I take most things from a flip-floppy govt with a pinch of salt, and thanks for your info and insights. Hopefully things will get faster and cheaper for us in the future.

Bye bye to 8mbps. Am on Unifi lite now.

ADSL and voice line are separate and distinct services even though they come thru the same line. They use different frequencies. I kena the same problem as you quite a few times when I was on 1,4 and 8mbps....no dial tone but internet still works. And on most of those times, my neighbors' voice lines would be down too. If your whole taman is affected, TM is probably aware of the problem already, but you should lodge a report together with your neighbors.

TM will charge RM50+GST for a site visit only if the problem lies in your phone line. If the problem lies in their equipment, there will be no charge. Since your whole taman is affected, it's quite certain that the problem stems from TM's equipment. Hope your voice line is restored soon!

Great to hear that!

I dunno if it's worthwhile for u, but a home alarm using GSM instead of yr landline could be more robust. However it will entail an additional expense.

First try your old adapter using a know-working power outlet. If it's really dead, then bring the adapter to any electrical shop to look for a replacement unit that has the same output and polarity; those shops along Jln Pasar, Pudu should be able to sell you one.

Adapter prices range from RM10 to RM45 depending on brand and quality. Suggest you look for one that's around RM18-19 for safety's sake.

I got unifi lite last week. No regrets. Cheaper and faster upload speed. Am passing my d'link modem to a friend who can use it.

Share with u my experience. Hopefully I won't type too much

Years ago when I was on the 4mbps package, my speed dropped to 2000+ kbps. Dialed 100 and complained, no use. Went to TM Point and complained...also no effect. According to them, all was normal. And my speed was stuck unwaveringly at 2000+kbps.

Got fedup. Made a printscreen of my modem stats, printed out hardcopies, and put a copy onto a pen drive. Went to the TM technical dept, registered at the guardhouse, left my IC with the guard and went to see the head of the dept. I politely explained my problem, gave him the hardcopy and he transferred the jpg file from my pen drive to his pc from my pen drive.

The head of the tech dept was quite a pleasant fellow. He pulled out a clipboard and showed me all the other complaints he had from the streamyx users on my street. And then he explained there was a power cable problem; the fluctuations in the electricity supply was causing problems and had also probably damaged the DSLAM in my area. Not enough power and/or damage had caused it to fallback to a lower speed. He then asked me to be patient for a week and they would try to fix it ASAP. I thanked him, shook his hand and left.

On the following day I saw ppl digging out the cables that ran to the DSLAM and putting in new red plastic pipes. The next day I saw a technician fiddling with the internals of the DSLAM, and that evening my speed was back to a proper 5000+kbps for my 4 meg package.

Hopefully you won't have to go thru what I had to do. I'm no techie, but maybe since they say the cable problem is fixed, you could call 100 and ask them to reset your port and/or check that you are properly capped. Dunno if the DSLAM box serving you is still "stuck" at the lower speed, and has to be told that it's ok to resume normal bandwidth? Good luck!

Glad things worked out for u!

About that girl...if u r not in any relationship, go for it! (serious!). Sometimes fate works in mysterious ways....maybe your adapter going kaput was the way for u to meet her.

In the past, the Daily Express was most instrumental in solving my neighborhood's filthy water and power woes.
Hopefully u won't have to avail of the hotline again, but if TM doesn't rectify your situation, no harm in giving them a firm nudge!

You can lodge a complaint here:
https://aduan.skmm.gov.my/

But before you make a report, just a thought: the symptoms you described in post #2433 are rather similar to what I experienced about 11 years ago when I was on Streamyx 1mbps.
I complained, TM checked the line outside and the dslam...no problems. I complained again and the technician came to check the line in my house...it was my internal wiring that was to blame. I had my house wiring changed the next day and those problems stopped.