Complaint against Devour, Return deposit RM487 
Oct 13 2013, 12:54 AM
QUOTE(eikan @ Oct 3 2013, 05:54 PM)
Forumer you are complaining against: Devour
Item being sold/bought: Lenovo Y410p
Original thread link: https://forum.lowyat.net/topic/2713641
Date of transaction: 05 August 2013
Details of the complaint :
My brother wanna buy laptop using UiTM PC Loan. So i contact Devour and he is very friendly and respond with every question i asked.
On 02/08/2013 I PM him to get best deal
Refer attachment:
Evidence 1:
[attachmentid=3658745]
On 05/08/2013 So to confirm booking and safe trade on both side, we agreed confirm booking RM487.
So i personally bank in the money to his company account - Frixfox Solution (NS0078196-T) CIMB - 12930002841053
Refer attachment:
Evidence 2:
Transaction from AmBank online to your account FRIXFOX SOLUTION CIMB 12930002841053
-Amount RM487
-Date / Time 05/08/2013 10:19:13
Transaction Reference No. 0805028840
[attachmentid=3658687]
On 06/08/2013 UiTM directly transfer RM2800 to his account (as UiTM refer to quotation done by FrixFox Solution)
Refer attachment:
Evidence 3:
Transaction UiTM indicate transfer RM2800 to your FRIXFOX SOLUTION account
-Cheque deposite machine dated 06/08/2013, 10:59:10AM, CIMB Bandar Baru Klang
-To FRIXFOX SOLUTION CIMB 12930002841053, # Cheque 8766
[attachmentid=3658694]
On *18/08/2013 we met at McD SS15 and Y410p successfully purchased/traded
The actual price purchased base on the receipt/d.o/invoice is RM 2787. So remaining RM13 (Rm2800-RM2787) given.
He agreed that he will transfer RM487 asap.
Evidence 4:
[attachmentid=3658707]
Other Evidences
[attachmentid=3658735]
[attachmentid=3658736]
[attachmentid=3658738]
[attachmentid=3658757]
I already did my best to get him through after COD.
Last Email : 5 August
Last SMS : 17 August 2013
Last Whatsapp :21 August 2013
Last called : He didnt pick up my call after COD, but i did try using differ number, but once he know who is calling he just said "oh you, ok ok i reply you on PM" and hang up.
Sigh.. never heard from him after that. Even reply my posting on original thread till recent dispute thread post by others, he start to "entertain" my post
Well i might not able to claim back my RM487, but i hope it wont happen to others forumer even online re-seller have good reputation in LYN forum.
edited: 04 Oct 2013 - update title
im not trying to point fingers here , but after reading this thread , i couldnt find any statement released by Devour (even in the whatsapp or PM) saying he is going to refund you your money . what i am trying to say here is the fact that your so-called "evidence" has no valid proof there that Devour has yet to refund your deposit . to be honest . perhaps if you disclose a full conversation (in which he clearly state that he is going to refund your RM487 after the transaction has been made) you would have a solid proof . otherwise you are not going to get your refund . Item being sold/bought: Lenovo Y410p
Original thread link: https://forum.lowyat.net/topic/2713641
Date of transaction: 05 August 2013
Details of the complaint :
My brother wanna buy laptop using UiTM PC Loan. So i contact Devour and he is very friendly and respond with every question i asked.
On 02/08/2013 I PM him to get best deal
Refer attachment:
Evidence 1:
[attachmentid=3658745]
On 05/08/2013 So to confirm booking and safe trade on both side, we agreed confirm booking RM487.
So i personally bank in the money to his company account - Frixfox Solution (NS0078196-T) CIMB - 12930002841053
Refer attachment:
Evidence 2:
Transaction from AmBank online to your account FRIXFOX SOLUTION CIMB 12930002841053
-Amount RM487
-Date / Time 05/08/2013 10:19:13
Transaction Reference No. 0805028840
[attachmentid=3658687]
On 06/08/2013 UiTM directly transfer RM2800 to his account (as UiTM refer to quotation done by FrixFox Solution)
Refer attachment:
Evidence 3:
Transaction UiTM indicate transfer RM2800 to your FRIXFOX SOLUTION account
-Cheque deposite machine dated 06/08/2013, 10:59:10AM, CIMB Bandar Baru Klang
-To FRIXFOX SOLUTION CIMB 12930002841053, # Cheque 8766
[attachmentid=3658694]
On *18/08/2013 we met at McD SS15 and Y410p successfully purchased/traded
The actual price purchased base on the receipt/d.o/invoice is RM 2787. So remaining RM13 (Rm2800-RM2787) given.
He agreed that he will transfer RM487 asap.
Evidence 4:
[attachmentid=3658707]
Other Evidences
[attachmentid=3658735]
[attachmentid=3658736]
[attachmentid=3658738]
[attachmentid=3658757]
I already did my best to get him through after COD.
Last Email : 5 August
Last SMS : 17 August 2013
Last Whatsapp :21 August 2013
Last called : He didnt pick up my call after COD, but i did try using differ number, but once he know who is calling he just said "oh you, ok ok i reply you on PM" and hang up.
Sigh.. never heard from him after that. Even reply my posting on original thread till recent dispute thread post by others, he start to "entertain" my post
Well i might not able to claim back my RM487, but i hope it wont happen to others forumer even online re-seller have good reputation in LYN forum.
edited: 04 Oct 2013 - update title
P/S: im not Devour's friend , and i certainly am not going to buy any products from him after reading this . just giving my 2 cents
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