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 {Official HTC One And The Only One Thread V9}, HTC Zoe/Blink Feed/Boom Sound/Sense 5

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KVLWL
post Jan 19 2014, 08:56 PM

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QUOTE(NearN @ Jan 19 2014, 03:29 PM)
you are the one who won the tribunal rite?any tips?i never do this kind of thing ahahhaa
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no....but my hearing date end of this month. Now see what HTC and digi can do before hearing date.
crazeemonkey
post Jan 19 2014, 10:38 PM

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Hi, my htc one suddenly got problem, it stuck after htc quietly brilliant logo and it show error logo (triangle with exclamation mark).

Already tried factory reset but still the same, never root this phone before.

Any idea how to solve this problem, thanks
mytaffeta
post Jan 19 2014, 11:48 PM

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what is latest waiting period to fix the camera module? still 3 weeks?
KVLWL
post Jan 20 2014, 07:47 AM

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QUOTE(crazeemonkey @ Jan 19 2014, 10:38 PM)
Hi, my htc one suddenly got problem, it stuck after htc quietly brilliant logo and it show error logo (triangle with exclamation mark).

Already tried factory reset but still the same, never root this phone before.

Any idea how to solve this problem, thanks
*
If hard reset still fail, better sent to service center
benny888
post Jan 20 2014, 07:53 AM

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QUOTE(crazeemonkey @ Jan 19 2014, 10:38 PM)
Hi, my htc one suddenly got problem, it stuck after htc quietly brilliant logo and it show error logo (triangle with exclamation mark).

Already tried factory reset but still the same, never root this phone before.

Any idea how to solve this problem, thanks
*
If you can boot into fastboot mode than just use RUU to flash the stock firmware. You can get these from forum XDA.
KVLWL
post Jan 20 2014, 09:21 AM

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QUOTE(benny888 @ Jan 20 2014, 07:53 AM)
If you can boot into fastboot mode than just use RUU to flash the stock firmware. You can get these from forum XDA.
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If do so, will it void warranty?
benny888
post Jan 20 2014, 09:40 AM

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QUOTE(KVLWL @ Jan 20 2014, 09:21 AM)
If do so, will it void warranty?
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No . This basically reinstall your firmware to as it is when you bought it . As phone is never rooted n bootloader is intact it is a very safe process.

bluraypirate
post Jan 20 2014, 06:39 PM

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ANyone experience very long time for HTC to return your phone ????

Send my phone dec. 15 last year and today it`s january 20........ don`t know what happen to my phone maaaa............
starrynite85
post Jan 20 2014, 11:01 PM

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guys, my htc one just started vibrating itself... sometimes long sometimes short.. tried reset the phone, do all i could but still the same.. problem is i dont want to send to the lousy service centre..
KVLWL
post Jan 20 2014, 11:36 PM

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QUOTE(bluraypirate @ Jan 20 2014, 06:39 PM)
ANyone experience very long time for HTC to return your phone ????

Send my phone dec. 15 last year and today it`s january 20........ don`t know what happen to my phone maaaa............
*
try call customer service to follow up
bluraypirate
post Jan 21 2014, 12:10 AM

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QUOTE(KVLWL @ Jan 20 2014, 11:36 PM)
try call customer service to follow up
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Call them 3 times.....same answer u / repair......promise to call me for an update......but they never did.... shakehead.gif
KVLWL
post Jan 21 2014, 12:36 AM

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QUOTE(bluraypirate @ Jan 21 2014, 12:10 AM)
Call them 3 times.....same answer u / repair......promise to call me for an update......but they never did.... shakehead.gif
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send email to them. they will feedback to u.

then u will got black and white for further action .

their email:
http://www.htc.com/sea/contact/email/



starrynite85
post Jan 21 2014, 11:45 AM

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QUOTE(starrynite85 @ Jan 20 2014, 11:01 PM)
guys, my htc one just started vibrating itself... sometimes long sometimes short.. tried reset the phone, do all i could but still the same.. problem is i dont want to send to the lousy service centre..
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Nobody experience same thing like mine??
crazeemonkey
post Jan 21 2014, 04:01 PM

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QUOTE(KVLWL @ Jan 20 2014, 07:47 AM)
If hard reset still fail, better sent to service center
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the thing is i cannot find my receipt

QUOTE(benny888 @ Jan 20 2014, 07:53 AM)
If you can boot into fastboot mode than just use RUU to flash the stock firmware. You can get these from forum XDA.
*
thanks for replying, how do i know which ruu file to use?
((Xa))0102
post Jan 21 2014, 04:04 PM

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QUOTE(bluraypirate @ Jan 20 2014, 06:39 PM)
ANyone experience very long time for HTC to return your phone ????

Send my phone dec. 15 last year and today it`s january 20........ don`t know what happen to my phone maaaa............
*
Its Brightstar, Motorola users are experiencing the same according to users posting on their FB
nebousuke
post Jan 21 2014, 05:12 PM

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I checked my replaced camera module, it is now called
OV OV4688 4M without a date...

Now longer something like this

st vd6869(1.0) cinesensor

I wonder did they change supplier or worse they swap a One Max module without OIS?! (Paranoid thinking)

bluraypirate
post Jan 21 2014, 05:56 PM

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QUOTE(KVLWL @ Jan 21 2014, 12:36 AM)
send email to them. they will feedback to u.

then u will got black and white for further action .

their email:
http://www.htc.com/sea/contact/email/
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Same case above......already send 3 email for them.......

Same answer 3 times..........we will contact you for an update

This post has been edited by bluraypirate: Jan 21 2014, 05:56 PM
adriancs
post Jan 21 2014, 06:00 PM

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QUOTE(bluraypirate @ Jan 21 2014, 05:56 PM)
Same case above......already send 3 email for them.......

Same answer 3 times..........we will contact you for an update
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Do an Executive Email Carpet Bomb. Google for HTC's top executive email addresses, then bomb them with an email. Will solve your problem much faster.
KVLWL
post Jan 21 2014, 08:15 PM

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QUOTE(adriancs @ Jan 21 2014, 06:00 PM)
Do an Executive Email Carpet Bomb. Google for HTC's top executive email addresses, then bomb them with an email. Will solve your problem much faster.
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I would like to suggest if u got black and white, then can file tribunal against yr seller. take back yr money. if u still like htc one, then buy the red colour which now got promotion
KVLWL
post Jan 21 2014, 08:16 PM

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QUOTE(crazeemonkey @ Jan 21 2014, 04:01 PM)
the thing is i cannot find my receipt
thanks for replying, how do i know which ruu file to use?
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em.....send to service centre no request receipt. if want file tribunal case will need receipt if want claim back money.

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