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 Air Asia V4, Q&A

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laymank
post Jul 7 2015, 08:36 AM

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QUOTE(meme00 @ Jul 6 2015, 11:41 PM)
Hi all,

wanted to ask if it's possible to add extra person into my existing booking?
Or do I have to do a complete new booking?
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New Booking.
laymank
post Jul 20 2015, 09:03 AM

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QUOTE(rocketm @ Jul 19 2015, 11:48 PM)
Anyone here using Ezpay Card by Tune Money to pay for Airasia flight ticket?

How is your experience when using the card? and bad things about it?

I am planning to apply one but not sure whether it is worth or not.

Pls advise. thanks .
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Most often than not, when you use credit card to buy AA tickets, certain cards comes with bundled insurance coverage. So, although AA charges processing fee on credit cards, I just take it as insurance payment.

I doubt Ezpay card offers any insurance.
laymank
post Jul 24 2015, 09:01 AM

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QUOTE(JustcallmeLarry @ Jul 23 2015, 10:03 PM)
lol but if you are me? The insurance cover injuries in plane? Also why the airasia app i already tried few times is click no luggage but the final payment i see they still charge for luggage, is this a bug???
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if you are referring to the web site (not the mobile app), you can unselect the luggage.
laymank
post Jul 27 2015, 09:02 AM

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Has anyone checked out Optiontown on the Flight Pass Option?
laymank
post Aug 24 2015, 08:22 AM

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QUOTE(ben3003 @ Aug 24 2015, 07:54 AM)
anyone know how to link booking done by my friend to my airasia itinerary? I dont know the booking number and she dont send me the email eventho i ask so many times.. can i check under my name what are the booking that has been done?
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Booking number is the sole reference in the booking. I don't think there is a way to 'link' any booking to you.

If your friend has a BIG ID, just log in and you'll see your booking under Manage My Booking.
Regardless how, you still need to know the booking number.
laymank
post Aug 25 2015, 08:29 AM

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QUOTE(michlove @ Aug 24 2015, 09:43 AM)
usually short domestic flights i.e. 1hour, i won't buy la. the risk is anything happened on the flight, can't claim from AA lor. and if your check-in baggage missing or damage also can't claim loh. Flight delay also can't claim.
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if you are a frequent flyer, i.e. 4 times a year, I recommend getting an annual travel insurance.
you can consider AIG Direct and buy online - www.aigdirect.com.my/travel-insurance-FAQs_1558_570645.html

That's what I do.
laymank
post Oct 2 2015, 01:28 PM

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QUOTE(elm0001 @ Oct 2 2015, 11:43 AM)
yes
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Never tried with Debit card before, but if they are going to charge you more than RM4 per way, just use direct debit from online banking, cheaper.
laymank
post Oct 29 2015, 09:24 AM

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QUOTE(maru @ Oct 27 2015, 11:04 PM)
do i need to verify any documents before go into cabin? or just push the stroller all the way inside plane ?
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Just approach the customer service when you reached the departure hall. Ask them if you need to queue up for document check or walk straight in.

This post has been edited by laymank: Oct 29 2015, 02:20 PM
laymank
post Nov 24 2015, 03:07 PM

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QUOTE(Human Nature @ Nov 24 2015, 11:48 AM)
later on when doing web check-in, you will need to key in your passport details.
Google Air Asia web check in to read more, on when you are suppose to do that.
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Yup, that's correct.

Reason because passport may have renewed nearer the time when you do web check in.
laymank
post Dec 1 2015, 10:43 AM

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QUOTE(Brianjys @ Dec 1 2015, 03:02 AM)
The things is it did not show in the itinerary but shown in my bank statement, i double confirm with the bank and the bank said the transaction went thru which mean airasia already took my money and airasia only care if it appear in itinerary. Don't you think this might actually be a system error? Why can't they see the transaction as the prove, if not I'm paying to airasia sepang which is other company ? Now i encounter another problem, the e-form in airasia website is not working.  cry.gif  cry.gif
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Tweeter may just work.
laymank
post Dec 3 2015, 11:19 AM

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QUOTE(labtec @ Dec 1 2015, 03:10 PM)
hi, I booked an airasia ticket for a group of 3 person, but one of my friend cannot make it... can that ticket still be used for 2 person or need 3 person to be present?

i saw that there is a RM100 for international Cancellation (per guest per sector), but no option for changing name
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Just check in for 2 will do.
laymank
post Dec 17 2015, 03:29 PM

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QUOTE(lightbringer @ Dec 17 2015, 10:31 AM)
Need some clarification, I will be flying to Japan next Tuesday using the following route:

Penang - KLIA2 - Haneda
Haneda - KLIA2 - Penang

They are all booked under one itinerary.

Is it correct to assume that I will check-in and get two boarding pass for each flight on both the originating and returning trip, right at the origin airport?

