{Official HTC One And The Only One Thread V5}, HTC Zoe/Blink Feed/Boom Sound/Sense 5
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 May 30 2013, 05:46 PM
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Senior Member
933 posts Joined: Feb 2008 From: Kuala Lumpur  
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QUOTE(kingsora @ May 30 2013, 05:18 PM) Now that is what I call a delivery from hell. Dono wei, I just got notified by the admin staff got package for me. I was like huh? Went there, 2 huge boxes there waiting for me. Opened up straight  What the hell happened actually   |
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May 30 2013, 05:50 PM
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Junior Member
38 posts Joined: May 2013 From: KL
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hmmm..wanna check something
if we buy from other user, wanna know how do we check HTC one is original set or AP |
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May 30 2013, 05:52 PM
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Senior Member
933 posts Joined: Feb 2008 From: Kuala Lumpur
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QUOTE(jeejeewong @ May 30 2013, 05:50 PM) hmmm..wanna check something Buy from other user you should get the box as well right? If Brightstar set there will be like a credit card size warranty card in it. Not sure about SiS set, but there should be stickers on the box as well.if we buy from other user, wanna know how do we check HTC one is original set or AP |
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May 30 2013, 05:53 PM
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Senior Member
1,404 posts Joined: Jun 2009
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QUOTE(ArmedandDangerous @ May 30 2013, 05:46 PM) Dono wei, I just got notified by the admin staff got package for me. I was like huh? Went there, 2 huge boxes there waiting for me. Opened up straight now you can hold SIS to ransom. tell them to exchange your phone immediately if they want back the stuff.  |
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May 30 2013, 05:55 PM
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Junior Member
38 posts Joined: May 2013 From: KL
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QUOTE(cedyy @ May 30 2013, 05:53 PM) now you can hold SIS to ransom. tell them to exchange your phone immediately if they want back the stuff. Tell SIS COD + POD (Phone on Delivery) to get back the box  |
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May 30 2013, 06:10 PM
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Junior Member
13 posts Joined: Oct 2008
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Guys,
Been using HTC One black for a week now and it has been a pleasant experience so far. This includes the battery stamina. I am looking for an app now that could replace switching on the phone other than the phone power button. Any good app tried on HTC One so far? cheers |
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May 30 2013, 06:38 PM
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Junior Member
446 posts Joined: Oct 2012
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QUOTE(cedyy @ May 30 2013, 05:53 PM) now you can hold SIS to ransom. tell them to exchange your phone immediately if they want back the stuff. Lol this +1 |
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May 30 2013, 06:44 PM
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Junior Member
92 posts Joined: Jan 2008
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QUOTE(kingsora @ May 30 2013, 05:17 PM) In Malaysia SIS = HTC. I followed SIS instruction calling to HTC support line 1300-800-482. From the conversation, it seems they want to see how many ppl or handsets affected by GAP problem then may take special actions to address this issue. Unless thing is different now  The support rep wanted my imei to file official ticket. He also said I can send the email directly to HTC for filing my issue. I work in pc industry so I know if there is high amount of complaint, the manufacturer would take actions such as treat this as real issue. Maybe recall or an official instruction to service partners to fix it or replace it rather than pointing us here and there without proper process of what to be done. Just some sharing of my experience so far. It's up to those affected to consider filing ticket or not. This post has been edited by cleoleeps: May 30 2013, 06:47 PM |
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May 30 2013, 06:56 PM
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Senior Member
7,106 posts Joined: Sep 2010
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QUOTE(cleoleeps @ May 30 2013, 06:44 PM) I followed SIS instruction calling to HTC support line 1300-800-482. From the conversation, it seems they want to see how many ppl or handsets affected by GAP problem then may take special actions to address this issue. i support the idea of making HTC aware of the issue.. may i suggest that we open a thread/name list here in LYN, of names of customers having the gap issue? then we get drag SIS attention to the thread/list..The support rep wanted my imei to file official ticket. He also said I can send the email directly to HTC for filing my issue. I work in pc industry so I know if there is high amount of complaint, the manufacturer would take actions such as treat this as real issue. Maybe recall or an official instruction to service partners to fix it or replace it rather than pointing us here and there without proper process of what to be done. Just some sharing of my experience so far. It's up to those affected to consider filing ticket or not. |
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May 30 2013, 06:59 PM
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Junior Member
508 posts Joined: Mar 2005 From: KL/Cyberjaya.
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QUOTE(ArmedandDangerous @ May 30 2013, 03:53 PM) I just got the most imba delivery to my office........ HAHAHAHA OH MY GOD, that's hillarious. So they basically somehow f***ed up and sent two boxes of their office shit to you? Amazing service. UPS courier come to my office, admin told me I got package. So I go take la. See two huge boxes and the guy ask me to sign. I thought what they send, loyal HTC customer for so long maybe they give me 2 box of free phones or what xD So I start carrying the box, wtf heavy. About 10kg for both boxes  So I read what's on the box. Got my name and my office address, then it also say SiS Distribution. So I like, wth? So I open la to see what the heck is inside.Open already first box, was like wth? 1 whole box of courier documents, empty and all packed nicely. Courier waybills.... Second box, even bigger than the first. Opened it, 1 whole box of UPS courier envelopes. Wtf?? I straight call HTC, they also like dono how to handle, I ask for Helen they say not in. The guy also like panic, he say call me back later. Still waiting xD QUOTE(cleoleeps @ May 30 2013, 04:11 PM) Haih. Reseller asked me goto SIS. SIS asked me go looking for HTC. Not sure HTC would ask me go back to SIS again or not. I still would like to hear what they say about it but the service experience....  QUOTE(cleoleeps @ May 30 2013, 06:44 PM) I followed SIS instruction calling to HTC support line 1300-800-482. From the conversation, it seems they want to see how many ppl or handsets affected by GAP problem then may take special actions to address this issue. Actually it seems that HTC itself got a local company here, probably handle the support number, promotion and marketing stuff? Meanwhile SiS is the reseller/distro company. SiS handles not just HTC, but other brands also actually. The support rep wanted my imei to file official ticket. He also said I can send the email directly to HTC for filing my issue. I work in pc industry so I know if there is high amount of complaint, the manufacturer would take actions such as treat this as real issue. Maybe recall or an official instruction to service partners to fix it or replace it rather than pointing us here and there without proper process of what to be done. Just some sharing of my experience so far. It's up to those affected to consider filing ticket or not. Would like to ask, your gap is it on the front side or the back side? Front side I think is normal build so you can't really exchange probably... |
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May 30 2013, 07:12 PM
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Senior Member
933 posts Joined: Feb 2008 From: Kuala Lumpur
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Mine also got gap. Thought small issue as the gap quite small, but when I try to press it in, it actually went in quite a lot @__@ Top front part of the phone.
