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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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fly126
post Jul 30 2015, 09:37 PM

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Edited 2X Post... sweat.gif

This post has been edited by fly126: Jul 30 2015, 09:38 PM
fly126
post Jul 30 2015, 10:15 PM

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QUOTE(fruitie @ Jul 30 2015, 09:44 PM)
I seldom dine at those places though I always dine out. laugh.gif

Guess MACH is still a better choice for me despite it's just 5%. tongue.gif
*
Ya, here in Penang Not much Choice also, I think 3, 4 Dinning outlets only
that's why I have the CC cancelled to avoid AF, GST... after I got M2C (now with Dinning only) sweat.gif
Since that No more M2C 5% CB, Ikhwan + PBB VS 's Apps Rejection... Now looking for an Alternative to get more CB flex.gif

This post has been edited by fly126: Jul 30 2015, 10:32 PM
fly126
post Aug 1 2015, 10:54 PM

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QUOTE(Human Nature @ Aug 1 2015, 04:49 PM)
Anyone here know what is the toll free 1800 number for RHB?
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1800888742 under RHB CS
I still keep the no. although I'm No longer holding their CC rolleyes.gif
fly126
post Aug 1 2015, 10:57 PM

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QUOTE(victorywp @ Aug 1 2015, 10:43 PM)
although rhb cc is one of the least benefits for me to use, but i must say that the rhb staff who signed me up is the most extraordinary guy i have ever met for a cc agent.

1) he gave me a xiaomi 10k mah powerbank on the spot during sign up
2) he couriered me a samsonite backpack after i signed up 2 rhb cc and swiped once each
3) when i told him i prefer another colour for the backpack, he came all the way to my place to exchange it for me
4) when i told him i can't do online banking as i can't set up my phone with the cc at rhb atm, he came all the way to my place and he brought the thumb print machine and nric machine to scan and print it for me to sign on the spot, so that he can submit for me to the hq
5) when i dropped/lost my cc and the cc was used by someone at 3 petrol stations amounted to rm200, i lodged a police report and disputed the amount to rhb but was later rejected by rhb to absorb the amount, i told him and surprisingly, he deposited his own rm200 to my cc to solve it
6) when i refused to get a replacement card for the lost cc as i need to pay for it, he said he will request a replacement card without charge for me
7) when i complain that it's troublesome to set the sms notification for every transaction, he said he will request for it to be done at his end
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shocking.gif thumbup.gif
fly126
post Oct 14 2015, 02:22 AM

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QUOTE(fruitie @ Oct 14 2015, 12:35 AM)
I was thinking to reinstate my RHB Plat for the PPL feature. Just keep it for emergency usage if I will need to sign others into PPL. hmm.gif

Do you guys think if there is such a possibility? I cancelled mine about two months ago. hmm.gif

If want to reapply as a fresh new application, then I will forget about it.

If they agree, I will ask them to reduce my CL as it was once my highest CL among other cards. laugh.gif
*
No harm to Try... smile.gif

As long they Not Withdraw the Card from Your CCRIS, you still can Retain back the Card... nod.gif
Sometimes they just put the card into Freezer (6 months) as a deactivate Card, Not really proceed to the Card cancellation rolleyes.gif

My Own Experience: whistling.gif
Years ago, I Requested them to potong My RHB Plat. but came out, they bukan betul-betul potong or remove the CC from My CCRIS... After 6-8 months I checked & the Record still there. When later on I confront with RHB, They still asked me whether I'm Interested to take back their CC as I have been told, they ONLY In-activate my account & they can unlock my account + Issue a NEW CC for me, anytime if I want... sweat.gif

But Anyway, I have Declined them cool2.gif

This post has been edited by fly126: Oct 14 2015, 03:07 AM
fly126
post Oct 20 2015, 09:58 PM

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[quote=fruitie,Oct 14 2015, 12:35 AM]
I was thinking to reinstate my RHB Plat for the PPL feature. Just keep it for emergency usage if I will need to sign others into PPL. hmm.gif

Do you guys think if there is such a possibility? I cancelled mine about two months ago. hmm.gif

If want to reapply as a fresh new application, then I will forget about it.

