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Credit Cards Standard Chartered Bank Credit Cards V2, Let's talk about SCB's credit card here
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adolph
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Jul 28 2013, 01:16 AM
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QUOTE(MNet @ Jul 27 2013, 08:09 AM) how to opt out from the estatement? for the paper statement is it chargeable? MNet, From e-statement convert to hardcopy statement is not chargeable, it only will chargeable when you request to resend hardcopy statement for RM5, the conversion will only effective on next month usually 30 days.
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adolph
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Jul 28 2013, 01:21 AM
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QUOTE(fruitie @ Jul 27 2013, 01:16 AM) I think it is only for total new supplemental card holder. I could be wrong though. My sister holds a principal line, can I sign her a supplementary card and get RM 300 cash back? I don't think so right?  Fruitie, If you would like to apply under your sister supplementary line then it will be eligible for cashback up to RM300 depend card level, your sister must do via online in order to enjoy up to RM300 cashback and summit document within 24 hour, anything beyond 24 hour or extra requirement from bank for document will only be given RM250 cashback. Cashback will be credit to principle card within 60 days after activation. This post has been edited by adolph: Jul 28 2013, 01:24 AM
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adolph
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Jul 28 2013, 01:23 AM
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QUOTE(Dannyl @ Jul 27 2013, 01:14 AM) If a family member is already a supp card holder, can he apply for another and get the cash bonus? Dannyl, Yes, supplementary can be given cashback even though apply more than one sub card during campaign period, campaign period should be approved before 31 July 2013 and bank reserved the right not to give any cashback if any block during campaign period. This post has been edited by adolph: Jul 28 2013, 01:57 AM
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adolph
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Jul 28 2013, 01:30 AM
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QUOTE(fruitie @ Jul 26 2013, 02:13 PM) My mum called me that there are 3 letters for me today. I supposed they are for my Stan Chart Plat principal + supp card. The problem is I'm not going back hometown this week and next week. I'll be at home only during Raya break, will that be OK if I only activate my cards that time?  How long is the grace period? Oh well. I still have online banking service that needs to be activated.  Looks like I will need to have another workaround now. Fruitie, There are no such thing, as grace period. you can activate anytime but however, promotion campaign especially offer cashback or reward should be activated within campaign period. Upon approved, you will received your credit card within 7 working day send via normal mail, and activation via SMS will take 24 hour if only the 6 digit card activation code is correct.
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adolph
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Jul 28 2013, 01:54 AM
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QUOTE(Merubin @ Jul 22 2013, 11:29 AM) anyone knows how does the 15% petrol cashback works? Merubin, For campaign started on January 2013, Cashback will be credit to your credit card after 60 days once the transaction reflected to your account with maximum capped at RM48 depend campaign period, maximum at 6 months calculated based on activation. Petrol cashback will be opened to all petrol transaction for 15%, maximum at RM320. However, card must be activated during campaign period, and do not have any block to be entitled. Info, http://www.standardchartered.com.my/person...ds-cvp/tnc.html
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adolph
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Jul 28 2013, 12:05 PM
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QUOTE(MNet @ Jul 28 2013, 10:18 AM) u mean after i changed to hardcopy statement. then every month i need to pay $5 for thr statement? MNet, Only when you don't received your statement then request for 2nd time, usually will be send within 7 working day. However, it may late or lost during transit period. The e-statement is a bank initate to "Go Green" campaign, you shall received a paper statement claimed the bank will convert to e-statement at a respective date from your letter. If you wish not to change to e-statement, you shall need to contact the bank to inform. E-statement will be combine via email and online banking service, e-mail sender will be Global.E-statement and comprising a first character of your name in capital letter with the last 6 digit Identity card. Info, http://www.standardchartered.com.my/online...statements.html
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adolph
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Jul 30 2013, 08:20 PM
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QUOTE(pinksapphire @ Jul 30 2013, 04:06 PM) Called up and they said my supp card has been approved last week. Funny how this time the SMS didn't come in as early as my first supp card. Maybe too many people or something, oh well. But lucky that it's already approved, phew. Pinksapphire, You have to check whether the mobile number is registered with the previous one or there any change to your existing information. If the number is different, then the card activation code will not be received. Once you already get the card without Card Activation Code, you may call contact centre or walk in to any conventional branch with your identity card number for activation, Saadiq branch will not be able to activate the card because it based on Islamic Principle.
