QUOTE(theringbearer74 @ Jan 18 2013, 03:54 PM)
not met them. just saw them from the waiting room.
too many cars for the clinic. suppose sent there 10am but the korean guys have a wrap-up meeting that morning. change to afternoon.. sending my car at 2.00 pm.
can see my car still park outside until 5.24pm they bring it inside..
but no one even not the korean engineer checking my car until 5.42pm.
after 20 min checking... they conclude this is the first time happened.
need to order from korea if no stock.
they said its the 'coupling' problem.. not sure what coupling he meant..
but, i filled up the 'form of service satisfaction'. put some suggestion for them to improve their service and experdite the process.
no need for me to wait 4 1/2 hours just to get the answer "no stock, need to order, will call back later".
Heyyyyyy bro !! you're back.. !! too many cars for the clinic. suppose sent there 10am but the korean guys have a wrap-up meeting that morning. change to afternoon.. sending my car at 2.00 pm.
can see my car still park outside until 5.24pm they bring it inside..
but no one even not the korean engineer checking my car until 5.42pm.
after 20 min checking... they conclude this is the first time happened.
need to order from korea if no stock.
they said its the 'coupling' problem.. not sure what coupling he meant..
but, i filled up the 'form of service satisfaction'. put some suggestion for them to improve their service and experdite the process.
no need for me to wait 4 1/2 hours just to get the answer "no stock, need to order, will call back later".
Told you all not to step inside that SC oredi.. !! I was moaning and moaning over and over again about their
SC entah-aper-one-kind-of customer's service and repair.. walalalalalalahhhhh
Ehh wait.. you mean Naza Kia Setapak SC right.. ?
This post has been edited by Ah_Bear: Jan 18 2013, 06:23 PM
Jan 18 2013, 06:20 PM

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