I feel Digi Preorder iPhone 6/6 plus this time totally misleading. Many inconsistent information and they also not mention clearly.
DiGi iPhone Discussion Thread | V6 , Discussion on DiGi rates & plans only.
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 Nov 5 2014, 08:46 PM
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#41
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445 posts Joined: May 2006  
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Nov 6 2014, 01:06 AM
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#42
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445 posts Joined: May 2006
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QUOTE(Kezman88 @ Nov 6 2014, 01:01 AM) Sigh....... Left 6 unit i6 plus gold 64gb at digi Penang, don't know shall wait or not ...... >_< How many people more? |
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Nov 6 2014, 01:46 AM
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#43
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445 posts Joined: May 2006
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Sad nia, Saw those pre order from maxis already got their nice iPhone 6/6 plus.
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Nov 6 2014, 03:01 AM
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#44
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445 posts Joined: May 2006
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Nov 6 2014, 10:11 AM
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#45
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445 posts Joined: May 2006
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QUOTE(fruitler @ Nov 6 2014, 10:09 AM) Just received call, GDEx will send my set on 12pm, hooray! Do you get tracking number? |
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Nov 6 2014, 10:30 AM
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#46
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445 posts Joined: May 2006
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QUOTE(jolinesoo @ Nov 6 2014, 10:28 AM) same here!!!! i'm very angry talk to their customer team !!! really brainless So did the customer service agent let you know the tracking number?they nowaday when problem they cannot solve they just push to other party.they cs still want to say u just call the GDEX halfway i stop him , i asked how i'm gotta to ask GDEX company without any consignment no information provide by DIGI.... do you feel funny ?? then he just say hold on i go refer the 2nd level team ... WTF  |
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Nov 6 2014, 10:54 AM
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#47
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445 posts Joined: May 2006
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Anyone from penang area get call from Gdex?
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Nov 6 2014, 10:57 AM
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#48
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445 posts Joined: May 2006
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QUOTE(jolinesoo @ Nov 6 2014, 10:56 AM) not yet , maybe tomorrow .. normally parcel post out from KL, Selangor ,Shah Alam to penang else 1-2days inside ... If they really post yesterday, most of the time today can get. |
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Nov 6 2014, 12:04 PM
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#49
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445 posts Joined: May 2006
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QUOTE(sakurazz @ Nov 6 2014, 11:59 AM) Mine existing digi user You from penang area?My plan got activated midnight just now m Got my phone just now from gdex No tracking number, my digi status still empty, and worst still I got email yesterday stating I'm getting my phone 21st |
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Nov 6 2014, 12:07 PM
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#50
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445 posts Joined: May 2006
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QUOTE(vinnlim @ Nov 6 2014, 12:06 PM) yeah you receive call at what time?you from penang island?finally i receive from Gdex call in penang sound good hope ur guys and gals get ur soon on my way to gdex now good luck |
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Nov 6 2014, 01:14 PM
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#51
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Junior Member
445 posts Joined: May 2006
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I dun understand why Digi say 5% of pre order stock delay. But walk in customer able to buy iPhone. Pre order customer should serve first i suppose. Really misleading. Not fair for pre order customer unable to pick up in store where stock is available there.
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Nov 6 2014, 04:53 PM
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#52
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Junior Member
445 posts Joined: May 2006
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I just receive my iPhone 6 plus from Gdex at 4.30pm.
Initially Gdex guy come my home,i not at home. Then he ask me to call him when free,call him at meet nearby and take my parcel. DIGI customer agent can not trust. Tell me no tracking number. |
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Nov 6 2014, 05:06 PM
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#53
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445 posts Joined: May 2006
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QUOTE(willi_chs @ Nov 6 2014, 04:55 PM) Oooo... looks like mine will gonna have the same situation, but I'm still at work! Kulim area,Kedah.Wic area u in? |
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Nov 6 2014, 09:42 PM
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#54
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Junior Member
445 posts Joined: May 2006
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QUOTE(toadhall @ Nov 6 2014, 08:59 PM) wth.. jsut called digi CS... and they said it will take 5 days for my nano sim to activate??? what the........5 day to activate. are they serious........ |
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Nov 6 2014, 09:44 PM
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#55
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Junior Member
445 posts Joined: May 2006
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QUOTE(jolinesoo @ Nov 6 2014, 07:52 PM) now have consignment no. , so tomorrow morning operation hours u can call up near by ur state GDEX You can call them to self pick up at Gdex nearby center. This is what i do for my iPhone 5.to make confirm izzit will resend or u want go there to collect urself.  |
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Nov 6 2014, 10:08 PM
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#56
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Junior Member
445 posts Joined: May 2006
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QUOTE(hsyong @ Nov 6 2014, 10:00 PM) Looks like something wrong with my new SIM activation. seriously their customer service need improve a lot and a lotNot MNP, just using same DIGI number and upgrade/change plan. I called this afternoon and told to wait 2-4 hours... nothing happened. Just now called again and now the CS said he will pass it to his manager to handle, and wait another 1-4 hours  |
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Nov 7 2014, 03:05 AM
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#57
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Junior Member
445 posts Joined: May 2006
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QUOTE(tzxsean @ Nov 7 2014, 01:34 AM) called hotline for second time to activate my new sim card :S Did they activate your new nano sim card?i just dun care to call Digi helpline as my prev sim card is nanosim. Been bad experience with them for the pre order of iPhone. Just lucky to get on launch date. |
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Nov 7 2014, 11:13 AM
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#58
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Junior Member
445 posts Joined: May 2006
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I just using my old nanosim on my iPhone 6 plus. Lazy to call CS as always not so helpful recently. May be they will sms us to chance sim card ones activated i think. This what happen when i purchase iPhone 5 about 2 year ago.
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Nov 7 2014, 06:23 PM
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#59
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445 posts Joined: May 2006
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QUOTE(tzxsean @ Nov 7 2014, 05:33 PM) I bought my air jacket there RM129 This case very hard to remove after apply. |
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Nov 7 2014, 06:26 PM
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#60
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Junior Member
445 posts Joined: May 2006
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QUOTE(hsyong @ Nov 7 2014, 05:08 PM) Went to Switch just now. No Spigen cases yet. Looks like have to go naked for a while. I brought thule case from switch.PS: 25 hours... SIM still not active. 
This post has been edited by beanbeanchong: Nov 7 2014, 06:26 PM |
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