QUOTE(andriel @ Nov 28 2013, 02:48 AM)
The way I see it, it's not very different from existing emergency response system. It's like an additional module to the existing one.
Maybe we need a proper breakdown on the implementations.
Some public information on the billion ringgit MERS 999 (okay, close to but less than a billion

) :
GIS IN EMERGENCY COMMUNICATION – THE MERS 999 EXPERIENCE
Ir Rozinah Anas
Project Director
MERS 999
Telekom Malaysia
22 MAY 2012
http://www.mygeoportal.gov.my/sites/defaul...%20%28TM%29.pdfBRIDGING PUBLIC AND AGENCIES FOR DISASTER & EMERGENCY SITUATIONS
Ir Rozinah Anas (arozinah@tm.com.my)
Project Director
MERS 999
Telekom Malaysia
http://www.unisdr-apps.net/confluence/down...TM+Malaysia.pdfA much shorter version of the introduction :
http://www.emergensys.net/en/information/news/malaysia/The first phase of the Project was completed in 2009 and included the following:
The set up of three primary regional emergency call centers (in Kuala Lumpur, Melaka and Kuching) to receive, filter, process and transfer all of the country’s emergency 999 calls to one of the four agencies concerned (PDRM, BOMBA, Ambulance and Civil Defence).
Thirty One (31) Dispatch Centres located within the Klang Valley region (Kuala Lumpur and Selangor) ;
One national training centre located in Taman Desa, Kuala Lumpur
... Phase includes:
Installation of Emergensys’ latest Computer Aided Dispatch applications.
A technology update such that all data processing is centralised at a single location and implementing a Virtual Machine (VM) architecture for all call taking and dispatcher workstations.
The first roll-out of the Mobile CAD (MCAD) to the ambulance agency.
The addition of a 5th agency APMM (Malaysia Coast Guard).
The set-to-work of 228 new Dispatch Centers (DCs), allocated between 86 new Police Dispatch Centers (DCs), 103 new Fire DCs, 30 new Ambulance DCs, 5 new Civil Defense DCs, and 4 new APMM (Coast Guard) DCs.
The re-training of the Master Trainers to accommodate the updates in the CAD and Mapping applications and for the new MCAD application.
This post has been edited by hwt: Nov 28 2013, 04:07 AM