QUOTE(tbheng @ May 14 2013, 11:38 PM)
I called the CS yesterday morning to ask for the same thing. They said will call back, but still no news from them.

QUOTE(tbheng @ May 14 2013, 11:47 PM)
You can call the CS to ask for your card approval date.
Based on my call with the CS, I notice the anniversary date is one year after my card embossed date (not approval date).
Still waiting for the quarterly CB get posted, and see what dates they based on.
I called the CS and asked for the same agent why no call back after 2 days. She put me on hold for more than 10 min and gave me a stupid answer on RM50 CB.

I fired she kaw kaw that I was asking about the 3% quarterly CB. She promised to get the watami product team to call me within an hour.
One guy called me back, at first he gave a generic answer and kena from me again...cutting the story short...
Then he told me the approval date is the same as card emboss date. This is the forth version of the answer for the same question I asked in the past 3 months.

Really lost confidence on their CS.
He told me his answer is the correct one as he in charged of all AEON cards in the CS.
He said the quarterly CB will be processed before the next statement after 3 month from card approval date.
I also requested them if can put the date range in the CB transaction description. He said will put in as customer feedback.
I took the opportunity to ask him the following questions:
Q1. Why can't pay watami cc from maybank2u?
A1. Still in progress, no date when it is ready.
Q2. Can setup favorite payee in maybank2u to pay watami cc?
A2. AEON has no plan on this.
Q3. Why can't pay AEON cc via IBG to Citibank any more? (I asked this as I remember ronnie mentioned this before, but it is still stated as a valid payment mode in the statement.)
A3. Can. There was a slight change. Select Fund Transfer instead of CC Payment. (If I understand what he meant, refer the screenshot I attached here. For those having AEON cc, you can try it.) This will be available for watami in the future too.
This post has been edited by tbheng: May 16 2013, 12:26 AM Attached thumbnail(s)