got my faulty power plug replaced at mac city apple authorised service center @ mac city 1u, just need my ipad mini serial number and immediately get a new one

okey hehe luper how the sync going on there lol

wat did you bring to claim the warranty? whole box incl ipad mini or only charger?? do u need to leave it there for few days before replacing?

u can bring ur serial num with ur plug itself.

they ngam2 got stock for my case, so i walk away with my new power plug

not need bring the ipad mini together? did they check or just listen to your problem then replace?

i brought mine

as long as you have the serial number with u, i think is okay.

that fella went in the room about 2-3min and come out with a replacement unit for me, did them check? no ide

How come i cannot change my ipad mini charger for free? The MACHINE's guy (in JB) told me to buy 12W charger for RM69. They told that the charger did not include in the warranty. WTF?! Damn. How come Apple can do such a silly mistake. I as a consumer was really disappointed with this situation.

is that a Authorized apple service centre?

i got the same experience , stuck at 87% on my 1st time charging but then i used ipad charger.Then got 100% charged on my 2nd time charging with ipad mini's wall plug & lightning cable.

This post has been edited by phyz: Apr 5 2013, 09:46 AM

Now sure what is the problem.
First time use charger charge until 84% then stopped.

After that I switch to another extension it charge all the way till full

go and exchange the adapter at apple authorised service center.
Its happen to me as well...

They allow exchange? Since it can still charge to full, just different output

Now every time you charge, it will reach 100%?
if you don't see any problem, maybe is your own extension problem

for my case, totally i charge for 10 times, only 1 time reach 100%.
they do exchange my adapter.

So after they changed it for u, it charges to 100% every time? Or problem still persists? The dock still heats up easily like before?

Maybe the battery faulty

Yes, it reach 100% every time i charge. (unless i unplug it before 100%. )
you mean the adapter still heat? hmm, cooler than before, but still you can feel the heat when you touch it.

The first few times after buying the iPad Mini I was just using the cable to manage and sync stuff. It was then charging without problems.

When I first used the charger to charge, it stopped charging when it reached 91%. I then switched off and on and since then further charging present no problems.

Its because of heat of the plug, turn off your power and let it cool and continue charging. U can claim warranty.

I know I can make a warranty claim. However, if there are no further problems, there is not a need to do so. Thanks anyway.

sure..hehe if u think its not a problem for you...its up to u lol..have fun with ur iPad