Oct 3 2013, 02:33 PM
QUOTE(lch36 @ Oct 3 2013, 02:30 PM)
I see. But the one is federal highway is SC HQ. Thats place I phone just now.
Urs is hardware failure also so hard to claim for 1-to-1
I went normal service center, they do not keep stocks.Urs is hardware failure also so hard to claim for 1-to-1
So they sure cannot give you 1 to 1 on the same day.
They need to forward your phone to HQ, HQ approve, HQ return to service center.
It sure will take sometimes.
Well, you called to Samsung HQ they say cannot exchange on the same day eventhough you walk-in to their HQ?
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