If they agree, I will ask them to reduce my CL as it was once my highest CL among other cards. laugh.gif
*

[/quote]

[quote=fly126,Oct 14 2015, 02:22 AM]
No harm to Try... smile.gif

As long they Not Withdraw the Card from Your CCRIS, you still can Retain back the Card... nod.gif
Sometimes they just put the card into Freezer (6 months) as a deactivate Card, Not really proceed to the Card cancellation rolleyes.gif

[quote=fruitie,Oct 14 2015, 10:23 AM]
laugh.gif I forgot that I actually requested them to remove it from my CCRIS. I guess there goes my hope. laugh.gif
Will call them but if cannot it's fine. tongue.gif
*

[/quote]

Sis how, What's the Outcome...???
Did you manage to get Your CC back... blink.gif
fly126
post Oct 21 2015, 12:46 AM

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QUOTE(HL_O @ Oct 21 2015, 12:13 AM)
when is statement date for RHB credit card? Is it the same for everyone? Can I request for a different date?

I received my very first statement last month between 10th to 20th and the statement date was 22 Sep. But this month i haven't receive any statement and it's already 21th.

Guys, should i worry about my cc statement that may be lost in post somewhere?
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Yes, U can Request change to Other date by calling RHB at 1800-88-8742 nod.gif

If by Post, U can received IT within 10 working days after your Statement date or call RHB to check for your Outstanding balance

This post has been edited by fly126: Oct 21 2015, 12:49 AM
fly126
post Oct 21 2015, 01:01 AM

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QUOTE(fruitie @ Oct 21 2015, 12:48 AM)
Is the online account easy to apply one. The last I had was so frustrating and required me to walk in to nearest branch to get the pin. I hope it is much better now.
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You mean CC pin or open a saving account...??? blink.gif
When you fill the Apps form u ada minta PIN (ticked on Pin Required at Apps form)...??? hmm.gif
Jika ada mereka mesti hantar by Post to U if not U can call CS ask them Generate the PIN hantar kasi U.. smile.gif

This post has been edited by fly126: Oct 21 2015, 01:13 AM
fly126
post Oct 21 2015, 10:07 PM

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QUOTE(fruitie @ Oct 21 2015, 08:52 AM)
For online account, I received nothing when I held it for few months.
*
Not sure with it now but I think u need walk in to nearest branch to get pin as it shown in (Click on Registration) https://logon.rhb.com.my/
As they will need the RHB 's Staff ID to help you on online banking Registration... hmm.gif

This post has been edited by fly126: Oct 21 2015, 10:13 PM
fly126
post Oct 21 2015, 10:18 PM

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QUOTE(fruitie @ Oct 21 2015, 10:11 PM)
That's why I super benci RHB. mad.gif
*
That's in 2011...
Dulu masa I pun macam tu kena pergi, sampai sekarang pun sama tak berubah... yawn.gif
fly126
post Oct 21 2015, 10:25 PM

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QUOTE(fruitie @ Oct 21 2015, 10:20 PM)
Yes, when I applied mine in KLCC, I did ask about my online account. She said can be easily registered, I asked for pin she said no need. Then, came back and registered, stumbled upon the problem. Called CS, need to walk in to nearest branch. Macamlah I'm so free. shakehead.gif
I didn't go until the day I cancelled it. laugh.gif
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U go there on Weekends when you tak kerja... rolleyes.gif
fly126
post Oct 23 2015, 01:45 AM

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QUOTE(fruitie @ Oct 22 2015, 10:44 PM)
fly126, RHB called me today and said will send my card to me. laugh.gif I requested to reduce my CL to 10k. laugh.gif
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Congratz with glad to heard that, again... biggrin.gif

