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Complaint against Devour, Return deposit RM487
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 Oct 4 2013, 03:26 PM
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Junior Member
168 posts Joined: Nov 2007  
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tricky situation:
Buyer : Have evidence that he had send deposit to seller Seller : He claimed he already did returned the deposit when COD. He claim the receipt as his evidence (even tho the receipt didnt mention anything about the deposit being returned to buyer). in my point of view, Seller is at dis advantage here as he dont have a solid proof that he returned the deposit to the buyer... |
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Oct 4 2013, 04:01 PM
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Senior Member
1,258 posts Joined: Jan 2003 From: Depan PC 
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devour should show proof he already pay the amount rm487...at receipt or online transaction...
in this case devour never show anything that he already return back eikan deposit... bcoz UITM pay him full amount and not the balance.. and devour practice is collect deposit from buyer without give any receipt.. very smart seller to cheat customer money if anything happen...dont need any proof..   |
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Oct 5 2013, 07:12 PM
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Junior Member
48 posts Joined: Apr 2013
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bro , u just log in yr case to consumer association Malaysia, let them to handle for u more easy, somemore u are student.. very fast response
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Oct 5 2013, 08:54 PM
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Junior Member
492 posts Joined: Jan 2003 From: Tawau
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Devour, without proof of payment in cash such as payment voucher or so, you definitely in the disadvantage side when this case brought to tribunal Malaysia.
No such thing as you remember you pay him edi or bla bla, without black and white...u sure lose. To TS, just report to tribunal if devour fail to return ur money.... |
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Oct 5 2013, 11:14 PM
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Senior Member
710 posts Joined: Jan 2008 From: Kuala Lumpur
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keeping deposit is illegal anyway.
seller can be reported to the police imho for refusing to return deposit. Seller don't have the proof he already return the deposit but buyer have proof that he has given deposit to seller. |
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Oct 5 2013, 11:55 PM
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Junior Member
417 posts Joined: Feb 2011
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QUOTE(devour @ Oct 4 2013, 10:50 AM)  its also a D.O , not only a invoice you know, if not, customer said no items delivery - BTW the right method is ALWAYS INCLUDE THE DEPOSIT AMOUNT. ---> this part , i agree should write for now onward to avoid future case like this , thanks   Bayar balik lah duit orang! Tak payah pusing2 lah! Berapa tahun dah kau bisnes? Puih! |
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Oct 6 2013, 12:28 PM
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All Stars
14,082 posts Joined: Aug 2009 From: Malaysia
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Tbh, I purchased from Devour previously and the format is pretty much the same.
10% deposit, balance on COD. When I COD with him, I transfer only the balance ( 90% ) of the money to him on the spot. I can't really say if he's been dishonest, but that's how he used to operate. Maybe you should ask your Uni to contact him instead? Seeing its MYR 4xx instead of MYR 13.. Devour - If you did receive the money, which is still unclear from your conversation, just refund it. At least your reputation would not be affected by such issue. Hope you'll resolve it asap  |
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Oct 7 2013, 10:03 AM
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Junior Member
72 posts Joined: Jun 2011
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Just make a police report since the seller has nothing to prove.
U hv a very high chance of winning the case. |
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Oct 7 2013, 10:43 AM
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Senior Member
1,721 posts Joined: Oct 2009
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QUOTE(irise.ufall @ Oct 7 2013, 10:03 AM) Just make a police report since the seller has nothing to prove. I think both sides dont have hard evidance that the money was returned, thats the grey area here which is dragging the case ... and another thing to consider is 1 person is a super senior member, while the other has been trading for 3 years in the forum with no complaints .. 2 be fair, both have good credits in the forumU hv a very high chance of winning the case. |
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Oct 7 2013, 03:03 PM
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Junior Member
326 posts Joined: Jan 2003 From: Shah Alam
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Thanks all for your respond.
