I did search on this topic and also the website, can’t find any info on the bank charges.. hence asking here.

May I know how was the result at the end? Do you have to pay the annual fee? If no, how to switch back to non annual fee service?

no annual fees was charged until few days ago saw this DEBIT ADVISE, not sure is it the annual fee, yet call to CS to enquire that.

same here, i called cs to ask about it, it says for unlimited atm withdrawal.
can go to branch to change to norm acc

i see... so DEBIT ADVICE is for unlimited ATM withdrawal only can cancel at branch despite u have called to call center?

Debit advice is debit card annual fee which told by cs from fb. I just got back from my home branch, the staff told unable to change to no annual fee with no unlimited withdrawal. The only way is close and open and new account but it is a lot of work. It depends on the staff will help u to do so. I cannot do it at my home branch because my IC change to different state, So I have to open account based on my IC. She said nothing she can do. Reopen account is subject to the branch too because after u close and reopen u need to provide some documents to reopen saving account. The bank in my state told me have to wait 6 months, while my home branch told me only need 24 hours to do so. I also asked how if I terminate my debit card, she said I will no longer to login maybank2u if I do so. There is no other option, as she also show me her text talk to her senior/ HQ I don't know. At least she try her best to help me. Nothing she can do. If really very care the annual fee, u may close your account. I was thinking is there any chance if I close account and open MAE account after that. Because MAE account no need to have saving account in maybank. But you have to close existing account first else the MAE account debit card will link to existing account.

may i know what SA are u holding with MBB that got charged with DEBIT ADVICE (annual fee)?

i just browse back my conversation last year with Maybank CS via Facebook regarding annual fee for ATM, was told able to terminate the unlimited ATM withdrwal subscription (RM8.48) at branch.
besides, due to reclassification of account last year, was told that the reclassification will not affect the annual fee subscription option as the subscription is following ATM card but after 1 year it shows that what the CS said is not reliable.

Imteen switch to personal saver account

no wonder, PSA anyhow cannot opt for non annual fee as told by branch staff despite CS from call center said can.

just went to branch, confirm that PSA cannot opt for non annual fee whereby CS from Facebook or even call center said can be done at branch. like what koala225 mentioned, the only way if want to opt for non annual fee is close account.
MBB is really unprofessional with their standard whereby information given by MBB call center and branch staff are different. showed staff the proof of what was told but they are firm that the information given is wrong and cannot be done, even there are few customers visited the branch with the same case. maybe koala225 u are one of them visited the same branch
finally, immediately close the PSA without hesitation whereby they force reclassification at first place and force to subscribe unlimited ATM withdrawal facility.

koala225#Victor
Imanagw to switch from annual fee annual to free account. Here's how I went about it.
1. Go to bank branch ask can convert
annual fee paying account to free account. Answer is yes.
2. Endure lecture from bank officers said don't choose free account as limited atm withdrawals a month. If withdraw more than limit, need to pay money.
3. Told them don't care and insist on free account.
4. Give me some paper to sign.
5. Signed the paper, retain my account no, maybank2u login details.

already asked to convert but was told cannot. imagine how ridiculous they can force reclassification to PSA automatically last year with same account number but cannot convert from PSA to normal SA.

btw, may I know u converted from which MBB account to which free SA?

That time was using wadiah saving account. Just ask can convert to free one while keeping everything same. Told me can. Straight sign the paper. No need close account. No need open new account.

But could be based on account or change in policy. I did that was like 7 years ago?

probably not doable for Personal Saver Account type, unless the staff telling the wrong info again

Do you plan to reopen basic SA in future?

opened on the spot while closing the PSA simultaneously because compulsory to link a primary CASA before unlink the PSA.

What did u mean? link with existing debit card? They allow u to close and open account on the spot? Which account type do u chosen to open new account?

This post has been edited by koala225: May 30 2019, 08:09 PM

Yes cause you opening and closing different account. Most likely is maybank2u.

yes, open and close simultaneously. they cannot just close primary CASA like that prior assigning another CASA as primary because currently having other Maybank products and access for M2U, as well as without scraping existing debit card.
i was not given choice to choose type of account as told only kawanku can opt for non annual fee. in m2u the account name is Savings Account, i believe it should be Basic Savings Account. how do i know the account type in M2U?

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Added on
btw, just called MBB contact centre ask regarding no annual fee for PSA, was told it can be waived and asked to call them at the branch if staff don't entertain such request. i am puzzled who should i believe whereby both side are also under same entity. can u try go to branch and contact call center when staff don't allow u to opt for non annual fee so that i can revert my closed account

Is posted on Maybank 2u what kind of account it is.
Like mine I told them upfront upon opening an account I want a free basic saving account, I do not want the paid one and they told me gave me a free account.

it just show Savings Account in M2U. they told me it's Kawanku and i do not have any other options if i want opt for non annual fee type.