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Unifi Official TM UniFi High Speed Broadband Thread V17

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SUSwongth7
post Feb 12 2013, 04:59 PM

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QUOTE(toobad @ Feb 12 2013, 04:17 PM)
Any sifu's can help?

Please  icon_question.gif

thanks!
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i dont think anyone could help unless they really encoutered this problem themselves..until not i also i cant figure out whether is the router's setting problem, unifi problem or etc sweat.gif ...just hope that things will get better in next few days
toobad
post Feb 12 2013, 05:05 PM

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QUOTE(wongth7 @ Feb 12 2013, 04:59 PM)
i dont think anyone could help unless they really encoutered this problem themselves..until not i also i cant figure out whether is the router's setting problem, unifi problem or etc  sweat.gif ...just hope that things will get better in next few days
*
Well if the problem still persist, I may change the router, is it hard to setup? anyone experienced care to share some insights?
patienceGNR
post Feb 12 2013, 05:30 PM

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QUOTE(toobad @ Feb 12 2013, 03:15 PM)
My problem is the wifi does not work even if i use my laptop beside the router, regardless of its distance, it still has shitty speed. However, if i connect using LAN, it works fine, perfectly fine. And this happens like quite frequently, like for now, the wifi is working fine, yesterday night for about 4 hours i need to use LAN cable to connect to the internet.

So my question is, what is the problem? with the wifi signal? Router settings? Router problem?
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LAN works fine for me too when the WiFi isn't working! According to my cousin, it happens at night mostly and usually randomly throughout the day, he was playing Battlefield 3 earlier, his ping spikes to 999 - 1500ms and then back to normal, then spikes again after some time.

WiFi signal/settings within 192.168.0.1 control panel cannot modify. As above in my first post with picture attached, I tried to modify the setting and I get "No changes are made, continue?"

hmm.gif I think it's router faulty or entirely, the router itself is not properly made by L7. Are you using L7 router?
azim61
post Feb 12 2013, 06:04 PM

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QUOTE(Jeremy_John @ Feb 12 2013, 04:04 PM)
I very confused already, post here, post there or double post everywhere?  unsure.gif
Can a moderator please settle this?
You sure or not? My L7 i tried to change the wifi channel then it stated as change in the firmware but when i use my other ddwrt router to bridge to the L7 it detected the wifi channel was still stuck on channel 4 plus when ever i try to change a setting it will auto log me out and reboot sometimes never even press save just change page auto reboot =.= so it's really a piece of crap...
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I use inSSIDer to identify my channel, never got any prob since day 1 and never encounter ur prob in my L7
maybe it's my luck got "working" L7 or maybe the TM already fix it in the firmware
just disappointed coz L7 does not get any 3rd party firmware
toobad
post Feb 12 2013, 06:17 PM

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QUOTE(patienceGNR @ Feb 12 2013, 05:30 PM)
LAN works fine for me too when the WiFi isn't working! According to my cousin, it happens at night mostly and usually randomly throughout the day, he was playing Battlefield 3 earlier, his ping spikes to 999 - 1500ms and then back to normal, then spikes again after some time.

WiFi signal/settings within 192.168.0.1 control panel cannot modify. As above in my first post with picture attached, I tried to modify the setting and I get "No changes are made, continue?"

hmm.gif I think it's router faulty or entirely, the router itself is not properly made by L7. Are you using L7 router?
*
Hello,

Yes we are having the same problem! I cant modify the settings too, there are only options to configure NEW wireless setup. I thought of changing the channel as well to see it it will work lol, but cant find such option.

Uh its the one with white top, and orange side. D-link, with 2 antenna


patienceGNR
post Feb 12 2013, 06:33 PM

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QUOTE(toobad @ Feb 12 2013, 06:17 PM)
Hello,

Yes we are having the same problem! I cant modify the settings too, there are only options to configure NEW wireless setup. I thought of changing the channel as well to see it it will work lol, but cant find such option.

Uh its the one with white top, and orange side. D-link, with 2 antenna
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That is DIR-615 I believe. DIR-615 should be a better router than the L7. I am using it with DD-WRT firmware ( http://unifi.athena.my/ddwrt_guide.php ) and have no issues except I can't watch HyppTV.


SUSwongth7
post Feb 12 2013, 07:05 PM

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QUOTE(toobad @ Feb 12 2013, 05:05 PM)
Well if the problem still persist, I may change the router, is it hard to setup? anyone experienced care to share some insights?
*
if you are currently using tm's d-link router, u can try change to tp-link router or asus, the coverage is much better..but still, it doesn't solve the problem we mentioned above no matter which router u use
toobad
post Feb 12 2013, 07:16 PM

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QUOTE(patienceGNR @ Feb 12 2013, 06:33 PM)
That is DIR-615 I believe. DIR-615 should be a better router than the L7. I am using it with DD-WRT firmware ( http://unifi.athena.my/ddwrt_guide.php ) and have no issues except I can't watch HyppTV.
*
Ohh but my parents watch HyppTV, so that is not an option for me sad.gif


QUOTE(wongth7 @ Feb 12 2013, 07:05 PM)
if you are currently using tm's d-link router, u can try change to tp-link router or asus, the coverage is much better..but still, it doesn't solve the problem we mentioned above no matter which router u use
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It doesn't solve what problem?
SUSwongth7
post Feb 12 2013, 07:43 PM

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QUOTE(toobad @ Feb 12 2013, 07:16 PM)
It doesn't solve what problem?
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the problem mentioned previously in post #44, #45 lor rclxub.gif