QUOTE(christynsy @ Oct 5 2013, 07:12 PM) bro , u just log in yr case to consumer association Malaysia, let them to handle for u more easy, somemore u are student.. very fast response QUOTE(pennzoil @ Oct 5 2013, 08:54 PM) Devour, without proof of payment in cash such as payment voucher or so, you definitely in the disadvantage side when this case brought to tribunal Malaysia. Already filed it, thanks for suggestion. Im not student No such thing as you remember you pay him edi or bla bla, without black and white...u sure lose. To TS, just report to tribunal if devour fail to return ur money....  QUOTE(Azurika @ Oct 7 2013, 10:43 AM) I think both sides dont have hard evidance that the money was returned, thats the grey area here which is dragging the case ... and another thing to consider is 1 person is a super senior member, while the other has been trading for 3 years in the forum with no complaints .. 2 be fair, both have good credits in the forum If i have hard evidence total money have returned, sure no case , im happy customer he happy seller.To whomever deal with him before without issue, im happy for you, as his normal transaction are ~10% depo, and ~90% COD. My case slight differ, summary : Total deposit ~17.xx%(RM487) , Total Payment 100%(RM2800) , Purchase/Invoice Item : RM2787 Return deposit 2.6%(RM13) Remaining Balance : ~17.xx% = RM487  |
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Oct 7 2013, 08:53 PM
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All Stars
14,082 posts Joined: Aug 2009 From: Malaysia
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QUOTE(eikan @ Oct 7 2013, 03:03 PM) Thanks all for your respond. Just a suggestion, why don't you go meet devour in reality and ask him properly? Already filed it, thanks for suggestion. Im not student If i have hard evidence total money have returned, sure no case , im happy customer he happy seller.To whomever deal with him before without issue, im happy for you, as his normal transaction are ~10% depo, and ~90% COD. My case slight differ, summary : Total deposit ~17.xx%(RM487) , Total Payment 100%(RM2800) , Purchase/Invoice Item : RM2787 Return deposit 2.6%(RM13) Remaining Balance : ~17.xx% = RM487 This might be more helpful as communicating online might be a mess. If both of you can sit down and talk this over smoothly, surely there's way for both to profit without much problem, no? hope you get your $$ back bro |
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Oct 8 2013, 02:55 PM
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Junior Member
326 posts Joined: Jan 2003 From: Shah Alam
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QUOTE(chiahau @ Oct 7 2013, 08:53 PM) Just a suggestion, why don't you go meet devour in reality and ask him properly? This might be more helpful as communicating online might be a mess. If both of you can sit down and talk this over smoothly, surely there's way for both to profit without much problem, no? hope you get your $$ back bro You probly can reach him at 012 332 4420, but in my case he never pickup since after COD 18 August 2013. Thats already 50 days waiting.Sadly it happen before to other customer. https://forum.lowyat.net/index.php?showtopi...&#entry60845320 https://forum.lowyat.net/index.php?showtopi...&#entry60874297 https://forum.lowyat.net/index.php?showtopi...&#entry62518514 |
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Oct 10 2013, 10:01 PM
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Senior Member
2,386 posts Joined: Jun 2005
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abit hard case,
lol This post has been edited by hirota: Oct 10 2013, 10:10 PM |
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Oct 10 2013, 10:06 PM
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Senior Member
2,272 posts Joined: Apr 2010 From: Selangor
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QUOTE(devour @ Oct 3 2013, 06:25 PM) he can spoil a seller reputation I think after this incident your reputation is already or at least getting spoilt already  |
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Oct 11 2013, 09:50 AM
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Junior Member
72 posts Joined: Jun 2011
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QUOTE dude, i ask u come my office take the balance as i need your signature to confirm u have receive all our refund, but u dont want it,and no reply my pm , all now "terus "spam here..,why are ? hmm.gif From Devour's reply HERE as quoted above, he has been asking hiscustomers to acknowledge on the return of money/deposit. Why he didnt ask TS to acknowledge on the return of deposit if he did return it to TS??biggrin.gif to be honest, i was waiting you to come to take the money, i wonder why u dont come ?? biggrin.gif This post has been edited by devour: Jun 6 2013, 11:56 PM |
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Oct 12 2013, 10:38 PM
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Junior Member
244 posts Joined: Jan 2009 From: Ganu Kite..............
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Damn.. Devour is on my list if wanna by laptop.. but now..
