QUOTE(sonerin @ Dec 11 2013, 03:40 PM)
You will never be disappointed with Panny Plasma
Panasonic Viera TV Fan Club V.4, Plasma, LCD & LED models.
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 Dec 11 2013, 04:38 PM
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#41
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1,499 posts Joined: Jan 2003 
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I did the brightness adjustment but reset it back now
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Dec 11 2013, 05:57 PM
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#42
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1,499 posts Joined: Jan 2003
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Bro, a bit lengthy and i worry i miss out any step, let me capture the screen instead, is below screen is the one you mentioned ?
 QUOTE(wafer @ Dec 11 2013, 05:10 PM) Can you follow this "service menu" procedure to confirm the ON HOUR is 404? This post has been edited by alvincks: Dec 11 2013, 05:58 PM2012 Models : _ ST50 / GT50 / VT50 2011 Models : _X3 / S30 / ST30 / GT30 / VT30 2010 Models : _X24 / C2 / U2 / S2 / G20 / G25 / GT20 / GT25 / VT20 / VT25 •Press and hold the {VOL -} button ON THE PLASMA TV. •Then press the {INFO} button on the remote control 3 times. •"Start Adjustment Menu" message will be displayed followed by the Service Menu after few seconds. •ADJUST {Picture Adjustment} •WB-ADJUST {White Balance Adjustment} •OPTION {Option Setting} •V-SUS {V-SUS Adjustment} •AGING •SRV-TOOL {Service Tool} {1} & {2} buttons move through options •Press the {2} button once to select "SRV-TOOL". •Then press the {OK} button to access it. •Using the cursor keys, highlight the right side of the last item "PTCT :00.00.00.00.00" : •Then press and hold the {MUTE} button for 3 seconds. •Time and Count will be displayed in red color: TIME = Hours : Minutes of operation. COUNT = Times the Plasma was powered on. •To exit, use the power button or unplug the power cable. WARNING: The {VOL+} and {VOL-} buttons are used to change values while in the Service Menu. Make sure not to touch those buttons when navigating menus / sub-menus. |
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Dec 11 2013, 07:49 PM
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#43
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1,499 posts Joined: Jan 2003
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Will try call them tomolo, but from your understanding, is the information provided for usage hour? and it is 404 hours been used?
QUOTE(sonerin @ Dec 11 2013, 06:00 PM) You call Panasonic to confirm on this usage hour. |
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Dec 11 2013, 08:50 PM
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#44
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1,499 posts Joined: Jan 2003
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Pana support service seem closed, if find out they sell me used unit, will try complain them to Panasonic
QUOTE(willkso @ Dec 11 2013, 08:02 PM) You better confirm it's a brand new out of box rather than display set if it got 404 hours usage.. |
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Dec 11 2013, 09:31 PM
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#45
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1,499 posts Joined: Jan 2003
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Using the way Wafer guide?
QUOTE(ktek @ Dec 11 2013, 09:17 PM) i think 404 is not running hour. anyway, u let the tv run 1hour, see it become 405? i checked mine from service menu (the very long step) |
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Dec 11 2013, 10:07 PM
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#46
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1,499 posts Joined: Jan 2003
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I think what Wafer means after below 2 steps, it appear the service menu
•Press and hold the {VOL -} button ON THE PLASMA TV. •Then press the {INFO} button on the remote control 3 times. QUOTE(sonerin @ Dec 11 2013, 09:40 PM) Where is service menu ? |
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Dec 11 2013, 10:15 PM
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#47
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1,499 posts Joined: Jan 2003
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Yup, it doesn't change
QUOTE(ktek @ Dec 11 2013, 09:17 PM) i think 404 is not running hour. anyway, u let the tv run 1hour, see it become 405? i checked mine from service menu (the very long step) |
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Dec 11 2013, 10:17 PM
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#48
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1,499 posts Joined: Jan 2003
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I have tried this but nothing happen, anyone manage to see something appear?