This post has been edited by wongth7: Feb 12 2013, 07:43 PM
patienceGNR
post Feb 12 2013, 08:16 PM

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QUOTE(wongth7 @ Feb 12 2013, 07:43 PM)
the problem mentioned previously in post #44, #45 lor  rclxub.gif
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So, replacing router will not solve the WiFi problem??? sad.gif
SUSwongth7
post Feb 12 2013, 09:17 PM

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QUOTE(patienceGNR @ Feb 12 2013, 08:16 PM)
So, replacing router will not solve the WiFi problem??? sad.gif
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if your problem is just the wifi range, then u can try to get another router to solve the problem..but if the problem is more than just the wifi range as mentioned in post #44, #45...then getting another router wont really solve the problem...anyways..i think my connection is back to normal now biggrin.gif (tested with both tp-link & tm d-link router)
patienceGNR
post Feb 12 2013, 09:19 PM

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QUOTE(wongth7 @ Feb 12 2013, 09:17 PM)
if your problem is just the wifi range, then u can try to get another router to solve the problem..but if the problem is more than just the wifi range as mentioned in post #44, #45...then getting another router wont really solve the problem...anyways..i think my connection is back to normal now biggrin.gif (tested with both tp-link & tm d-link router)
*
It isn't my problem but cousin's lah, basically his issue is just WiFi goes cuckoo randomly, connection drops, authentication (mobile phones) fail. Only ethernet/LAN would work for that time being, not to mention his PC's ethernet card is somehow dead doh.gif
toobad
post Feb 12 2013, 09:43 PM

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QUOTE(wongth7 @ Feb 12 2013, 09:17 PM)
if your problem is just the wifi range, then u can try to get another router to solve the problem..but if the problem is more than just the wifi range as mentioned in post #44, #45...then getting another router wont really solve the problem...anyways..i think my connection is back to normal now biggrin.gif (tested with both tp-link & tm d-link router)
*
Ohh thanks for the clarification. Ohh because I thought i read somewhere few months ago that the stock modem that comes with the unifi package have its flaws i.e. the wifi connectivity issue. That is why I think most of them have since switched to a TP-Link or Asus for better wifi connectivity.

So i just want to check with those who have encountered this WiFi issue and then switched to a new router (TP-Link or Asus). Would it solve the problem?



QUOTE(patienceGNR @ Feb 12 2013, 09:19 PM)
It isn't my problem but cousin's lah, basically his issue is just WiFi goes cuckoo randomly, connection drops, authentication (mobile phones) fail. Only ethernet/LAN would work for that time being, not to mention his PC's ethernet card is somehow dead doh.gif
*
Lol, yeah, just imagine my frustration!

This post has been edited by toobad: Feb 12 2013, 09:44 PM
MonfereBlogspot
post Feb 12 2013, 11:20 PM

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Suppose to install UniFi VIP5 last Wednesday but due to some problems with the contractor so delayed to last Saturday. Then the contractor found out that there was a problem with the port so installation delayed again sad.gif

This post has been edited by MonfereBlogspot: Feb 12 2013, 11:22 PM
TSlengcaiboy
post Feb 13 2013, 11:57 AM

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QUOTE(MonfereBlogspot @ Feb 12 2013, 11:20 PM)
Suppose to install UniFi VIP5 last Wednesday but due to some problems with the contractor so delayed to last Saturday. Then the contractor found out that there was a problem with the port so installation delayed again sad.gif
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rilex later u will get thumbup.gif
virus699
post Feb 13 2013, 10:57 PM

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this is sux..

user posted image

user posted image

This post has been edited by virus699: Feb 13 2013, 11:01 PM
nazamlebaran
post Feb 13 2013, 11:18 PM

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Hi y'all,
Happy New Year!!!

I have an issue with my bill. I install Unifi back in November 2012 and I believe the promotion was 2 months free if you register online. Now Unifi wants me to pay the free 1 month since the promotion was only free 1 month.

My question is, anybody remember this 2 months free promotion if you register online back at the end of 2012? I don't have any record since I registered via phone during my Q&A with the unifi people.
TSlengcaiboy
post Feb 14 2013, 01:24 AM

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QUOTE(nazamlebaran @ Feb 13 2013, 11:18 PM)
Hi y'all,
Happy New Year!!!

I have an issue with my bill. I install Unifi back in November 2012 and I believe the promotion was 2 months free if you register online. Now Unifi wants me to pay the free 1 month since the promotion was only free 1 month.

My question is, anybody remember this 2 months free promotion if you register online back at the end of 2012? I don't have any record since I registered via phone during my Q&A with the unifi people.
*
whoa glad now u have unifi thumbup.gif

patienceGNR
post Feb 14 2013, 01:57 AM

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QUOTE(nazamlebaran @ Feb 13 2013, 11:18 PM)
Hi y'all,
Happy New Year!!!

I have an issue with my bill. I install Unifi back in November 2012 and I believe the promotion was 2 months free if you register online. Now Unifi wants me to pay the free 1 month since the promotion was only free 1 month.

My question is, anybody remember this 2 months free promotion if you register online back at the end of 2012? I don't have any record since I registered via phone during my Q&A with the unifi people.
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Sorry to say that since you don't have any black & white, a.k.a written proof, you don't stand a chance.
dannygeni
post Feb 14 2013, 10:25 AM

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Unifi mail down today? Anyone log in this morning?

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