QUOTE(Pip_X @ Feb 16 2006, 07:57 PM)
Nope, to be specified, bring it to authorized FMG service centre.
[SOLVED] chongkiat, tq for helping~
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[SOLVED] chongkiat, tq for helping~
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Feb 16 2006, 11:56 PM
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3,589 posts Joined: Nov 2004 |
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Feb 16 2006, 11:59 PM
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3,589 posts Joined: Nov 2004 |
Another thing I want to point out :
Why when I call using my cellphone, nobody answer.. when I call using my office phone, the seller answer and then keep quiet after hearing my voice? |
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Feb 17 2006, 12:08 AM
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2,079 posts Joined: Jan 2003 |
samsung phone can send infra to another phone infra
don't know why but it was design this way This post has been edited by steven437: Feb 17 2006, 12:08 AM |
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Feb 17 2006, 12:31 AM
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All Stars
14,902 posts Joined: Apr 2005 From: Kuala Lumpur & Selangor |
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Feb 17 2006, 01:25 AM
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8,025 posts Joined: Feb 2005 From: Planet Boleland |
I read both side of the story.........
Hard to judge who is wrong or right now if the seller wants to do biz in LYN again in future i feel tat he better come out and settle this thing once and for all by paying part of the repair cost so fellow forumers wat say you guys?? the seller and buyer both of them hav some rite and wrong now we only want to settle this episode amicabally so everyone will be happy i personally feel tat the seller should pay some of the cost of repair how much is up to the seller or you guys suggest for a start i propose rm50.00 |
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Feb 17 2006, 09:17 AM
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eh hello, u nvr call using ur handphone.
my phone is on 24 hours, now why don't u call??? Read the attached files clearly, u go to FMG and they tell u 12 months warranty that is your business. My warranty cards says 18 months and u r cheated by FMG, what business it gotta do with me???? obviously u read this thread, i am waiting for your call... the warranty expired 18 Feb, u call me get it today. I DEFINATELY WANT TO SEE U PERSONALLY........... Attached File(s)
samsung.zip ( 152.09k )
Number of downloads: 30 |
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Feb 17 2006, 09:20 AM
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I tried to call u....
0163812255 cannot reach u... What u got to say??? IF YOU WANT BETTER BE FAST, WARRANTY EXPIRING 18/2... |
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Feb 17 2006, 09:24 AM
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QUOTE(suiteng @ Feb 16 2006, 11:59 PM) Another thing I want to point out : My phone keeps log for 2 weeks, i welcome anyone to come and check to verify......Why when I call using my cellphone, nobody answer.. when I call using my office phone, the seller answer and then keep quiet after hearing my voice? office phone i dunno which is urs.... I obviously want to solve it ambically, but hello since when i lied about warranty? I even told viking, i dunno if i can get the warranty card for him when he wanna to purchase him, coz the phone is not mine and i don't keep the warranty card. |
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Feb 17 2006, 09:31 AM
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QUOTE:- Sold me Samsung E600c with faulty infrared, but claim that the machine warranty 18 months ending 18/02/06. Asked me to bring to FMG to repair faulty infrared.
YES,where else u expect me to ask u to go when i got warranty card and receipt stating 18 months warranty and it is from FMG. If i were u, i will ask my lawyer to sue FMG for lying.... Get the facts right before saying i lied about warranty coz that is DEFAMATION ok? Everything here is recorded and if u keep shouting i lied i lied, i reserve a right to take legal action. This post has been edited by chongkiat: Feb 17 2006, 09:35 AM |
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Feb 17 2006, 10:04 AM
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3,589 posts Joined: Nov 2004 |
QUOTE(chongkiat @ Feb 17 2006, 09:17 AM) eh hello, u nvr call using ur handphone. Obviously, I'm online, but I am not monitoring this thread so don't make conclusion so fast.my phone is on 24 hours, now why don't u call??? Read the attached files clearly, u go to FMG and they tell u 12 months warranty that is your business. My warranty cards says 18 months and u r cheated by FMG, what business it gotta do with me???? obviously u read this thread, i am waiting for your call... the warranty expired 18 Feb, u call me get it today. I DEFINATELY WANT TO SEE U PERSONALLY........... QUOTE(chongkiat @ Feb 17 2006, 09:20 AM) I tried to call u.... Damit, just realized that you posted my number a few times over here and it's wrong.0163812255 cannot reach u... What u got to say??? IF YOU WANT BETTER BE FAST, WARRANTY EXPIRING 18/2... HOW CAN YOU GET MY NUMBER WRONG WHEN YOU CAN CONTACT ME VIA CELLPHONE DURING COD TIME!! QUOTE(chongkiat @ Feb 17 2006, 09:31 AM) QUOTE:- Sold me Samsung E600c with faulty infrared, but claim that the machine warranty 18 months ending 18/02/06. Asked me to bring to FMG to repair faulty infrared. I DID NOT ACCUSE FMG FOR LYING.YES,where else u expect me to ask u to go when i got warranty card and receipt stating 18 months warranty and it is from FMG. If i were u, i will ask my lawyer to sue FMG for lying.... Get the facts right before saying i lied about warranty coz that is DEFAMATION ok? Everything here is recorded and if u keep shouting i lied i lied, i reserve a right to take legal action. Your warranty card is not even filled up, how to get the 18 months warranty leh! I'm calling u now. |
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Feb 17 2006, 10:15 AM
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13 posts Joined: Feb 2005 |
UPDATE: Sui Teng just called me.
