they can inform HQ to request for the seats provider for appointment!!
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aiyakkk... next time tell me ler, i help u arrange checking here. saya sini HQ remember? tongue.gif

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