QUOTE(HJebat @ Feb 20 2014, 05:42 PM)
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Agree with your statement...money is priority.
It's just that the current BR branch that I frequented has more cons than pros, which makes me wonder whether to stick with them or move on to other institution.
Currently, I'm searching for an institution that offers the highest long term rate. The two that tops the list are MBSB & BR. My personal encounter with BR is not a very happy experience, though some downsides are not branch related. The list includes:
1. Can't do internet banking for joint account – no IBG
2. Raised the nego amount to $100K – matured $50K FD has to use board rate
3. Even with $100K deposit, can only nego for an extra 0.05% – last time was 0.10%
4. No gift for FD renewal – same old, lame excuse throughout the year : gifts are out of stock
5. No hamper/lunch/hi-tea/dinner treat – depositor from other branch with less FD amount than me were treated
6. Cheated on me about referral commission – empty promise
Complimentary items and services given out by BR won’t be a deciding element to place my FD. However, when the feel-good factors are simply diminishing or non-existent, then I’m not happy. When I’m not happy, I have no qualms to find happiness & put my $$$ somewhere else. Like some stupiak
malaysial
minister sinister famous saying: you tak suka you keluar
I’ll dig some infos about MBSB & let’s see what crops up before I commit my $$$.
2. Not true. I got nego rate below 100k on renewal in Jan 2014.
3. I picked 2-yr as it has higher jump from 1-yr as compare to 3-yr. If u want long term, can try nego on 5-yr.
4. Not true. I renewed mine in Jan 2014, I got Golf umbrella, mgmt diary, wall calendar.
6. I got my referral. I lodged an official complaint to BR HQ.
Basing on mine and other forumers' experience, looks like that branch has chased away a customer. You should try other branch if you still have faith with BR lah...
Personally I like their high interest, monthly interest crediting like clock work, can IBG out interest on that morning itself (and get into my other bank on the same day) every month. Once FD is set up, I don't use their service from the branch nor CS; only IBG via iRakyat.