QUOTE(lowyatqueen @ Jun 15 2014, 08:56 AM)
I have a 24-month smartphone bundle under postpaid U28 starting since 27 July 2012.
So the contract is expiring next month on 28 July 2014.
I have 2 questions:
1. If I want MNP to other telco operator such as Digi or Maxis, when is the best timing since the billing cycle is on 1st of every month? As far as I know, I will have to pay full month fee of U28 when MNP takes place after 1st day of each month. It is no longer pro-rated. If the MNP takes place on 3th of the month, then I will still have to pay full subscription of U28 which is not really worthwhile.
2. One of the requirements for MNP is to settle all postpaid outstanding bill. However, we only get our current month billing in following month. So how can we settle all our existing month bill before we submit our MNP request to Digi or Maxis?
(FYI, I will even stop all chargeable outgoing call / sms so to make as standard bill of RM 29.70)
Thanks for sharing if you have experience to port your existing U Mobile postpaid to prepaid of other telco.

1) Counter check with UM that your contract indeed ends on 28/7/2014 , if yes confirmed , ask DG to key in the MNP on the morning of 29/7 [ Hari Raya 2nd day ~ no worries as MNP is computerised and only approved by a human that work overtime on that day or the next morning as 30th is a working day ]
2) You can call UM or calculate manually how much you owe them and pay the outstanding on or before 27/7 so that come MNP time your account shows no outstanding and a "healthy" balance.
I have done numerous MNP from
UM ~ DG and other telcos vice versa, and
UM as donor telco is the fastest telco that releases the line to the Recipient telco, I remember one case that MNP from UM ~ DG gets completed within 30mins.
Btw, I do provide MNP Services and also can help you to pay UMobile and other Postpaid Bills too.
Read my MNP thread to get more info abt my services.