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chinyeesiang
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May 25 2014, 10:25 AM
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Getting Started

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QUOTE(mkabw90 @ May 25 2014, 02:39 AM) Have u tried reformatting the laptop,if safe mode has no problem might be a problem with windows system files.also,check if the fan got dust.might be the reason why it shoot to 100%.for kernel processor power error 37,u can try refer to this http://answers.microsoft.com/en-us/windows...08-667827854ec1For dchp clients event 1001,try this one http://www.dslreports.com/forum/r24264123-...urce-DHCPClinetAbout the fan problem,try this, http://ask.metafilter.com/82014/fan-on-laptop-wont-turn-offHope it helps  Reformatting isnt really my choice right now as i am having lots of work with college , i will try reformating next week during my sembreak if illegear still havent solve it. Checked around with my BIOS , no Power option tab or anything related to power in BIOS Disabled the bluetooth , DCHP client still happens so does the wifi hanging on startup , except for this time there used to be 2 DCHP client error , now its only 1. My heat sink is perfectly fine , no dust stuck , as i clean it frequently. There is no other reason to download anyother 3rd party to control my fan speed because i already have a fuction key that controls it , and it fails to control it when it reacher 100%.
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chinyeesiang
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May 25 2014, 10:27 AM
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Getting Started

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i am starting to suspect its my SSD that is faulty as a technician told me my laptop loads slower than usual after startup, slow opening apps, scrren icons takes time to comes out etc.
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mkabw90
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May 25 2014, 10:56 AM
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Getting Started

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QUOTE(chinyeesiang @ May 25 2014, 10:27 AM) i am starting to suspect its my SSD that is faulty as a technician told me my laptop loads slower than usual after startup, slow opening apps, scrren icons takes time to comes out etc. When ure free,try using only hdd.remove ssd.if okay then for sure ssd problem.for fqn problem might be motherboard fan controller faulty?its best u pm prince j for support.what about your thermal compound?still okay,why dont u change it.might help with the fan This post has been edited by mkabw90: May 25 2014, 10:58 AM
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mkabw90
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May 25 2014, 11:30 AM
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Getting Started

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QUOTE(chinyeesiang @ May 25 2014, 10:27 AM) i am starting to suspect its my SSD that is faulty as a technician told me my laptop loads slower than usual after startup, slow opening apps, scrren icons takes time to comes out etc. Found this,might be the same with yours. http://www.rockpapershotgun.com/2014/01/30...-ssds-reliable/
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chinyeesiang
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May 25 2014, 11:34 AM
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Getting Started

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I just discovered the shutting down problem was caused by NVIDIA drivers. after i reinstalled the nvidia drivers i am able to shutdown nicely now .
Also the wifi and start menu problem seems to shortened by alot after the nvidia driver is reinstalled , from hanging for 2/3 min to just arnd 15 sec, but i am not convinced it is normal for my start menu to hang for 15 sec and for the wifi to hang for 15 sec too.
Compared to my none SSD desktop which turns on slower but when it turns on , wifi is already connected and nth hangs.
also i noticed that 15 sec after i turned on , my desktop will suddenly refreshes everything and it is that moment that the wifi and all the hanging problems gone away, i checked my event viewer , it is now filled with kernel processing power error 37 i suspect it is the problem causing it
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mkabw90
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May 25 2014, 11:53 AM
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Getting Started

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QUOTE(chinyeesiang @ May 25 2014, 11:34 AM) I just discovered the shutting down problem was caused by NVIDIA drivers. after i reinstalled the nvidia drivers i am able to shutdown nicely now . Also the wifi and start menu problem seems to shortened by alot after the nvidia driver is reinstalled , from hanging for 2/3 min to just arnd 15 sec, but i am not convinced it is normal for my start menu to hang for 15 sec and for the wifi to hang for 15 sec too. Compared to my none SSD desktop which turns on slower but when it turns on , wifi is already connected and nth hangs. also i noticed that 15 sec after i turned on , my desktop will suddenly refreshes everything and it is that moment that the wifi and all the hanging problems gone away, i checked my event viewer , it is now filled with kernel processing power error 37 i suspect it is the problem causing it Good to know some problem are gone.have u checked the power option at control panel?change to high performance.maybe can make error 37 go away.
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chinyeesiang
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May 25 2014, 12:12 PM
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Getting Started

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My power options are always on high performance.
After thinking for a while , i went to the minimum processor state in the advance power option i changed it from 5% to 100 % and kernel power is solved!^^ i had rebooted 3 times and no kernel power problems yet ^^
now the main thing is , i still need to wait for 15 sec for my laptop to be usable after startup as stated above , 15 sec later my laptop will refresh it self and everything is smooth and the wifi connects. Prince J could you help ?
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mkabw90
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May 25 2014, 12:19 PM
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Getting Started