Do I need to do any check-in during my transit at KLIA2?
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if you are referring to counter check in, you can only check in for one way.

if you are talking about web check in, then you can do for both, providing the return flight is within 14 days from today. And boarding pass can be self printed.

if you are talking about 2 tickets per way due to transit, then there is only 1 boarding pass showing Origin as Penang and Destination as Haneda, transit at KLIA2, of which you will be ushered into the transit hall.

Does that answer your question?
laymank
post Dec 18 2015, 04:12 PM

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QUOTE(lightbringer @ Dec 17 2015, 08:42 PM)
since I booked it in one itinerary, it means I don't need to collect baggage and re-check in right?
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In airlines check in counter, there is an option to take out your luggage at the transit airport if you are planning to stay overnight, etc.

You also have the option to 'check it directly to the final exit point' (Haneda), just tell the ticketing officer when you do your check in at the counter. And make real sure the tag label has it clearly stated luggage is towards Haneda. Otherwise, you will have a lot of trouble.

To be on the safe side, please ask the counter staff all these questions again just to be sure.

Bon Voyage!
laymank
post Dec 21 2015, 01:15 PM

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QUOTE(Brandon323 @ Dec 19 2015, 09:57 AM)
Hi laymank,

Since you are talking about transit, I would like to ask you few questions also. I am very blur on this transit thing.

1) Why and in what circumstances people will check out and recheck in at transit point? If the transit is long, isn't it called stopover?

2) How do I book such stopovers/transit in Airasia website? Is it just use multi-city? Basically, I am confused about the difference between transit and stopover. Is transit already fixed as part of the flight path whereas stopover is you "create" yourself by using multi-city option?

notworthy.gif
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1) Why and in what circumstances people will check out and recheck in at transit point? If the transit is long, isn't it called stopover?

That's correct. Stopover usually is longer.
Circumstances? Incidental flight cancellation due to unforeseen reason, i.e. unavailable transit flight, technical maintenance, etc, or intentional 'stopover' to visit somewhere quickly before taking off again.

2) How do I book such stopovers/transit in Airasia website? Is it just use multi-city? Basically, I am confused about the difference between transit and stopover. Is transit already fixed as part of the flight path whereas stopover is you "create" yourself by using multi-city option?

For example, if you booked a red eye flight at night from Penang, that has a stopover of 17 hours before heading off to Haneda, you can have the choice to sleep in the airport, or exit the imigration and sleep in any hotel nearby or in town, then come back to airport again for take off to Haneda the next day. That is a transit that turned into stopover/layover.

Personally, I hate transit/stopover, as it wasting too much time in transit, provided there is an affordable flight as alternative, that is.



This post has been edited by laymank: Dec 21 2015, 01:18 PM


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laymank
post Dec 22 2015, 11:49 AM

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QUOTE(ajay67 @ Dec 22 2015, 09:21 AM)
missed out on my pre-booked meal becoz of crappy AA's payment system  mad.gif

how much difference between pre-book & on flight purchase?
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some RM3 difference.
laymank
post Dec 22 2015, 11:52 AM

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QUOTE(ajay67 @ Dec 22 2015, 10:53 AM)
can't book coz my flight is < 24 hrs away. if the payment system was ok, i still got time. the lesson is.. to book early next time.

btw..thx for the menu page
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suggestion:

Get yourself a credit card that allows you free access plaza premium lounge, eat to your fill for free and board the plane. You don't need food any more.
laymank
post Dec 22 2015, 02:34 PM

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QUOTE(ajay67 @ Dec 22 2015, 02:24 PM)
yup..just checked the menu page above.
the only worry now is the avalability of the selection on board.
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Just don't order the chicken sandwich...
Awful.
laymank
post Dec 22 2015, 02:36 PM

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QUOTE(MR_alien @ Dec 22 2015, 02:32 PM)
6 hours is like from b.fast to lunch only..1 meal enough
hes right...go premium plaza lounge eat for free
at least best for me as a cheapskate
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My last flight, I had a meal at Green Market, it lasted almost 8 hours. Cause the portion is simply huge!
laymank
post Dec 22 2015, 03:22 PM

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QUOTE(ajay67 @ Dec 22 2015, 02:44 PM)
regarding the premium plaza, what CC can be used? is it open 24hrs? & can bring the family also?
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check it out here: https://forum.lowyat.net/topic/3611150
laymank
post Dec 23 2015, 11:49 AM

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QUOTE(munkeyflo @ Dec 22 2015, 05:16 PM)
Actually like the others said, eat before you board. Nowadays I find all the food on board the flight cannot makan one. Last time the nasi lemak was still quite alright, but now dunno why also doesn't taste good edi. Hungry also don't feel like eating.

I usually eat at KLIA2 first before flying off. Nyonya Colours have a reasonable selection of food, especially early in the morning.

Otherwise, just go for PPL.
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Me, too.

I prefer to eat on the ground whenever possible. Eating in flight is quite uncomfortable for me... tummy too big. biggrin.gif

I also tried the food court in KLIA2, not bad, too although a bit pricey.

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