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adolph
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Jul 30 2013, 08:22 PM
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QUOTE(Dannyl @ Jul 30 2013, 01:42 PM) Called SCB to cancel my cards, but was told that when they waived my annual fee when I called back in April (actual expiry is August, coming soon), I have to hold the card for another 6 months. The CS rep may have said something like that, but I can't remember anymore. Is it true that I cannot cancel it now and have to hold it? Dannyl, If the card is not yet activate, the cancellation for card can be done in place by inform AAU department, also known as retention unit department. If card already activated with monthly annual fee charge, then can only be cancel after 6 months.
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adolph
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Jul 30 2013, 08:24 PM
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QUOTE(Devil4life @ Jul 30 2013, 02:56 PM) I received my May petrol CB on July 2nd same as skyp Damn it, I haven't receive my TnG card  time to call them as they told me will issue it out once they have stock Devil4Life, Currently, Standard Chartered bank already out of stock for TnG card, usually will offer via cashback in lieu for smart tag or TnG for amount RM120. It will credit card to your account if SCB found out the TnG never send to your address.
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adolph
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Jul 30 2013, 08:27 PM
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QUOTE(red_scorpion @ Jul 28 2013, 11:51 PM) no worries...SCB always extends their CB campaign, and they are very generous 1.  Red_Scorpion, It will subject case to case basis, it will be extended by announce in Standard Chartered Bank website, please do not listen to any salesman promise or try for promo extended without prior notification or notice from SCB, or it may be end as a complaint case.
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adolph
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Jul 30 2013, 08:29 PM
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QUOTE(guy3288 @ Jul 28 2013, 09:53 PM) adolph, how about the promo for supp cards CB RM300 that ended 31.7.2013. If supp card is approved before 31.7.13 but received and activated after that date, any where in T&C that says activated after 31.7.13 not entitle for CB RM300? Guy3288, As long the card is approved before 31 July 2013 then you will receive the cashback whether RM300 or RM250, depend on promotion code applied to your credit card. You may find out more by call contact centre or refer to the branch to which entitlement you shall received. For the latest promo, that is based on approval but for other promo campaign such as Wordmiles will be based on activation. This post has been edited by adolph: Jul 30 2013, 08:42 PM
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adolph
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Jul 30 2013, 08:30 PM
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QUOTE(stuffx @ Jul 30 2013, 09:59 AM) anyone receive 15% petrol cashback for may so far? Stuffx, It will credit to your account within 60 days from transction date or prior two month statement. Info for Petrol Cashback Period, http://www.standardchartered.com.my/person...ds-cvp/tnc.htmlThis post has been edited by adolph: Jul 30 2013, 08:38 PM
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adolph
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Jul 30 2013, 08:34 PM
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QUOTE(stuffx @ Jul 30 2013, 02:16 PM) something is not right about this cashback thingy.. and i also didnt receive my rm100 touch & go card.. it's already 3 months Stuffx, You may need to call Contact Centre regard for TnG card whether you are entitled for promotion period, existing customer from SCB will not be liable for any promotion neither cashback. Cashback from Petrol Transaction will only goes to highest level of card type. Eg, You are holding Business Platinum and Platinum Master.In this scenario, your cashback will only be given based on the usage for Business Platinum excluded Supplementary card and TnG promotion for cashback petrol transaction only will be liable within 6 month and end on 31 October 2013 in spending case. Info for one of the campaign, http://www.standardchartered.com.my/person...ds-cvp/tnc.htmlThis post has been edited by adolph: Jul 30 2013, 08:37 PM
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adolph
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Jul 31 2013, 12:15 AM
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QUOTE(fruitie @ Jul 30 2013, 11:41 PM) Is it normal for me to receive RM 55 cash back for my principal and RM 30 for my supplementary? Then it automatically deducted RM 50 and RM 25 for GST? Now I just left with RM 5 cash back for each of the cards.  I registered for the RM 450 cash back, I hope they will give me the remaining soon... How long will that be? I heard the agent told me within 60 days. I'm just afraid this goes into thin air. Not going to use these cards until I see the remaining cash back.  Fruitie, Within 60 days, It only up to RM450 for cashback but however, complaint case will subject to case to case basic. It will be rejected if bank have a valid company that it not fall under bank mistake. A complaint doesn't mean it really effective, it is your responsible to read the term and condition before sign a plan.
