We're a new Mazda 3S centre with Tribos application @ Jln. Sungai Besi. Please do try us out. Thanks.

That was like few months ago. This is due to the new Mazda6 launching next year.

Its late, but anyway, we're a Mazda 3S & Tribos Centre @ Jalan Sungai Besi KL. Click the signature for our location & details.

That would be the best procedure so we can actually double check all parts are available before you actually send your car in to minimize waiting time. However, you can also send your car in anytime at the moment, since we're still new and volume is low.

May I know what mileage are you sending in for service?

Grats on your Mazda3, first service is reasonably fast, around 30-45min max if there's no problems with your car. We have parts in stock, so you can actually come anytime you want.

Hi there, i'm the corporate nominee to manage this business. However, we do have a team of sales & service personnel to go into the details when & where needed.

---

Added on December 13, 2012, 7:39 pmFor the front windscreen, I'm suspecting a few issues. Previous wiper has damaged the coating on the windscreen. Your ride is 5months old, I suggest you make an appointment with us so that we can schedule a Tribos specialists to look at your issue before your 6 months warranty for Glass is up. This is a serious case if its causing temporary blindness of the road. If you are free any weekdays next week, I'll personally get the specialists from Tribos UK to come look at your car.

As for the passenger speakers & audio, we would love to fix it, however, the system is warrantied by GS Auto. They will be the best people to go to for the DVD and sound players/speakers. Of course, if you're looking at a change, we can recommend our panels. Nearly all (even Bermaz) SC will refer you back to GS for most of the accessories in your car, hence, its better to go direct to them. However, if you have any problem with GS, please do let me know. We will offer our assistance in whatever way possible to solve it. Remember, when you're buying a Mazda, you're not buying only the car, you're buying the Zoom-Zoom experience.

If there's anything , feel free to ask.


This post has been edited by lucifal: Dec 13 2012, 07:39 PM

Not a problem, shiusheng. Hope you have a Zoom zoom experience!! Also, we're doing Tribos and for mazda lovers who didn't have the Tribos protection, do consider getting a Tribos protection for your car. It will help in keeping your car in showroom condition!!

Here's what we think might be possible,

(1) Possibility of the spark plugs, and chances of the air intake hose area needs to be clean.

(2) This will need a test drive to diagnose the problem.

2nd service takes around 1hr+. As for your problem, please highlight to our service advisors and they'll attend to it when you send your car for your free service. These things are better to have an actual look at it, cause I really can't diagnose what type of sound.

As for Tribos coating, the costs varies due to the amount of preparation work needed depending on the condition. Basic Tribos costs only RM1,688.00 for body, alloy rims, glass + interior fabric. Normally just Tribos alone takes 2-3 hours, the preparation work takes anytime from 1hr-3hrs.

Just PM'ed you. Usually it takes around 2-3 hours to Tribos a car. However, preparation work like light scratch and watermarks might take up to 2hours depending on car condition.

Some cars that have really bad condition will be recommended to have their body repainted instead.

Many thanks for coming to our 3s center!!

My advise is to email your problems and pictures to the email inside your warranty card. That will trigger the warranty claim process through their UK HQ. However, this process might take a bit longer due to holidays.

OR

Do make an appointment with us in advance and tell the service advisors who're attending to your call about your Tribos issue (the details) and they will arrange the right Tribos people to be there awaiting for your arrival. Click my signature for our 3S center location & contact.

OMG that's really awful. Please check if your friend have a Tribos warranty card inside his passenger compartment area & a Tribos sticker on the windscreen (most likely taken off if he did a window tint). Kindly also double check with the dealer that your friend took his car from to confirm is it Tribos'ed if you cannot find the warranty card.

If your friend has the warranty card, kindly email your details to the contact stated with your warranty card details. Warranty is valid for 3 years thus you should not have problem claiming if there's something wrong with Tribos coating on your car.

Kindly also make an appointment with our 3S Centre to have your car looked at. We will elevate the warranty process to an express lane.

Please kindly email the details to info@triboscoatings.com . They will have the right people attend to you. However, I still advise for you to make an appointment with us so that we can also look at your issue and help elevate it faster. We usually the problem on the spot given early notice.

Just got confirmation from Tribos that these are normal. So no worries !!

As far as I know, waxing is not necessary, and certain wax might damage the tribos coating. I'll need to clarify this with Tribos on what type of wax is harmful and what's not.

Happy New Year !!! As for your problems, we would need to look and test drive your car to be able to diagnose the source of the problem. Your info has already helped us narrow down some potentials.

As for the headlight sensor, its on the center top of the windscreen, and my guess that it will need some calibration. Most likely the settings were set to Low.

Pm sent.

Hi there, if its a radio thing, its still under warranty and most likely you'll be directed to GS Auto nearby the PJ Service centre. I don't think any SC stock spare parts related to radio or sound system.

All new Mazda3 that's delivered/booked in January 2013 - February 2013 will enjoy the 5 + 5