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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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pisang
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Jan 22 2021, 03:03 PM
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QUOTE(ClarenceT @ Jan 22 2021, 09:10 AM) Can consider RHB-Shell Visa + RHB VS (both from RHB) + RHB-Shell Visa-i (from RHB Islamic), total RM130 CB per month (RM2500 per card on Online/eWallet).  i did not know that we can get the Cashback from both RHB Shell Visa and RHB Shell Visa-i (islamic) at the same time  thanks.
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pisang
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Jan 22 2021, 11:00 PM
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i'm existing RHB CC card holder. I am thinking maybe RHB might just need minimum info or documentation for the 2nd card applicaiton. i was trying to call CS at 0392061111 but could not get to speak to the CS. Line busy. And the call will end after 8 minutes. i guess i might need to try to email them if phone call is not working.
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pisang
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Jan 22 2021, 11:14 PM
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QUOTE(!@#$%^ @ Jan 22 2021, 11:02 PM) i sent them a mail via rhb now to add card, the person ask me to apply via the card page ie leave ur contact. ok, done. I left the details via the RHB website. Let's see if the officer will call or not.  thankyou.
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pisang
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Jan 22 2021, 11:17 PM
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QUOTE(!@#$%^ @ Jan 22 2021, 11:08 PM) another advantage for existing card user is HQ will send the card to mailing address. i asked the officer. when i applied by first rhb card, i had to go to branch for verification etc to collect my card eventhough i put in the form to mail to my mailing address. certainly would avoid these crowded places during covid season. yes. From my last experience,the process of application is quite tedious. but that was at least 2 yrs ago. Maybe it's easier now.
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pisang
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Jan 31 2021, 09:12 PM
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QUOTE(pisang @ Jan 22 2021, 11:14 PM) ok, done. I left the details via the RHB website. Let's see if the officer will call or not.  thankyou. received call on Friday and received SMS containing approval info on Saturday. For me (existing customer), i just need to send a photocopy of my IC to them via email. Then a phone call from RHB for verification. That's it. let's see when will i receive the card.
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pisang
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Feb 8 2021, 02:20 PM
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QUOTE(GrumpyNooby @ Feb 8 2021, 01:16 PM) Received SMS just now RM0 RHB: Thank you for your patience. Your RHB Shell Visa Credit Card/-i will reach you within 2 weeks. For inquiry, call 03-92068118. i recevied that SMS too. Let's see how long would it take to reach me.
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pisang
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Feb 23 2021, 11:49 AM
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QUOTE(pisang @ Feb 8 2021, 02:20 PM) i recevied that SMS too. Let's see how long would it take to reach me. today i just collected my card from Branch, after i called to confirm the status. for my case, the approval is fast. But the processing of printing and sending the physical card to branch is kinda slow. QUOTE(ClarenceT @ Feb 22 2021, 09:08 AM) First time seeing my RHB-Shell CC number from monthly statement, 0000-xxxx, so less than 1000 conventional cards had been issued before CNY. So they are using the increment number 0000-xxxx ? For example, if the card is 0000-1000, means this is the 1000th approved card? This post has been edited by pisang: Feb 23 2021, 11:52 AM
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pisang
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Feb 24 2021, 02:09 PM
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QUOTE(cybpsych @ Feb 23 2021, 11:58 AM) digit 16 is not used for count. it's a check-digit. digit 1-6 is the BIN. some banks already migrating to 8-digit BIN (digit 1-8), which will be enforced (industry-wide) starting Apr 2022 (effective for new card numbers, old numbers can be maintained with 6-digit BIN or migrate to 8-digit BIN). rhb shell cards are now with bbbb-bbbb-0000-xxxC , whereby up to 999 card numbers can be generated (assuming still maintaining 0000-xxxC) by right, they should randomize the number generation within a specific number range instead of incremental count.  QUOTE(ClarenceT @ Feb 23 2021, 12:22 PM) 0000-100X Most likely 100th card (RHB conventional) issued, including supplementary. X is an unique number worked out from the first 15 digit of the card number. Other banks may run it differently Eg PB CC: NNNN-N10X If you want to know who got the first 999 RHB-Shell card, go to RHB Cash Deposit Machines to work out the list.  thanks for explaining. This post has been edited by pisang: Feb 24 2021, 02:20 PM
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pisang
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Feb 26 2021, 10:42 PM
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QUOTE(GrumpyNooby @ Feb 26 2021, 08:44 PM) CashXcess money is already in the nominated saving account but didn't receive SMS or email that CashXcess has been approved.  same here. already in RHB saving. But no SMS or email confirmation. since there is no black and white, i hope it is really 0% cashXcess , with 12 month equal installment.