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QUOTE(chinyeesiang @ May 25 2014, 12:12 PM) My power options are always on high performance. After thinking for a while , i went to the minimum processor state in the advance power option i changed it from 5% to 100 % and kernel power is solved!^^ i had rebooted 3 times and no kernel power problems yet ^^ now the main thing is , i still need to wait for 15 sec for my laptop to be usable after startup as stated above , 15 sec later my laptop will refresh it self and everything is smooth and the wifi connects. Prince J could you help ? That is normal to me.if u want no wait,reformat it  or run ccleaner or advance system care.
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chinyeesiang
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May 25 2014, 01:01 PM
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Getting Started

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but i am using SSD and i have very little apps to boot on startup o.o
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SoZa
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May 25 2014, 02:31 PM
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Getting Started

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QUOTE(Prince J @ May 13 2014, 11:08 AM) Hey SoZa, What are your CPU and GPU temperatures? hi Prince J sorry for the really late reply, i just had time with my laptop, my laptop started again to beep, overheat and shutting down after 20 minutes of game play its weird i tried to run furmark for 30 minutes and nothing happen but when i tried to run games it happen as you can see, the maximum temperature is only 72°C, is that is the maximum temperature threshold?
GPU_Z_Sensor_Log.txt ( 442.86k )
Number of downloads: 17
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chinyeesiang
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May 26 2014, 12:02 PM
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Getting Started

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kernel processor power error reoccured again .....
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TSPrince J
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May 26 2014, 01:51 PM
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QUOTE(SoZa @ May 25 2014, 02:31 PM) hi Prince J sorry for the really late reply, i just had time with my laptop, my laptop started again to beep, overheat and shutting down after 20 minutes of game play its weird i tried to run furmark for 30 minutes and nothing happen but when i tried to run games it happen as you can see, the maximum temperature is only 72°C, is that is the maximum temperature threshold?
GPU_Z_Sensor_Log.txt ( 442.86k )
Number of downloads: 17Hi I have dropped you a pm. QUOTE(chinyeesiang @ May 26 2014, 12:02 PM) kernel processor power error reoccured again ..... Dear chinyeesiang, If that error occurs after sometimes I suggest you to try a simple reformat to see if the issue still persists.
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TSPrince J
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May 28 2014, 04:03 PM
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Metallic pink ILLEGEAR RE-17 of a female gamer!
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ChAOoz
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Jun 4 2014, 10:46 AM
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Guys planning to replace my HDD with SSD on P151EM.
Any great brands to recommend ?
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keyzjh
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Jun 4 2014, 07:34 PM
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Getting Started

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I have an RE-15 with i7-4700MQ and the temperatures have been quite bad. I have been hitting 100C while playing Dota 2, which is alarming.
I bought the IC diamond upgrade and the temperatures are still horrible. And the fact that I live in the UK (ambient temperatures lower than Malaysia) means there is a problem here.
Could thermal paste be the problem?
Note: I am not going to send it back to Illegear via postage, I almost lost my laptop the last time I sent it via postage.
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TSPrince J
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Jun 4 2014, 09:23 PM
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QUOTE(keyzjh @ Jun 4 2014, 07:34 PM) I have an RE-15 with i7-4700MQ and the temperatures have been quite bad. I have been hitting 100C while playing Dota 2, which is alarming. I bought the IC diamond upgrade and the temperatures are still horrible. And the fact that I live in the UK (ambient temperatures lower than Malaysia) means there is a problem here. Could thermal paste be the problem? Note: I am not going to send it back to Illegear via postage, I almost lost my laptop the last time I sent it via postage. Dear keyzjh, That sounds terrible and very rare. By "100 C", do you mean GPU temperature or CPU temperature? Could you send us a screenshot to support@illegear.com with your serial number? This post has been edited by Prince J: Jun 4 2014, 09:24 PM
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TSPrince J
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Jun 4 2014, 09:25 PM
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QUOTE(ChAOoz @ Jun 4 2014, 10:46 AM) Guys planning to replace my HDD with SSD on P151EM. Any great brands to recommend ? Hey ChAOoz, Crucial, plextor and Samsung 840 EVO are great choices.
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keyzjh
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Jun 5 2014, 12:58 AM
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Getting Started

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QUOTE(Prince J @ Jun 4 2014, 09:23 PM) Dear keyzjh, That sounds terrible and very rare. By "100 C", do you mean GPU temperature or CPU temperature? Could you send us a screenshot to support@illegear.com with your serial number? I meant the CPU temperature. GPU is fine. I can ramp the temperature to 100C again but isn't that the maximum temperature before the processor fails? I do not want to risk the processor failing whilst having no resources for repairs now. Currently I have disabled turbo boost to keep temperatures in the high 80s range (max frequency 2.4GHz).
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infested_ysy
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Jun 5 2014, 09:04 AM
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Between Gigabyte P35W V2 and one of Illegear's custom laptops (I'm assuming these laptops are of that sort), which one is better?
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