we will try to solve this. will keep u all updated. 1. The phone wasn't sent to FMG but third party shop. we might have issue here, coz no body is going to honour the warranty except for FMG.. How??? |
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Feb 17 2006, 10:16 AM
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3,589 posts Joined: Nov 2004 |
Consider the problem partially solved.
I understand that it's just a misunderstanding so now try to solve it the peaceful way. P/S: I went to 2 authorized FMG service centre before deciding to bring it to third party shop. Just to clarify that I did not go directly to third party shop. This post has been edited by suiteng: Feb 17 2006, 10:29 AM |
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Feb 17 2006, 10:32 AM
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13 posts Joined: Feb 2005 |
QUOTE(suiteng @ Feb 17 2006, 10:16 AM) Consider the problem partially solved. And bloody FMG sent her for spin.I understand that it's just a misunderstanding so now try to solve it the peaceful way. P/S: I went to 2 authorized FMG service centre before deciding to bring it to third party shop. Just to clarify that I did not go directly to third party shop. |
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Feb 17 2006, 10:43 AM
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13 posts Joined: Feb 2005 |
QUOTE(chongkiat @ Feb 17 2006, 10:32 AM) call SAMSUNG Malaysia straight, they say 18 months warranty.confirmed.i suggest bring back the phone out from ur friend shop and get it repaired at FMG for free..... repair supposed to be free, i don't see any reason we pay a single cents for it. And I F*** the Samsung Times square for telling only 12 months warranty. Incompetence Staffs.. |
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Feb 17 2006, 01:43 PM
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8,025 posts Joined: Feb 2005 From: Planet Boleland |
It seems tat the buyer got to act fast b4 the expiry goes off on 18/2 that is tomolo
so the ball is at the buyer's feet go and collect the warranty card and quickly shoot to Times Sq and show the damn phone to them quick. nvm about the unfilled card . the sticker at the back of the fone can verify the month of purchase seller pls let the buyer knows who you f*** and the buyer can go straight to deal wif the f***ed guy/gal. this way you would not waste precious time in finding the right p.i.c hope this can solve your problems i dont like to see fellow forumers here quarrel for nothing PEACE PREVAIL |
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Feb 17 2006, 02:00 PM
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3,589 posts Joined: Nov 2004 |
Yup yup.
chongkiat is sending the card over to my office right now. Hopefully I can get it settled first thing tomolo morning (18th Feb) phew... Luckily I wasn't for the power up problem, it appears that the keypad or something like that got problem which is why I cannot power up. But they ordered already the spare part to fix my phone. Anyway, make the story short, I manage to reason with the repair guy and get back my phone without being charged. This time I will be bringing the warranty card straight to the service center at berjaya, and will smack it to their face |
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Feb 17 2006, 02:10 PM
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8,025 posts Joined: Feb 2005 From: Planet Boleland |
QUOTE(suiteng @ Feb 17 2006, 02:00 PM) Yup yup. send the fonr today cause FMG TS may not entertain last minute claimchongkiat is sending the card over to my office right now. Hopefully I can get it settled first thing tomolo morning (18th Feb) phew... Luckily I wasn't for the power up problem, it appears that the keypad or something like that got problem which is why I cannot power up. But they ordered already the spare part to fix my phone. Anyway, make the story short, I manage to reason with the repair guy and get back my phone without being charged. This time I will be bringing the warranty card straight to the service center at berjaya, and will smack it to their face |
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Feb 17 2006, 02:20 PM
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Feb 17 2006, 04:03 PM
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How about we all go with suiteng and smack the FMG staff at Times Square, each person a smack in the butt?
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Feb 17 2006, 10:43 PM
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Hope this matter is resolved peacefully
This post has been edited by gck: Feb 17 2006, 10:44 PM |
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