Dec 28 2012, 03:58 PM
QUOTE(ajul @ Dec 28 2012, 03:09 PM)
r u sure with ur statement? i already sold more than 100set of US set lenovo model...nothing problem for warranty claim here...u can pm my buyer as well to ask...dont talk like chicken if u dont know nothing...learn from experience is more better from u just learn from talking only...
click my successfull tradelist for record...almost my stock from US...
Added on December 28, 2012, 3:15 pm
and the funny thing..if malaysia distributor set come from china...izzit they need to show proof of purchase from china? haha...u dont know nothing bout how business work... i think but u try to give false statement...proof of purchase mean just receipt...if u buy here just show receipt from company here...nothing problem if that set from US, China, Singapore or what...if warranty available mean warranty is available and can claimable here...if u buy from ebay just show ebay receipt...what is the problem? nothing problem at all...for Apple product...even proof of purchase also no need for claim warranty....
Ajul, how is Lenovo Malaysia handling International Warranty from grey import units? Share with us your clients experience. TQ click my successfull tradelist for record...almost my stock from US...
Added on December 28, 2012, 3:15 pm
and the funny thing..if malaysia distributor set come from china...izzit they need to show proof of purchase from china? haha...u dont know nothing bout how business work... i think but u try to give false statement...proof of purchase mean just receipt...if u buy here just show receipt from company here...nothing problem if that set from US, China, Singapore or what...if warranty available mean warranty is available and can claimable here...if u buy from ebay just show ebay receipt...what is the problem? nothing problem at all...for Apple product...even proof of purchase also no need for claim warranty....
Checking on Lenovo site:
http://support.lenovo.com/en_US/research/h...?DocID=HT074528
"Below documentations are required prior to performing IWS service,
– Proof of purchase.
– Proof of Travel e.g. Passport with valid visa to or passport from country where product is purchased, other travel document (Hong Kong/Macau home return Permit) in lieu of passport.
"
Also here:
http://support.lenovo.com/en_US/detail.pag...ocID=MIGR-58926
"Customers requiring International Warranty Service in any of the ASEAN countries may be asked to provide one of the following in order to obtain IWS warranty repair service; proof of company identification (company letter, email, business card, company badge with photo ID), proof of purchase (purchase receipt, official order, delivery note, sales memo, or invoice), and/or proof of travel (passport with valid Visa to or from country where product was purchased, or other travel documents"
Also see here:
http://blog.lenovo.com/products/lenovo-int...-facts-and-tips
"There are certain countries that may require a proof of purchase or proof of proper importation before you can receive an IWS service and there may be fees or restrictions that apply when and if you need IWS.
• Indonesia
• Malaysia
• Phillippines
• Singapore
• Thailand
• Vietnam
• China
• Argentina
"
Quote
Some buyers were so blinded by the good deals they didn't pay attention 
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