QUOTE(alvincks @ Dec 11 2013, 10:07 PM) I think what Wafer means after below 2 steps, it appear the service menu •Press and hold the {VOL -} button ON THE PLASMA TV. •Then press the {INFO} button on the remote control 3 times. |
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Dec 11 2013, 10:47 PM
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#49
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1,499 posts Joined: Jan 2003
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I got it now, need to press the tv volume - from tv,not from remote ctrl
But sadly, it show me below, now I can argue with them!thanks a lot ! Wafer CODE time: 00405:15, count: 0000056 QUOTE(wafer @ Dec 11 2013, 10:26 PM) I can't verify the procedure on ST60 yet as my unit is not delivered. However, I can confirm that similar procedure works for my PV70 plasma. This post has been edited by alvincks: Dec 11 2013, 10:49 PMThe mentioned procedure was cut & paste from avforum. It was verified by few ST60 owners! Just try following the procedure in details. It uses a combination of button on TV as well as buttons on remote control. |
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Dec 11 2013, 10:59 PM
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#50
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1,499 posts Joined: Jan 2003
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Yes, going to to have tough time with them tomorrow and as mentioned, they are
QUOTE SYT SENG BROTHERS ELECT. SDN BHD A4-G JALAN SS15/8A 47500, SUBANG JAYA SELANGOR Tel: 03-58805716 Fax: 03-56335716 QUOTE(wafer @ Dec 11 2013, 10:54 PM) Where did you get your set? It is an used set! |
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Dec 11 2013, 11:00 PM
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#51
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Senior Member
1,499 posts Joined: Jan 2003
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405 means 405hours right?
QUOTE(wafer @ Dec 11 2013, 10:55 PM) 56 means the tv have been power on/off 56 times! |
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Dec 11 2013, 11:56 PM
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#52
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1,499 posts Joined: Jan 2003
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Thanks everyone to help up, let see how it goes tomorrow ...will highlight to them.
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Dec 12 2013, 07:35 AM
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#53
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1,499 posts Joined: Jan 2003
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Nope, i emphasize on new unit ...mentioned few times before, they still do it , if i wan display set, should already bought from SenQ last week
QUOTE(Mickey C @ Dec 12 2013, 12:17 AM) Display set, but is okay, good price right... win win This post has been edited by alvincks: Dec 12 2013, 07:35 AM |
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Dec 12 2013, 09:52 PM
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#54
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1,499 posts Joined: Jan 2003
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Thanks all! this morning i called the boss and talk to him and finally get the new set as replacement...no defect detected so far, and the usage hours just few minutes and count=2, I just feel happy about this ...nice TV
 Proud to be Plasma owner QUOTE(jimmyteng18 @ Dec 12 2013, 04:48 PM) Don't accept display unit. Get them to give you new set. This post has been edited by alvincks: Dec 12 2013, 09:52 PM |
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Dec 12 2013, 09:53 PM
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#55
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1,499 posts Joined: Jan 2003
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my plasma manufacturing on Nov 2013, made in Thailand
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Dec 12 2013, 10:05 PM
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#56
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1,499 posts Joined: Jan 2003
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I think is good lesson to everyone who going to get a new TV, make sure how to find out the usage hour to avoid being victim.
QUOTE(cucubud @ Dec 12 2013, 09:56 PM) Glad to hear that everything is settled. This post has been edited by alvincks: Dec 12 2013, 10:05 PM |
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Dec 12 2013, 10:06 PM
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#57
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Senior Member
1,499 posts Joined: Jan 2003
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what would be my next step?
just wait until 100 hours usage then only adjust contrast and brightness? This post has been edited by alvincks: Dec 12 2013, 10:07 PM |
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Dec 12 2013, 10:20 PM
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#58
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Senior Member
1,499 posts Joined: Jan 2003
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Yup....
QUOTE(wafer @ Dec 12 2013, 10:10 PM) Congratulations! Finally, you can enjoy a new set you deserve. |
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Dec 12 2013, 10:21 PM
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#59
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1,499 posts Joined: Jan 2003
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Noted with thanks !
QUOTE(wafer @ Dec 12 2013, 10:13 PM) Alvin, If you really want to go an extra mile in the 1st 100 hours, use Zoom mode to avoid channel logo on top right corner. |
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Dec 12 2013, 11:15 PM
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#60
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1,499 posts Joined: Jan 2003
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Not sure they will cheat me or not, they will handle the warranty extension and email me once complete ...Is there a site to view the info?
QUOTE(cucubud @ Dec 12 2013, 10:37 PM) Make sure your extended warranty is transferred to the new tv. |
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