Actually, Their CS's service (24-hours Free Toll no.) quite good on handling customer complaint: they willing to retaining U back + given 2 years Annual Fee Waiver... brows.gif
(That's the way to Valued a Customer & to Earn back a Customer's Loyalty... nod.gif)

Not like some of the Bank ie, Citibank Not Willing to give AF Waiver to their loyal Customer like some of us here have decades holding their CC, We beg sampai MATI pun Tak kasi Waiver vmad.gif mad.gif doh.gif

Reasons I cancelled RHB's CC: They NOT Willing to Increase my CL even I yearly submitted Income Doc after 3 Years holding their CC + too many GSTs have to Pay... sweat.gif

This post has been edited by fly126: Oct 23 2015, 02:00 AM
fly126
post Oct 28 2015, 08:31 PM

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QUOTE(fruitie @ Oct 28 2015, 02:56 PM)
fly126, got my card via Poslaju to office. thumbup.gif

Yesterday another CS called me and said I cannot have 10k CL because their lowest CL for Plat is 15k, so that's the lowest I can get. I agreed though. sweat.gif This card will be kept in cold storage until I use it for travel backup. tongue.gif

Now I will need to struggle with their online banking...
*
So U kena pi Kautim ALL on Friday... tongue.gif
fly126
post Oct 30 2015, 09:35 PM

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QUOTE(zamnrul @ Oct 30 2015, 07:02 PM)
Hi i want to confirm ...i have 1 evo card...and after that easy rhb want to give me travel money...for what also i dont know...my evo card 4k rite now...qnd if i get the travel money...dont have money rite..means this combine money rite...in 1 acc
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Two Cards will Share Your RM4,000 CL
fly126
post Oct 31 2015, 09:28 PM

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Edited 2x post...

This post has been edited by fly126: Oct 31 2015, 09:38 PM
fly126
post Oct 31 2015, 09:48 PM

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QUOTE(fruitie @ Oct 31 2015, 08:51 PM)
I see, if Evo Card still can spend on movie tickets. Plat can enjoy free PPL. laugh.gif
I don't have other cards in mind now, already got all I want, so reinstated back my RHB Plat. tongue.gif
*
fruitie
If U Interested to get EVO card, just give CS a Call ask them sent U the Card, NO need to apply liao, they just Add EVO Card to your account (it will be Card no.13 of your CC collection)...laugh.gif

This post has been edited by fly126: Nov 1 2015, 12:23 AM
fly126
post Oct 31 2015, 09:53 PM

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QUOTE(howszat @ Oct 31 2015, 09:49 PM)
Can't find waiver mentioned anywhere for this card.

Same point though, if you don't plan to use it, close it rather than find out un-expected charges later on.
*
Yup 1st Year AF Waiver with 1x swipe...
2nd Year Onwards, call CS Request AF Waiver from them
fly126
post May 29 2016, 01:45 PM

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QUOTE(felicious @ May 29 2016, 12:40 PM)
To enjoy the 5%, the spending for smart value is combined between main card n supp card ? Or it's just main card?
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You mean RHB Smart Value Card...???
CB It's Combined (Primary+Supp)
http://www.rhbgroup.com/~/media/files/mala...e-tnc-conv.ashx

This post has been edited by fly126: May 29 2016, 01:47 PM
fly126
post Jun 9 2016, 11:48 PM

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QUOTE(Stasis @ Jun 9 2016, 11:20 PM)
Do we earn any points from World MasterCard?
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NOPE, RHB World MasterCard It's a 100% PURE Cash Back CC. nod.gif

This post has been edited by fly126: Jun 10 2016, 12:37 AM
fly126
post Jun 11 2016, 11:45 AM

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QUOTE(tonytyk @ Jun 11 2016, 11:21 AM)
What is the cash back rate?
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http://www.rhbgroup.com/products-and-servi...orld-mastercard

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