Mr BenQ
Is the panel the same for BenQ EW2775ZH and the HDR model . For general surfing ,can visible diffrence between this two and the GW2480. Thanks
BenQ Monitor Thread!, Mr BenQ at your service
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 Apr 6 2018, 11:43 AM
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#1
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1,207 posts Joined: Jul 2010 
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Apr 13 2018, 11:29 AM
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#2
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Mr BenQ
How to get the headphones audio to work on the EW2775Hz and the monitor speaker is not working too. |
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Apr 13 2018, 12:52 PM
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#3
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Mr BenQ
How to get the headphones audio to work on the EW2775Hz and the monitor speaker is not working too. What are you doing here opening a thread and you cant answer simple question from a customer. Are you a representative or employee of BenQ Malaysia. I purchase said model from 11st , do i need to register warranty online or just leave it alone |
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Apr 13 2018, 05:13 PM
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#4
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Mr BenQ I insert my Headphone set to the monitor headphone jack connector at the back panel. No sound whatsoever. I did follow user manual instruction. The built in speaker dont work either . I only use HDMI cable. It is the haedphone that matter more to me. Do i need to register warranty online or just leave it alone |
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Apr 17 2018, 05:59 PM
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#5
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QUOTE(Mr BenQ @ Apr 17 2018, 11:16 AM) Hi starship1, Everything is working fine from my PC. With headset and speaker too. Please help me to check by doing: connect your headphone to PC directly and see if there is sound or not.  But i was surprise it didnt work when i connect headset directly to monitor. Oh ! you have restock the GW2780 .Last week it was still not available as i wanted the GW 2780 . But i am still happy with EW 2775. Color accuracy can be tweak to maybe 90% of IPS and watching movie is good on this latest AM-VA panel . It has rather good black levels to produce deep blacks. You are still not paying enough attention as i ask you a few times about registration of warranty online or just stick to the invoice. This post has been edited by starship1: Apr 17 2018, 06:21 PM |
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Apr 19 2018, 05:02 PM
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#6
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QUOTE(Mr BenQ @ Apr 18 2018, 05:35 PM) Hi starship1, If i have the audio cable i would not have ask you .Thank you for the reply and the good feedback on EW2775ZH. EW series is our premium eye care models, glad you like it. 1. For the warranty issue, just stick to the invoice. 2. For the headphone, please help to check by doing next step: connect with PC and monitor with audio cable. And connect monitor with headphone to check if it works or not.  Anyway , does this model need to connect audio cable between monitor and PC for the headset to work . BenQ Malaysia should be specific or otherwise i think you are just speculating and asking me to try this and that. |
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Apr 23 2018, 06:39 PM
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#7
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QUOTE(Mr BenQ @ Apr 20 2018, 04:00 PM) Hi starship1, OK will do. ThanksSorry for the steps and inconvenience. These steps is for us to find the factors causing the problem. Normally it doesn't need audio cable when using. At this stage we will suggest you send the product to our service for deeper checking. Please notice that we have on-site service for you to use. Our service team will come to your place to pick up and send it back when finishing checking. http://www.benq.com.my/support/service_center/ |
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May 8 2018, 03:04 PM
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#8
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QUOTE(Mr BenQ @ Apr 20 2018, 04:00 PM) Hi starship1, I manage to sort out the headset to monitor issue. Actually very easy , on windows 7 , just go to control panel and sound , playback setting and do a few click and its working fine.Sorry for the steps and inconvenience. These steps is for us to find the factors causing the problem. Normally it doesn't need audio cable when using. At this stage we will suggest you send the product to our service for deeper checking. Please notice that we have on-site service for you to use. Our service team will come to your place to pick up and send it back when finishing checking. http://www.benq.com.my/support/service_center/ BTW , is your GW 2480 a glossy panel. This post has been edited by starship1: May 8 2018, 03:50 PM |
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