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Home Networking ASUS Malaysia Networking User & Technical Support, Managed by ASUS Malaysia Representative

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sHawTY
post Mar 21 2025, 11:21 AM

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QUOTE(blacktubi @ Mar 21 2025, 09:01 AM)
SNIP
I'm unable to access the web GUI at all. How can I disable DDNS?

I've tried both DDNS and the IP address, but neither works.

Right now, I can only manage the router through the app.
sHawTY
post Mar 21 2025, 09:05 PM

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QUOTE(blacktubi @ Mar 21 2025, 05:00 PM)
You cant access the web GUI locally? Something must be very wrong for this to happen.
I finally managed to access the web GUI using the URL: https://www.asusrouter.com:8443.

It turns out the issue was caused by the latest firmware update disabling DDNS. shakehead.gif

ASUSmy Please escalate this to your firmware engineering team and ask why the update disabled the previously configured DDNS settings.

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sHawTY
post Mar 21 2025, 09:16 PM

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Additional info: ASUS removed www.asus.com from the DDNS list in the latest firmware—no wonder my previously configured DDNS was disabled. doh.gif

ASUSmy Was this an intentional change or a mistake?

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This post has been edited by sHawTY: Mar 21 2025, 09:28 PM
sHawTY
post Mar 24 2025, 03:18 PM

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QUOTE(ASUSmy @ Mar 24 2025, 11:53 AM)
all the China SKU router will be the same.
Only China units is affected or global units too?
sHawTY
post Mar 25 2025, 12:24 PM

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QUOTE(blacktubi @ Mar 24 2025, 09:55 AM)
Just wondering do you see ASUS DDNS from the ASUS ROUTER app?
I can’t find the DDNS configuration in the app. Can you guide me on where to locate it?
sHawTY
post Mar 27 2025, 12:07 PM

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QUOTE(ASUSmy @ Mar 27 2025, 10:50 AM)
The DDNS setting should be located at Setting->WAN->ASUS DDNS inside the ASUS Router APP.
This is all that's available in the WAN setting in the APP

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