already sell more than 1000unit from past few year...nothing problem with warranty for lenovo item at this moment...grey import is grey import...international warranty is international warranty....u should know that...
sure they can deny if they want...even ur item is local set also they can deny if they want...no offence..

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Added on December 28, 2012, 10:20 pmu too depending on website...but actually international warranty works like normal...if ur item sell in that country...for sure u can claim any warranty and service...very simple thing...just bring to any lenovo service center...this procedure works for almost manufacture...some ask for proof of purchase...some no need...just check serial number is ok...proof of purchase is doesnot mean u need to bring receipt from origin country...just proof of purchase from who u r buying..if u buying in malaysia...so receipt in malaysia should be no problem...why they want ask ur reseller of supplier receipt of purchase? just wasting their time...from item come malaysia also already go through by a few distributor, dealer and reseller...
but lastly, its ur money...just buy from whichever u think safe for u...with saving u get from the cheap price already can cover alot including part and extra thing...some item is less rm1k-3k from retail price...u can buy another extra laptop for spare part if u "toooo worry" about warranty....




This post has been edited by ajul: Dec 28 2012, 10:20 PM

No offence bro. But the truth is international warranty only applies when the set is bought from authorised distributor in US. I did not say this or invent this, but it is very clearly written in the international warranty terms. It does not work the way u think. (think Toshiba international warranty. It doesnt work here if u show them receipt from local. This is confirmed)

However like i said if Lenovo Msia dont bother about it, then thats good news for everybody. But if they do like toshiba then u and ur buyer gonna face problem.

the true also...even not authorized reseller also take the stock from authorized..and vice versa...this is business...making profit is the first place...for sure all item is come from manufacture and must go through distributor first...reseller authorized or not authorized also take same stock and mybe same source...just check serial number for validate the unit..no matter it come from China, US, Singapore, or Thailand...if got warranty...it will show in their database...

now u talk about lenovo or about toshiba?
some toshiba model cant claim here bcoz in local not selling same model...if selling same model sure can claim...even model number not same...thats totally different...i got a few cases....the nearest u can go to singapore...

but u buy for warranty or bcoz of spec? local model selling rm6k...US Model sell rm3k-5k...u choose...rm3k u can buy 2unit and the 2nd as spare part...rather than 1 unit...later got problem...also take a lot time for solve...even macbook pro rm8K sometime also got hardware issued....and lastly, its ur money...

toshiba, sony is manufacture from japan...lenovo+IBM, HP, Apple, Dell using policy in US...international warranty term from US company is different with manufacture from Japan...but not so much..only company/distri/reseller make it complicated...bcoz dont want give service to people that not buying from them....

This post has been edited by ajul: Dec 29 2012, 12:07 PM

the US set can not upgrade warranty , what point to buy ? now laptop very fragile , lot of time use over just one year already have problem .

i just need pay around rm 200 for total 3 year warranty if i buy local set, i can sleep well and shout on customer services if i not happy with the services. if buy US set, everyday i in afraid , scare one day suddenly international warranty change policy, i but laptop over 2k, not buy vegetable, need reliable , why need find those unknown sources?

future more, the MO number for US set is different from Local set, some model with different configuration, example i saw US set wit msata, but local set do not have, what if the msata spoil ? where to find same spare part ?


to be honest, Ajul was famous complain by other because selling those US set/ refurbish unit, can search dispute section there ==

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Added on December 30, 2012, 6:50 pmyou said other seller do not want give services to ppl, so how you act to your customer ?

http://forum.lowyat.net/topic/2401654/+200



This post has been edited by yks8845: Dec 30 2012, 06:50 PM

To be fair, Ajul always state up front to his customers the status of his sets. Buyers should fully understand what he say Some buyers were so blinded by the good deals they didn't pay attention

Anyway, thank Ajul, for sharing your experience

now talk about Lenovo...not about HP Pavilion old story...thats different issued...
but just get a life...
atleast i already comes with alternative item and great price plus original warrnty...u can check with lenovo helpline and provide serial number for checking..got alot great review from customer...and some bad review also...thats no problem with me...

u also do business right? u got 100% good review? sure not right? hahaha...so just get ur life...

FYI, some "good" reputable seller u think here in LYN...also take and buy stock from me...and some Lenovo Sales Person also take stock from me....hahaha

This post has been edited by ajul: Jan 1 2013, 12:38 AM

Very informative thread. Bump.

seen some lenovo y510p selling at mudah damn cheap..feel like pull the trigger lioa..but worry the warranty issue.

you dont feel something is weird when a price tag is too low?
make sure u get the malaysia set to avoid any warranty issue

but the price really cheap, i missed a used y410p malaysia set yesterday sold at 2k
only few days old with 2 years lenovo malaysia warranty.