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Oct 13 2013, 12:54 AM
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Junior Member
19 posts Joined: Sep 2012
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QUOTE(eikan @ Oct 3 2013, 05:54 PM) Forumer you are complaining against: Devour im not trying to point fingers here , but after reading this thread , i couldnt find any statement released by Devour (even in the whatsapp or PM) saying he is going to refund you your money . what i am trying to say here is the fact that your so-called "evidence" has no valid proof there that Devour has yet to refund your deposit . to be honest . perhaps if you disclose a full conversation (in which he clearly state that he is going to refund your RM487 after the transaction has been made) you would have a solid proof . otherwise you are not going to get your refund . Item being sold/bought: Lenovo Y410p Original thread link: https://forum.lowyat.net/topic/2713641 Date of transaction: 05 August 2013 Details of the complaint : My brother wanna buy laptop using UiTM PC Loan. So i contact Devour and he is very friendly and respond with every question i asked. On 02/08/2013 I PM him to get best deal Refer attachment: Evidence 1: [attachmentid=3658745] On 05/08/2013 So to confirm booking and safe trade on both side, we agreed confirm booking RM487. So i personally bank in the money to his company account - Frixfox Solution (NS0078196-T) CIMB - 12930002841053 Refer attachment: Evidence 2: Transaction from AmBank online to your account FRIXFOX SOLUTION CIMB 12930002841053 -Amount RM487 -Date / Time 05/08/2013 10:19:13 Transaction Reference No. 0805028840 [attachmentid=3658687] On 06/08/2013 UiTM directly transfer RM2800 to his account (as UiTM refer to quotation done by FrixFox Solution) Refer attachment: Evidence 3: Transaction UiTM indicate transfer RM2800 to your FRIXFOX SOLUTION account -Cheque deposite machine dated 06/08/2013, 10:59:10AM, CIMB Bandar Baru Klang -To FRIXFOX SOLUTION CIMB 12930002841053, # Cheque 8766 [attachmentid=3658694] On *18/08/2013 we met at McD SS15 and Y410p successfully purchased/traded The actual price purchased base on the receipt/d.o/invoice is RM 2787. So remaining RM13 (Rm2800-RM2787) given. He agreed that he will transfer RM487 asap. Evidence 4: [attachmentid=3658707] Other Evidences [attachmentid=3658735] [attachmentid=3658736] [attachmentid=3658738] [attachmentid=3658757] I already did my best to get him through after COD. Last Email : 5 August Last SMS : 17 August 2013 Last Whatsapp :21 August 2013 Last called : He didnt pick up my call after COD, but i did try using differ number, but once he know who is calling he just said "oh you, ok ok i reply you on PM" and hang up. Sigh.. never heard from him after that. Even reply my posting on original thread till recent dispute thread post by others, he start to "entertain" my post Well i might not able to claim back my RM487, but i hope it wont happen to others forumer even online re-seller have good reputation in LYN forum. edited: 04 Oct 2013 - update title P/S: im not Devour's friend , and i certainly am not going to buy any products from him after reading this . just giving my 2 cents |
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Oct 13 2013, 09:47 PM
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Senior Member
3,516 posts Joined: Nov 2011 From: Subang Jaya
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QUOTE(hakimlaw @ Oct 12 2013, 10:38 PM) Damn.. Devour is on my list if wanna by laptop.. but now.. Well,next time must do everything while COD,if not messed up,if he said need sign paper bla bla,just don't sign and don't take laptop,don't be impatient |
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Oct 14 2013, 03:56 PM
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Senior Member
605 posts Joined: Jun 2008 From: Kepong
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QUOTE(hakimlaw @ Oct 12 2013, 10:38 PM) Damn.. Devour is on my list if wanna by laptop.. but now.. haha tricky right, thats why when i COD with people , i always bring a friend along to remind me of anything i might miss out Sometimes when you finally get your gadget , you're too immersed in it , until everything else forget d  |
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Oct 14 2013, 03:58 PM
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Junior Member
244 posts Joined: Jan 2009 From: Ganu Kite..............
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QUOTE(flar3star @ Oct 14 2013, 03:56 PM) haha tricky right, thats why when i COD with people , i always bring a friend along to remind me of anything i might miss out well said.. Sometimes when you finally get your gadget , you're too immersed in it , until everything else forget d |
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