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adolph
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Jul 31 2013, 12:19 AM
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QUOTE(stuffx @ Jul 30 2013, 11:59 PM) thnks for your clarification but i already knew all of those things before i signed up... FYI: 1. it's already more than 60 days since end of may.. 2 members here already got the may cashback on 2nd of july 2. i'm entitled for t&g card because my promo package is rm55 cashback + rm100 t&g card + 6 months 15% petrol cashback .. i signed up on april and card was approved on 2nd of may 3. i just have one card with stanchart (business platinum).. no supplementary and never signed up with stanchart before 4. i already called the CS and she said i should have received both t&g card and may cashback.. the CS already log a case for further investigation Stuffx, Touch n Go promo must be activated before 31 May 2013, or it will be excluded. Touch n Go only can be log as a complaint when it more than 90 days since activation then consider as a valid complaint, or will fall under different category, the case under your Touch n Go probably will fall under investigation only, Investigation team will call you back if required within 3 working day.
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adolph
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Jul 31 2013, 12:21 AM
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QUOTE(fruitie @ Jul 31 2013, 12:00 AM) Oh yea, will call them tomorrow then.  Thanks a lot to you, you have guided me a lot for SCB cards... I'm such a newbie when it comes to their cards.  Oh, I thought I was the odd one. Tried to Google but no concrete results. Fruitie, Information pertaining cards only can be known by bank staff, because bank will always change the term and condition without prior notice. The campaign currently opened doesn't it same procedure in next month, hopefully your case will be a genuine case and thing will be taken as granted. This post has been edited by adolph: Jul 31 2013, 12:21 AM
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adolph
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Jul 31 2013, 12:26 AM
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QUOTE(fruitie @ Jul 31 2013, 12:22 AM) But I clicked on the RM 450 cash back banner and applied from there. I really don't see why it is not leading to RM 450 cash back. More over, I activated all my cards before 31st July which is the last day of the campaign. Nevertheless, I will call them tomorrow's morning. Fruitie, Don't worry, just sit back and relax. If there are no blocks and all promo according to term and condition. then you will receive your cashback for sure within 60 days.
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adolph
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Jul 31 2013, 12:42 AM
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QUOTE(r3d2 @ Jul 31 2013, 12:36 AM) Have the Premium lounge visit being reinstated? r3d2, Premium lounge already suspended since 2 January 2013 until further notice, there are no more premium lounge for Platinum card holder for Malaysia Standard Chartered Bank customers. Premium Lounge only will be given to Priority Banking Visa Infinite Card customers with a valid priority pass for free via by invitation only. Info, http://www.prioritypass.comhttp://www.standardchartered.com.my/credit...-card-list.html
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adolph
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Jul 31 2013, 01:05 AM
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QUOTE(Human Nature @ Jul 31 2013, 12:47 AM) adolph i can't find any signup cash back promo for principal cards in the website. Any idea when will it be offered again? Human Nature, There are promo will be launch in August in Standard Chartered Bank Website. But, regarding for the sign up cashback that you unable to found, ity should be Cash Back for Raya campaign that will be end on 31 July 2013, until bank given any further notice. Info, http://www.standardchartered.com.my/promo/...0301-I:10000105This post has been edited by adolph: Jul 31 2013, 01:05 AM
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