QUOTE(RattleSnaKe @ Dec 24 2013, 06:34 PM)
I am unable to backup my phone. It just keep stuck at this part.

best is to manually backup anyway..
- your sms you can backup with SMS Backup & Restore
- whatsapp you can manually backup then transfer the whole folder to your PC or external SD card
- pics/videos/medias = manually transfer to your PC
- apps = manually create backup of the configuration (like widgets, app settings, etc)
- for game files you can try titanium backup
thats the safest way to backup cuz at least you can see it with your own eyes, rather than it being a converted file format that contains the backup.