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pisang
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Mar 3 2021, 08:56 AM
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QUOTE(GrumpyNooby @ Mar 2 2021, 07:55 PM) Enjoy 0% Dial-an-Instalment today!All it takes is just a phone call to enjoy 0% interest rate/actual management fee with RHB Dial-An-Instalment.* Spend using RHB Credit Cards/-i and turn your next big purchase into smaller payments at no additional fees with RHB 0% Dial-An-Instalment.  Campaign link: https://www.rhbgroup.com/2021_0DAIExt/index.html i'm thinking to topup RM5K to boost and convert to this 0% plan. this month is not possible, maybe next month.
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pisang
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Mar 3 2021, 09:19 AM
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QUOTE(poweredbydiscuz @ Mar 3 2021, 09:12 AM) But the T&C did not mention about e-wallet top up. yeah, at the same time, did the T&C mention that E-wallet is excluded? Did i miss something? This post has been edited by pisang: Mar 3 2021, 09:20 AM
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pisang
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Mar 4 2021, 10:14 AM
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i performed the 1st transc last week. Hopefully next week i can get the Activation Cash Back.
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pisang
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Mar 4 2021, 11:25 AM
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QUOTE(GrumpyNooby @ Mar 4 2021, 10:26 AM) Where you spent for the 1st transaction? Retail transaction at AEON with physical card.
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pisang
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Mar 8 2021, 06:07 PM
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QUOTE(jhlou @ Mar 8 2021, 05:03 PM) My BP and TNG transactions were all over RM50 , just that I didn't post the amount. can it be the first transaction "10/02/2021 BIGPAY MY-ECOM KUALA LUMPUR MY " that triggered the RM25 activation CB?
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pisang
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Jun 2 2021, 08:37 PM
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hello... may i ask if anyone has received the cash back for RHB e-Wallet Top Up campaign? thank you https://www.rhbgroup.com/2021_eWallet/index...ampaign=eWallet
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pisang
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Jun 3 2021, 11:47 AM
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QUOTE(effectz @ Jun 2 2021, 09:18 PM) I was hoping it appeared in May statement but it didn't. Maybe I didn't win. QUOTE(MGM @ Jun 2 2021, 09:44 PM) Already got them for 1st 2 months. Last one was on 21May. thanks for reply. @MGM do you mind to share the description for the cash back, on 21 May? i did the topup quite early on 15 April and 15 May. Seem like i did not get anything.
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pisang
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Jun 4 2021, 02:06 PM
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QUOTE(MGM @ Jun 3 2021, 12:09 PM) "Congrats. Ewallet cashback" i managed to get thru the CS. i think the CS is quite new. i needed to explain and tell her about this E-Wallet Top Up Campaign 2021. anyway, her general reply is that it was based on First come first serve basis. if i don't get, that means i am late in fulfilling the criteria. i made the transaction before 2.00am on 15 April via Boost.. Am i really too late? i'm not sure. would it be possible for you to share with me what time you make the transaction on the campaign month starting from 15 april- 15may? thank you in advance.
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pisang
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Jun 4 2021, 03:41 PM
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QUOTE(MGM @ Jun 4 2021, 03:13 PM) Every month i tried about 5 transactions all of which done immediately after 12am. QUOTE(ClarenceT @ Jun 4 2021, 03:19 PM) For 15% capped at RM80, only 20 winners per day, FCFS. Unlikely you could win at 2am. haha... ok, now i get an idea how 'competitive' is the campaign. Thank you!
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pisang
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Aug 16 2021, 01:57 PM
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QUOTE(hye @ Aug 16 2021, 12:41 PM) In my recent experience, RHB hasn't been answering their cc calls for the last 1 week. All calls get redirected then a few mins of waiting (and messages saying their call centre having high volume of callsO they will ask you to leave your number for them to do callback (which never happened) or email them. i think it has been like this for a while. i tried a few times and gave up.
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