try not to waste money on booster if you consistently overquota with mb40 (2gb).

if your mb40's 2gb only able to last until 4th week of the month, then booster is ok cuz u only need to buy maybe 1-2 times.

if you keeps buying >2 booster in a month, best is upgrade to mb68 (5gb+5gb), more value and no need to worry about overquota liao.

anyone having issue with bill payment in Self Care?

clicked the Pay Bill, it keeps loading forever and the payment gateway no showing up.

umobile has its own 3G/4G coverage (infra).

due to its limited coverage, they also ride with Maxis for any coverage outside of umobile's own coverage. this way, umobile can provide services to nationwide.

no more Celcom story for about 2 years now.

Switch to U Refresh promotion

http://www.u.com.my/support_SwitchToU

http://www.u.com.my/faqs/19/205

What is the Switch to U Refresh promotion?

The Switch to U Refresh promotion offers FREE 250MB Internet (upon single top up of RM30 and above) for 1 year, applicable only to U Mobile New U Prepaid Plan users who ported in starting 16th September 2014. Existing Switch to U prepaid users will continue to enjoy the current 15% top-up bonus for 6 months.

What happens to the current Switch to U promotion offering 15% top up bonus after the new Switch to U refresh promotion is launched?

Effective 16th September 2014, Free 250MB Internet for 1 year will be replacing the current Switch to U promotion which is 15% of top-up bonus for the next 6 months. Existing Switch to U prepaid users will continue to enjoy the current 15% top-up bonus for 6 months.

This post has been edited by cybpsych: Sep 17 2014, 07:33 PM

umobile getting smarter.

instead of giving out money, giving quota is more "profitable".

yes, the RM128 plan price will remain.

the extra 20GB is bonus quota.

that depends on your usage.

is your current 20GB plan enough for a month? how many times you finished the quota? if not frequent, dont bother to change.


current MB128 plan (10+20GB) is more suitable to new customers, but as u said, in long run, it'll drop to 10GB.


however, the free 20GB quota will last until 31 Dec 2015, that's 20GB X 15 months (Oct'14 -> Dec'15) = 300GB free

of course, by the time you reach Dec 2015, there could be other better, newer, attractive promotions liao; either from umobile or other telcos (if those big 3s willing to drop their pants)!

you can try asking for voluntary suspension, that means to voluntary (requested by you) suspend your account due to your unavailability/medical reasons (usually due to going overseas, holiday, etc.) to present yourself at service center for account/service termination.

ask them will there be ANY charges during voluntary suspension, e.g. most importantly, will the monthly subscription fee keep charging to your bill? if NO subscription fee charged to your bill, then can consider to suspend it.

correct. voluntary suspension is good for short-term, not for very long period.

most users dont know that if you dont pay bills (even you dont USE the service), the billing keeps charging every month (postpaid)! yes, dont pay until outstanding, they suspend your service, but billing will still keep charging.

telcos/ISPs not doing charity work. they're in for business, making money from you AS LONG AS you're in service with them (i.e. account ACTIVE).

if dont need to use anymore, TERMINATE the account.

inb4 P1 CTOS

yes, auto-activated.

U Mobile Postpaid, Prepaid and Broadband subscribers on selected plans* are automatically subscribed to the Video Add-On Pack with effect from [8th October 2014].

a) Prepaid: upon activation or upon UMI Prepaid renewal
b) Postpaid: upon activation or auto-renewed on first day of bill cycle
c) Broadband: upon activation, or prepaid broadband plan renewal, or auto-renewed on day of postpaid broadband bill cycle.

*Selected plans include -

a) Prepaid: UMI18/28/38/48
b) Postpaid:U28/E28/U50/U80/U58/E58/U88/E88/U-Plus/U-Premium/U-Platinum/ISP68/UD68/98/158
c) Broadband: MBDay/15/40/68/88/128

Fair Usage Policy applies. Upon reaching 500MB high speed quota in a day, internet speed will be managed. The 500MB high speed quota will be refreshed daily.


p/s: Video Add-On Pack will be a chargeable service @ RM3/month from 1 Jan 2015 onwards.

*118*2*3#

This post has been edited by cybpsych: Oct 24 2014, 04:58 PM

umi is for prepaid le. why u wrote postpaid?

then *118*2*3# should be correct liao

i see.

chkbal is free?

Postpaid Loyalty Offer

Discover a wealth of rewards to suit your needs. Get the best latest phones in town! Enjoy additional loyalty rebate of up to RM400 when you sign up for these plans, exclusively for U Mobile Postpaid customers.

http://www.u.com.my/postpaidloyalty

great news boys/girls, umobile selfcare now accepts Amex for payment!

Here's the sweet screenshot in Umobile selfcare:

overpayment

actually it was -ve amount from RM200 until now. havent been paying for few months liao cuz U28 postpaid plan

i dont have prepaid, not sure how's the self care looks like, and whether there's pay bill module inside or not.

if you're interested to use amex with prepaid reload, easiest is buy reload pin at tesco.

asnwer can be easily found here >> http://www.u.com.my/international-roaming/...nternet-roaming

Calling shopaholics! Reload your U Mobile prepaid card to the max & U may win a 5 minute shopping spree at Tesco!

https://www.u.com.my/prepaid-packages/top-up-locations