FYI, last 2nd para talk about Eleven Sports coming to Malaysia soon

http://www.sportspromedia.com/news/bein_me...out_of_asian_jv

hmm... sounds good

now.. the latest... BBC entertainment also cease soon...

do they have show listing for every channel?

yup... but, not accurate at times..

I heard Astro also cease La Liga and Serie A... so, it's not only hypptv's problem.. Astro too...

link no longer accessible.

Actually Eleven Sports channels can already be watched in the internet, for FOC at the moment. they acquired the rights for Serie a, capital one cup and scottish league. thus, you can watch live matches there

bro. any links to that?

just google 'eleven sports network'. you will get it for sure

Hi guys,

I've with my HyppTV package for >24 months now and would like to terminate it (rarely use it). However, the call center refuse to help and insist I need to bring the account owner to TMPoint to do the termination. Due to some personal reason I'm not able to get the owner (my father) to visit TMPoint with me, is there any way I can do the termination without the owner? Or any agents out there able to help? I do have the owner's IC photocopy.

I believe a letter of authorization signed by the account owner, copy of the account owner's IC and your IC would suffice. Just take all to a TM point and they'll process it. While there, you can even ask for an account transfer to your name, save you further hassles down the road.

Any format for the authorization letter?

I did asked the call center whether can just bring authorization letter and visit TM Point myself but she insists said cannot cannot must bring owner

Well, unless they've recently changed their MO, still, its not right. What if the original owner left the country or is too ill or whatever to physically be present at their office. I suggest you bypass the phone line and try a more "high-end" TM point and talk to staff there. Usually, they are more receptive to such ideas. As per letter format.... the customary.. I, bla bla, with IC # bla bla, hereby authorize name blabla with IC # ..... to ..... bla bla ... my account. I can be reached at ..... phone number or address for further confirmation if required..... Something along those lines. Its a 1 page affair, signed by you both.

She did mentioned only certain cases, such as the person overseas, death, hospitalized then only they accept the authorization letter way, other than that, NO. Never mind, I'll give it a shot. Thanks a lot for your prompt reply ya!

sometimes, I don't understand the troubles to do changes or termination.. it happens to all telco... never an easy task...

Yea... especially most of them make signup / upgrade super easy, you don't even need to step out your house door, a call or submit an online form will be suffice... even I'm not the owner.

But then when it comes to downgrade / termination ... need this need that need visit branch la or visit HQ la... omg pretty sure they all do this way purposely one

exactly ... even after termination, sometimes, it takes several months to get back deposit..
this industry is getting competition with lower margin since the introduction of free calls tools like whatsapp, messenger, etc... so, by right, they shld improve their customer service... yet, I think most (or maybe all) of the customer service are bad!!!!