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May 30 2013, 07:17 PM
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Senior Member
7,106 posts Joined: Sep 2010
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the side of my phone start to look cloudy (dirty) @@ maybe after 1 year will be black colour? @@
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May 30 2013, 07:20 PM
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Senior Member
933 posts Joined: Feb 2008 From: Kuala Lumpur
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QUOTE(un_id @ May 30 2013, 07:17 PM) the side of my phone start to look cloudy (dirty) @@ maybe after 1 year will be black colour? @@ The chrome/plastic side or the metal itself? |
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May 30 2013, 07:22 PM
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Senior Member
7,106 posts Joined: Sep 2010
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QUOTE(ArmedandDangerous @ May 30 2013, 07:20 PM) The chrome/plastic side or the metal itself? ermm the side bezel.. is it plastic? haha not sure.. but not the aluminium part la.. i used my phone naked since day one.. maybe really need to buy casing a.s.a.p |
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May 30 2013, 07:23 PM
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Junior Member
92 posts Joined: Jan 2008
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QUOTE(kurogane @ May 30 2013, 06:59 PM) Actually it seems that HTC itself got a local company here, probably handle the support number, promotion and marketing stuff? Meanwhile SiS is the reseller/distro company. SiS handles not just HTC, but other brands also actually. Mine is front. No matter what, how come the bottom ok but the top has gap? Both up and down have slight curve so should exhibit the same nature but it seems there is slight and tiny build defect. Would like to ask, your gap is it on the front side or the back side? Front side I think is normal build so you can't really exchange probably... But well, this phone is not cheap. 2.2k. So I just choose my way to let them know I'm a little bit not happy although the phone gives great experience in general. I can live with it but they should be aware of it. Dust may go in since A4 paper also can slide in. Would it clog things inside in the long run? I dunno....not expert... I dun wanna solicit all ppl to be against them. It's ur choice. So beware. I'm not sure creating a thread as suggested may put us in trouble or not.... This post has been edited by cleoleeps: May 30 2013, 07:26 PM |
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May 30 2013, 07:32 PM
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Senior Member
7,106 posts Joined: Sep 2010
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QUOTE(cleoleeps @ May 30 2013, 07:23 PM) Mine is front. No matter what, how come the bottom ok but the top has gap? Both up and down have slight curve so should exhibit the same nature but it seems there is slight and tiny build defect. I have the same view as you.. Tho its a minor issue compare to the great phone as a whole, but i wish to get a perfect unit out of my rm2k hard earned cash. But well, this phone is not cheap. 2.2k. So I just choose my way to let them know I'm a little bit not happy although the phone gives great experience in general. I can live with it but they should be aware of it. Dust may go in since A4 paper also can slide in. Would it clog things inside in the long run? I dunno....not expert... I dun wanna solicit all ppl to be against them. It's ur choice. So beware. I'm not sure creating a thread as suggested may put us in trouble or not.... I still would like to suggest we open a thread to attract HTC into this issue. Or do a group complain direct to HTC? |
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May 30 2013, 07:37 PM
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Senior Member
924 posts Joined: Dec 2006 From: Kay Ell
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QUOTE(un_id @ May 30 2013, 07:32 PM) I have the same view as you.. Tho its a minor issue compare to the great phone as a whole, but i wish to get a perfect unit out of my rm2k hard earned cash. mine too i have uneven screen lol~I still would like to suggest we open a thread to attract HTC into this issue. Or do a group complain direct to HTC? if they really willing to satisfy the buyers right.. why not? |
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May 30 2013, 07:39 PM
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Moderator
12,176 posts Joined: Sep 2009 
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QUOTE(jeejeewong @ May 30 2013, 05:50 PM) hmmm..wanna check something There will be a card inside and best is ask the seller, doubt the seller will cheat you unless you go those ahbeng shop which they might not even know how to differentiate lolif we buy from other user, wanna know how do we check HTC one is original set or AP |
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May 30 2013, 07:49 PM
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Junior Member
386 posts Joined: Aug 2012
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Got my ONE today, please add me in the list. The boomsound really impressive. The first time I heard jazz song I was like OH MY GAWD!
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May 30 2013, 07:49 PM
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Junior Member
436 posts Joined: Nov 2012
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QUOTE(madlocke @ May 30 2013, 08:37 AM) for those with location not working problem... wait for this fix to roll out to our shores.. did a factory reset yesterday, just ok for half day and it came back awhile ago swt. https://productforums.google.com/d/msg/mobi...YE/3LZEhiWACigJ and yeah thx for the info bro.  |
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