I got razor imperator 2012, but seem got problem.
Sometimes when i move up right direction, cursor will jump to opposite direction a bit.
I have use full black mouse pad with Razer Synapse 2.0. Don't know is related.
Or is mouse got hardware problem need send for repair.

Any idea where to get the usb cable ? its not regular micro usb i need to get 1 as spare .

hi guys... bought Deathstalker keyboard yesterday. While using it, I noticed something weird. The keys switched place. The symbol "@" switched place with " " " (the symbol on the left of Enter).

Really need your help to resolve this. Otherwise, I'm sending it back for warranty or exchange.

I think you got a model with different key layout, google around and see.

Just got news that Razer's pricing will increase effective July 2015.

What's the cause?

Change keyboard layout in windows settings.

its not hardware problem, just a simple change in US-->UK keyboard layout

Guys i have a question, planned to bring my DA 2013 for warranty to Ban Leong today. The problem is, I got my DA as a gift from Orange last year and I dont have any receipt. So am I eligible for warranty?

Thumbs up Razer!

16th June 2015 - 11.55 P.M

Sent my Deathadder 2013 at Ban Leong PJ. Customer service was awesome and friendly. He said need to wait for 1 - 2 weeks.

17th June 2015 - 11.30 A.M
Got a call from razer saying that my mouse is ready for replacement. Get latest Deathadder Chroma!

01.15 P.M
Arrived at Ban Leong, only realised that its their lunch hour. But one uncle is good enough to open the door and settle my warranty process.

Now I'm enjoying my DA Chroma, and the warranty is one year left. So happy overall. 5 stars to Ban Leong. ^_________^

Wah liao, so fortunate

Yesterday went to test Leviathan, it sounds terribly with music playing.

oww now I only saw this
I just send my DA chroma to the shop I buy for warranty
my issue is click left click 1 time = 2 times
but I can't show the staff at the shop
I very hate this kind of issue, when want to show the issue to the staff, then no issue
but they still took mine and will check for me

should straight go ban leong warranty

now using capalang mouse

From my past experience with warranties, always, ALWAYS send it straight to distro. Unless u lives so far away hehe.
BTW, left click = double click is a common problem for Razer. Ban Leong never check my claim (mouse)they just key in all the info from me and walaaa, new mouse.

This post has been edited by Bombgen: Jun 24 2015, 08:46 PM

just check ban leong website, is not that far from my house
too bad I now only saw it, yet ban leong didn't check anything, so good
else if the shop give back to me, I straight take to ban leong

Ya I think its better for you to take back from the shop and sent it straight to Ban Leong. Good luck!

ya then I think the staff at the shop sure feel me I am an idiot
take back the warranty stuff

luckily ban leong entertain end users rma issues, because most of distributor is NOT entertain end users a issues

Guys, does anyone know where can I buy the Razer mouse pouch besides Razer website?

Guys, my Razer Death Adder 2013 edition got issue on left click. When I press single click it become double click...Izzit spoil and can throw away ?