Anyone here who pre-ordered got an email from Jolla asking to pay just yet? Jolla keeps mentioning everyone who pre-ordered will get a device, but priority seems to be to those from EU for the first AND second pre-order batches only.

Was hoping to get mine before the end of the year, but now I'm not so hopeful :/

yeay, I am not alone im just like you, waiting for Jolla's email, haha
I believe it will come to Asia soon enough. If you view from their(Jolla) perspective, business-wise, it is a more 'secure' approach to hit the EU countries first especially in Finland itself. They are a new brand,and to go worldwide at launch would be too much to bear for them as not many people are aware of them. Should allow them time to build their rep in the smartphone world

Just not happy at how those outside the EU have not received any form of communication (not just email, but also on their FAQs) to let us know if our orders are getting shipped at the same time as the EU orders.

It doesn't make sense if we pre-ordered in May, only to see people walk in to stores in Finland in December to pick their units up, and Jolla does nothing to ease our worries.

saw some jolla phone on ebay.com (not MY) up for bid..is it safe?

Finally arrived


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i take that you're not in Malaysia..damn EU

I'm in KL... won't be back in EU for a couple of months...

This post has been edited by biatch0: Jan 14 2014, 07:09 PM


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wow..very nice. how much does it cost when converted to MYR?

any issue using Jolla on 3G/4G band at Malaysia?

Phone was about 1800, courier back was another 500. The Limited Edition TOH has just arrived in UK, so shipping for that will cost another bomb - haven't decided maybe I'll pick it up when I head to EU in a few months.

4G LTE is still disabled in the current firmware, so I can't tell you if it works.

This post has been edited by biatch0: Jan 15 2014, 11:26 AM

how has it worked so far, up to satisfaction?
give some review

My full thoughts can be found in the link in my signature.

Aw man, I too received their email reply after a long time - made me think that they had no interest in customers currently 'beyond' their reach.

Well, I got my reply for both my queries within 24 hours when I emailed them in December, so it's still a hit and miss affair.

But the reply was one of the worst replies I've ever received in terms of content, as I was bitterly disappointed at how Jolla has conducted their pre-order campaign.

My query was simple: since Jolla has claimed that "all" pre-orders have already been shipped, why have we (those who ordered outside of EU) not gotten the confirmation email?

I finally got my reply on the second query (first response wasn't satisfactory; I think they misunderstood me). Here's the response:

Hi,

thank you for your message.

Like stated in our earlier message, pre-bookers in the EU, Norway and Switzerland have been promised some level of availability and we are now serving pre-bookers in these countries.

However, we are working hard to serve all our pre-booking customers from all countries as quickly as we can. During Q1 2014, we will expand our sales and distribution network to more markets, serving first all pre-booking customers in those markets. At this point we ask you to stay tuned for further information on availability.

Have a great day!

Sincerely,
Jolla Customer Care

---

So basically, all of us who pre-ordered and not provide an EU address have just paid 40 euros for a t-shirt. If Jolla decides that they will not expand to SEA, or "are still working on expanding our sales network", then there's a high chance that we may have burned 40 euros.

It's such a pity though. Such a nice phone.

ouch, 40 EU is alot of money. feels sorry for u

Yea man, not an impression any upcoming company would want to imprint onto its current/future customers.

even MSFT had to buy Nokia to cover/understand SEA market. Jolla won't cut for SEA market at this moment..

Well, to be fair... they did state that the 40E/100E packages gave you the chance to pre-order and that you should take the 0E package if you were in an unsupported country. At the same time, the 40E was never meant to include a discount of any kind and stated clearly to include only a T-shirt and the option to pre-order... so the 100E package was obviously better in every way (included T-shirt AND 100E discount on device). Even if you did pre-order the 40E bundle and provide an EU address, you'd still pay full price for the device.

The price isn't what bugs me. I would gladly pay full price for the device. What really got to me was the "pre-order campaign" itself. If you will not honour pre-orders outside the EU, why open the 40E option for ROW customers in the first place?

The 100E and 0E option would have been perfect, since those outside the EU can register their interest for free. The 40E option clearly stated that "once the Jolla is ready, you'll be the first to receive it".

In any case, how is the Jolla working out for you? Can use as daily driver already?

The 40E said when the Jolla is available you can place a priority preorder (and you get a t-shirt). It's just that all of the options were badly worded and unclear (as is proven by the past few pages full of people confused about the preorder packages).

For a daily driver, it kind of depends on what requirements you have. If you need WhatsApp (like most people), it has "some" drawbacks. Lack of native apps for most social media is another weakness. Browser is decent but doesn't have the best UI. Basically, if you're a typical smartphone user you might not find it suitable as a daily driver. Even I have difficulty using it as a daily driver and am just using it as a secondary device for now.

Since the Sailfish OS will be able to run on Android phones, is there still a point to get a Jolla phone at 399Euros ?

I think Jolla made a mistake there by telling the world - "you can run the Sailfish on your androids, you don't need a Jolla phone for it."

Pretty much shot themselves in the foot? What do you think?