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 The Razer Thread v17

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XeactorZ
post Jun 24 2015, 05:05 PM

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QUOTE(Bombgen @ Jun 17 2015, 04:53 PM)
Thumbs up Razer!

16th June 2015 - 11.55 P.M

Sent my Deathadder 2013 at Ban Leong PJ. Customer service was awesome and friendly. He said need to wait for 1 - 2 weeks.

17th June 2015 - 11.30 A.M
Got a call from razer saying that my mouse is ready for replacement. Get latest Deathadder Chroma!

01.15 P.M
Arrived at Ban Leong, only realised that its their lunch hour. But one uncle is good enough to open the door and settle my warranty process.

Now I'm enjoying my DA Chroma, and the warranty is one year left. So happy overall. 5 stars to Ban Leong. ^_________^
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oww now I only saw this
I just send my DA chroma to the shop I buy for warranty
my issue is click left click 1 time = 2 times
but I can't show the staff at the shop doh.gif
I very hate this kind of issue, when want to show the issue to the staff, then no issue
but they still took mine and will check for me

should straight go ban leong warranty cry.gif

now using capalang mouse sad.gif
XeactorZ
post Jun 24 2015, 09:18 PM

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QUOTE(Bombgen @ Jun 24 2015, 08:44 PM)
From my past experience with warranties, always, ALWAYS send it straight to distro. Unless u lives so far away hehe.
BTW, left click = double click is a common problem for Razer. Ban Leong never check my claim (mouse)they just key in all the info from me and walaaa, new mouse.  smile.gif
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just check ban leong website, is not that far from my house
too bad I now only saw it, yet ban leong didn't check anything, so good
else if the shop give back to me, I straight take to ban leong laugh.gif
XeactorZ
post Jun 24 2015, 11:14 PM

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QUOTE(Bombgen @ Jun 24 2015, 09:32 PM)
Ya I think its better for you to take back from the shop and sent it straight to Ban Leong. Good luck!
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ya then I think the staff at the shop sure feel me I am an idiot laugh.gif
take back the warranty stuff whistling.gif
XeactorZ
post Jul 14 2015, 03:07 PM

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QUOTE(climacool @ Jul 10 2015, 10:07 PM)
Apprently, I called BanLeong and they said my mouse got 2 years warranty.
They change a new 1 for me...DA Chroma lol icon_rolleyes.gif
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Change on the spot ?

Just got back my DA chroma, I send to the shop that I bought last time
They said rejected, I also got the issue same with you, click 1 time = 2 times
If still got issue send to ban leong doh.gif
XeactorZ
post Jul 14 2015, 06:30 PM

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QUOTE(climacool @ Jul 14 2015, 06:09 PM)
Mine took 2 working days...U try send again
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I will send again if I still found got issue
and straight away send to ban leong instead send to the shop where I bought from
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