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BenQ Monitor Thread!, Mr BenQ at your service
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TSMr BenQ
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Mar 30 2018, 08:51 AM
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Getting Started

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QUOTE(uzary @ Mar 28 2018, 10:21 AM) Dear Mr Ben, a bit unfortunate i think there is a dead pixel with my display.  i will verify again. but what is the dead pixel policy in order to send for warranty? is the 3 years warranty is 1to1 exchange? Hi uzary, I am sorry for the fact. Did you purchase on Lazada?
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uzary
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Mar 31 2018, 01:38 AM
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QUOTE(Mr BenQ @ Mar 30 2018, 08:51 AM) Hi uzary, I am sorry for the fact. Did you purchase on Lazada? Yes i did.
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Mavik
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Apr 2 2018, 03:25 PM
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Patience is a virtue
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Is the BENQ EX3200R BLACK 32" 144HZ FULL HD CURVED GAMING MONITOR currently sold by the official BenQ store in Lazada? Looking at a 144hz monitor and came across this model.
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TSMr BenQ
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Apr 2 2018, 05:00 PM
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Getting Started

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QUOTE(uzary @ Mar 31 2018, 01:38 AM) uzary, you may return it to Lazada and re-order one
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TSMr BenQ
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Apr 2 2018, 05:02 PM
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Getting Started

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QUOTE(Mavik @ Apr 2 2018, 03:25 PM) Is the BENQ EX3200R BLACK 32" 144HZ FULL HD CURVED GAMING MONITOR currently sold by the official BenQ store in Lazada? Looking at a 144hz monitor and came across this model. Hi Mavik, thank you for asking. EX3200R is an older model and it is out of stock in BenQ Brand Store @Lazada. May I know what games do you play? If you play competitive games I will suggest you to check out ZOWIE monitor https://www.lazada.com.my/shop/benq-official-store/
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Mavik
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Apr 3 2018, 09:46 AM
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Patience is a virtue
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QUOTE(Mr BenQ @ Apr 2 2018, 05:02 PM) Hi Mavik, thank you for asking. EX3200R is an older model and it is out of stock in BenQ Brand Store @Lazada. May I know what games do you play? If you play competitive games I will suggest you to check out ZOWIE monitor https://www.lazada.com.my/shop/benq-official-store/I only play PUBG. Currently looking for a 144hz monitor that is at least larger than 27". If there is G-Sync, even better.
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rsangel
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Apr 4 2018, 01:13 PM
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can anyone intro me latest benq product
27 inch, Frameless, 1080p, optional (hdr, 144hz)
need some advice
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starship1
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Apr 6 2018, 11:43 AM
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Mr BenQ Is the panel the same for BenQ EW2775ZH and the HDR model . For general surfing ,can visible diffrence between this two and the GW2480. Thanks
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MeToo
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Apr 6 2018, 11:51 AM
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2 yrs ago I bought the BenQ BL3201PT Designer Monitor
I love OSD Controller.... very useful
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TSMr BenQ
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Apr 9 2018, 09:30 AM
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Getting Started

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QUOTE(Mavik @ Apr 3 2018, 09:46 AM) I only play PUBG. Currently looking for a 144hz monitor that is at least larger than 27". If there is G-Sync, even better. Hi Mavik, For PUBG users, we will recommend you to check XL2411. It is 144Hz 24 inch. Most of users use it for playing PUBG. If you would like a 27 inch one, we will have XL2740, the new model in the end of April. You can check more info here: https://zowie.benq.com/en/search.html?searchWord=XL2740
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TSMr BenQ
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Apr 9 2018, 09:31 AM
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Getting Started

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QUOTE(Mavik @ Apr 3 2018, 09:46 AM) I only play PUBG. Currently looking for a 144hz monitor that is at least larger than 27". If there is G-Sync, even better. Hi Mavik, For PUBG users, we will recommend you to check XL2411. It is 144Hz 24 inch. Most of users use it for playing PUBG. If you would like a 27 inch one, we will have XL2740, the new model in the end of April. You can check more info here: https://zowie.benq.com/en/search.html?searchWord=XL2740
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TSMr BenQ
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Apr 9 2018, 09:34 AM
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Getting Started

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QUOTE(rsangel @ Apr 4 2018, 01:13 PM) can anyone intro me latest benq product 27 inch, Frameless, 1080p, optional (hdr, 144hz) need some advice Hi rsangel, We do have many different models for different purpose. Could you please provide your main purpose of usage to me so that I can recommend you suitable ones.
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TSMr BenQ
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Apr 9 2018, 09:35 AM
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Getting Started

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QUOTE(MeToo @ Apr 6 2018, 11:51 AM) 2 yrs ago I bought the BenQ BL3201PT Designer Monitor I love OSD Controller.... very useful Hi MeToo, Thank you for your positive feedback
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Mavik
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Apr 10 2018, 02:42 PM
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Patience is a virtue
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QUOTE(Mr BenQ @ Apr 9 2018, 09:31 AM) Hi Mavik, For PUBG users, we will recommend you to check XL2411. It is 144Hz 24 inch. Most of users use it for playing PUBG. If you would like a 27 inch one, we will have XL2740, the new model in the end of April. You can check more info here: https://zowie.benq.com/en/search.html?searchWord=XL2740Great thanks, can't wait till the end of April to check out the monitor.
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starship1
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Apr 13 2018, 11:29 AM
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Mr BenQ How to get the headphones audio to work on the EW2775Hz and the monitor speaker is not working too.
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TSMr BenQ
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Apr 13 2018, 12:23 PM
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Getting Started

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QUOTE(Mavik @ Apr 10 2018, 02:42 PM) Great thanks, can't wait till the end of April to check out the monitor. Hi Mavik, the XL2740 was up in Lazada https://www.lazada.com.my/products/benq-zow...xsBvLD&search=1
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starship1
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Apr 13 2018, 12:52 PM
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Mr BenQ How to get the headphones audio to work on the EW2775Hz and the monitor speaker is not working too.
What are you doing here opening a thread and you cant answer simple question from a customer. Are you a representative or employee of BenQ Malaysia. I purchase said model from 11st , do i need to register warranty online or just leave it alone
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TSMr BenQ
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Apr 13 2018, 01:45 PM
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Getting Started

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QUOTE(starship1 @ Apr 13 2018, 11:29 AM) Mr BenQ How to get the headphones audio to work on the EW2775Hz and the monitor speaker is not working too. Hi starship1, thank you for contacting us. Please correct me if I am wrong. Did you mean your built-in speakers don't work?
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starship1
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Apr 13 2018, 05:13 PM
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Mr BenQ I insert my Headphone set to the monitor headphone jack connector at the back panel. No sound whatsoever. I did follow user manual instruction. The built in speaker dont work either . I only use HDMI cable. It is the haedphone that matter more to me. Do i need to register warranty online or just leave it alone
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TSMr BenQ
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Apr 17 2018, 11:16 AM
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Getting Started

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QUOTE(starship1 @ Apr 13 2018, 05:13 PM) Mr BenQ I insert my Headphone set to the monitor headphone jack connector at the back panel. No sound whatsoever. I did follow user manual instruction. The built in speaker dont work either . I only use HDMI cable. It is the haedphone that matter more to me. Do i need to register warranty online or just leave it alone Hi starship1, Please help me to check by doing: connect your headphone to PC directly and see if there is sound or not.
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